Remote Desktop

What Remote Desktop is

Remote Desktop lets people connect to and control computers from Windows, macOS, Linux, iOS, or Android devices. It also supports connections across Windows, macOS, Linux, iOS, Android, Chrome OS, and Raspberry Pi, with mobile apps available. Alongside remote access, it includes file transfer and session recording. Other tools include remote printing, multiple-monitor support, a whiteboard, chat, sticky notes, and screen locking. For a temporary connection, a user can share a one-time Access ID and Key. The Free Plan covers one licensed user, one concurrent connection, and three unattended devices. Other listed plans vary in user, connection, and device capacity: Remote Access is $99.50 per year for one licensed user, three concurrent connections, and 100 unattended devices; Premium is $299.50 per year for 20 licensed users, six concurrent connections, and 500 unattended devices; Corporate is $599.50 per year for 100 licensed users, 10 concurrent connections, and 1,000 unattended devices. Solo is listed at $2.46 per month, with $1.84 per month shown, while Pro is listed at $2.45 per year, billed at $1.84 for the first year. HelpDesk is $99.50 per year, with $9.95 for its first year. Team and Enterprise have unlimited users and access to 50 and 100 computers, respectively; HelpDesk includes unlimited technicians and computers. Enterprise administrators can enable or disable file transfer for all account users.

Who it suits

It suits individuals who need remote access from a range of desktop or mobile systems, as well as teams that need shared computer access. HelpDesk may suit support operations needing unlimited technicians and computers, while Enterprise offers administrators a file-transfer control.

Limits

The Free Plan covers one licensed user, one concurrent connection, and three unattended devices. Remote Access is limited to one licensed user and three concurrent connections; other listed plans have their own user, connection, and device limits.

Getting started

1. Visit https://download.remotedesktop.com/.
2. Choose a plan based on the listed user, connection, or device capacity.
3. Use a Windows, macOS, Linux, iOS, or Android device to start a connection.
4. For temporary access, share a one-time Access ID and Key.

Verdict

Choose Remote Desktop if you need remote connections across several operating systems, file transfer, and session tools. The Free Plan is sized for one user and one concurrent connection; larger teams can consider plans with higher listed capacities. Buyers seeking unlimited technician and computer capacity can consider HelpDesk.