RefAssured

RefAssured is a staffing-agency platform that brings reference checking, identity verification, fraud review, and post-placement intelligence into one workflow. It is best suited to agencies that want screening and performance data connected to their ATS rather than handled as separate tools.

Its strongest case is breadth: the same system can support candidate submissions, hiring-risk review, redeployment decisions, and lead activity. Buyers who need a clearly published per-check price will find its quote-based model harder to evaluate.

Overview

RefAssured automates reference collection and converts responses into structured scores and written performance information that agencies can attach to candidate submissions. After a placement, the platform captures performance outcomes that can support redeployment, contract extensions, and bill-rate discussions. That connection between pre-hire evidence and post-hire results is useful for agencies trying to make staffing decisions from more than a one-time reference report.

The product is built exclusively for staffing agencies, with workflows and integrations aimed at staffing operations. That specialization should suit agencies running high placement volumes, but employers outside staffing are unlikely to gain the same benefit from its operating model.

Key features

Reference checks and fraud review

Automated reminders, custom questionnaires, and mixed reference channels give agencies control over how they collect responses. Structured scores and written feedback make submissions more consistent than passing along unformatted comments. The Protect feature examines digital and process signals linked to candidates and reference-givers, while leaving the final review decision with the agency team. That supports risk triage without handing an automated system the hiring verdict.

Identity and performance intelligence

Candidate identity checks can use government-issued identification and liveness detection through RefAssured’s ID.me partnership. This adds a stronger identity signal to reference workflows, particularly where agencies need to distinguish a genuine candidate from a fraudulent profile. Post-hire performance tracking extends the value beyond compliance: agencies can use outcomes when considering redeployment, contract extensions, or bill rates.

Lead generation and integrations

RefAssured can match reference networks to target accounts and write lead activity and conversion information back to the ATS. The maker lists integrations for Bullhorn, Salesforce, JobDiva, and symplr, as well as RefAssured Connect and API or custom integration options. RefAssured Connect is a no-code Chrome extension described as compatible with any ATS or CRM and installable without IT support, which is a practical route for teams whose system is not covered by a named connector.

Security, setup, and reporting

The service runs on AWS and states that it has SOC 2 Type II attestation, encryption in transit and at rest, role-based access controls, audit logs, and optional multifactor authentication. A reporting dashboard supports oversight of activity and results. Onboarding includes a dedicated implementation partner, and the maker says systems can be running in less than 48 hours; that combination should appeal to agencies that need a guided rollout rather than a self-serve setup.

Pricing

RefAssured uses custom volume-based pricing. A quote is based on forecasted annual placement volume, and the stated plan includes unlimited users, references, and placements with all modules included. That structure can work well for agencies that want predictable access across a large team and do not want separate charges for modules or usage. It gives smaller agencies no simple way to estimate cost from a published rate, however, and agencies with occasional checks may prefer a pay-per-check service.

There are no stated seat, reference, placement, or module caps in the plan. Because the price depends on projected annual placements, buyers should make sure the forecast reflects likely volume before committing to a term.

Platforms

RefAssured is offered through a web application, API access, and its browser extension. The API and custom integration options are relevant for agencies with internal systems, while RefAssured Connect provides a no-code path for ATS or CRM workflows without IT support.

Who it's for

RefAssured is a strong fit for staffing agencies that need reference checks, identity assurance, fraud signals, post-hire performance tracking, and ATS-connected lead workflows in one service. It is particularly suited to teams placing enough candidates to benefit from unlimited usage and to agencies that want implementation support. It is less suitable for employers outside staffing or buyers who want a transparent, low-commitment price for individual checks.

Pros and cons

• Pro: Combines automated references, identity verification, fraud analysis, and post-hire performance data, reducing the need to connect separate systems.
• Pro: Unlimited users, references, placements, and included modules suit agencies with variable or high placement volume.
• Pro: Named ATS integrations, API access, and a no-code Chrome extension cover both supported and unsupported systems.
• Pro: SOC 2 Type II attestation, encryption, access controls, audit logs, and optional MFA provide a substantial security foundation.
• Con: Custom pricing tied to forecasted annual placement volume makes comparison difficult for smaller or occasional users.
• Con: The staffing-only focus limits its relevance for general employers and non-staffing hiring teams.

Alternatives

Choose Reference Check Software when you want to compare a broader category of tools rather than commit to a staffing-specific platform.

Credibled is a better fit when an API sandbox or a one-off NGO reference check at 4.50 CAD matters more than an all-in staffing workflow. HiveRef suits buyers wanting freemium access and pay-as-you-go checks at A$4 per candidate, with up to 10 referees per check. VITAY is worth considering when mobile access across Android and iOS is important.

HiPeople is an option for teams that want a web-based paid service without the staffing-only positioning. OpusHire is better when annual hiring workflows cover requisitions, interviews, assessments, and sourcing alongside volume-based pricing. RefAssure fits buyers who prefer prepaid reference bundles, such as 10 credits for 9.99 GBP with audit trails and reminders. RefNow is suited to freemium users seeking credit-based checks, including bulk discounts and subscriptions. SkillSurvey is an alternative for teams prepared to contact iCIMS for pricing on its web platform.

Verdict

RefAssured is a compelling choice for staffing agencies that want one connected system for references, candidate identity, fraud review, ATS activity, and post-hire performance intelligence. Its unlimited usage structure and implementation support strengthen the case for high-volume operations. Look elsewhere if you need a published price, a simple per-check purchase, or a product designed for employers outside the staffing sector.