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Listen Labs

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What Listen Labs is

Listen Labs is an AI-powered research platform for planning studies, recruiting participants, conducting interviews, and analyzing findings. Its study builder can draft objectives, questions, and probing context from a research goal. Teams can recruit from Listen’s participant panel, share their own study link, or use both approaches. The AI moderator conducts video interviews with adaptive follow-up questions and supports more than 120 languages. Research Agent turns study data into outputs such as charts, statistical tests, highlight reels, slide decks, reports, executive summaries, and custom CSV exports. The Research Library and Mission Control let teams search studies across a workspace, track trends, and receive answers linked to source studies and respondents. Quality Guard screens responses using voice, video, behavioral, and transcript signals; flagged interviews receive human review. Listen lists integrations with Qualtrics, Rally, and Decipher (Forsta), plus MCP connections to tools including Claude, Notion, Figma, ChatGPT, Cursor, and Microsoft Copilot. Access includes web, Android, iOS, and API. Pricing is available on request, and the site directs prospective customers to book a demo.

Who it suits

Listen Labs lists consumer insights teams, brand marketers, product managers, UX researchers, agencies, and investors among its intended audiences. It suits teams that need to run and search research across multiple studies.

What it does well

Study builder drafts objectives and questions from a goal.
Recruit through its panel, your own link, or both.
AI interviews support more than 120 languages.
Research Agent creates reports, charts, and CSV exports.
Flagged interviews receive human review.

What to know first

No public price is stated.
Prospective customers are directed to book a demo.

Getting started

Visit the Listen Labs website.
Book a demo to discuss access and pricing.
Use Listen through web, Android, iOS, or its API.

Verdict

Listen Labs brings study planning, participant recruitment, interviews, and analysis into one research platform. Its cross-study search and range of analysis outputs may be useful for teams managing research at scale.

Questions

How much does Listen Labs cost?

Pricing is on request. The homepage directs prospective customers to book a demo.

Which platforms does Listen Labs support?

Listen Labs lists web, Android, iOS, and API access.

What kinds of research can it support?

Listed study types include concept, prototype, creative, and usability testing, brand tracking, consumer journey mapping, and multi-market segmentation.

Which services does Listen Labs integrate with?

Its documentation lists Qualtrics, Rally, and Decipher (Forsta). Listen MCP connects workspaces with Claude, Notion, Figma, ChatGPT, Cursor, Microsoft Copilot, and other MCP-compatible tools.

Who makes Listen Labs?

The official Founder Program page identifies Alfred Wahlforss as CEO and co-founder and Florian Juengermann as CTO and co-founder.

What security and privacy measures does Listen state?

Listen states that it is SOC 2 Type II, GDPR, and CCPA compliant, holds ISO 42001, 27001, and 27701 certifications, uses 256-bit encryption, and does not use customer data to train AI models.

Facts from Listen Labs's own pages

AI interviews: The AI moderator conducts video conversations and asks dynamic follow-up questions. · docs.listenlabs.com, 2 Oct 2026
Analysis outputs: Research Agent can generate slide decks, memos, reports, charts, executive summaries, and highlight reels in branded templates. · docs.listenlabs.com, 3 Oct 2026
API: The official documentation includes an API access section and an endpoint reference. · docs.listenlabs.com, 3 Oct 2026
Headquarters: San Francisco, California, United States · listenlabs.ai, 28 Sept 2026
Integrations: Official documentation describes integrations with Qualtrics, Rally, and Decipher (Forsta), including participant redirects and ID or status syncing. · docs.listenlabs.com, 3 Oct 2026
Intended users: The site names consumer insights teams, brand marketers, product managers, UX researchers, and agencies among its intended roles. · listenlabs.ai, 3 Oct 2026
Interviews: The AI interviewer conducts video conversations with dynamic follow-up questions, and the homepage says interviews run across 120+ languages. · docs.listenlabs.com, 3 Oct 2026
Knowledge base: Mission Control is a cross-study knowledge base for searching a research library, tracking trends, and getting cited answers. · docs.listenlabs.com, 3 Oct 2026
Languages: Listen’s homepage says its AI moderator supports more than 120 languages. · listenlabs.ai, 2 Oct 2026
Maker: The official Founder Program page identifies Alfred Wahlforss as CEO and co-founder and Florian Juengermann as CTO and co-founder. · listenlabs.ai, 3 Oct 2026
MCP connections: Listen MCP connects research workspaces with Claude, Notion, Figma, ChatGPT, Cursor, Microsoft Copilot, and other MCP-compatible tools. · listenlabs.ai, 2 Oct 2026
Participant recruitment: Researchers can use Listen’s panel of 30M+ participants, share a link to recruit their own participants, or combine both methods. · docs.listenlabs.com, 3 Oct 2026
Pricing access: The homepage directs prospective customers to book a demo and does not state a public price on the page. · listenlabs.ai, 3 Oct 2026
Quality controls: Quality Guard detects potential fraud, scores responses, and removes and replaces responses deemed low quality at no cost. · docs.listenlabs.com, 3 Oct 2026
Research Agent: Research Agent can generate charts, statistical tests, highlight reels, slide decks, reports, and custom CSV exports from study data. · listenlabs.ai, 2 Oct 2026
Research Library: Listen’s Research Library lets teams query studies across a workspace and links answers to source studies and respondents. · dev.listenlabs.ai, 2 Oct 2026
Security: Listen states it is SOC 2 Type II, GDPR, and CCPA compliant, holds ISO certifications 42001, 27001, and 27701, uses 256-bit encryption, and does not use customer data to train AI models. · listenlabs.ai, 3 Oct 2026
Study design: Its AI study builder drafts objectives, questions, and probing context, and users can upload an existing interview guide. · listenlabs.ai, 3 Oct 2026
Support: The docs direct users to [email protected] for account, billing, or technical questions. · docs.listenlabs.com, 3 Oct 2026
What it does: Listen is an AI-powered research platform that handles study design, recruitment, interviews, and analysis from a business question. · docs.listenlabs.com, 3 Oct 2026

Where Listen Labs stands on Freedom251

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