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Recollective
What Recollective is
Recollective is a web platform for qualitative research and insight communities, helping teams collect, analyze, and act on customer feedback. It supports asynchronous activities and journals, live video interviews and focus groups, and ongoing communities. Researchers can use text, conversation, photo, video, screen recording, audio, file upload, markup, card sorting, ranking, grids, fill-in-the-blank, and poll formats. Ask AI answers natural-language questions with links to participant statements and activities. Conversation Task provides AI-moderated one-to-one conversations and automatically transcribes, summarizes, translates, and indexes results. Teams can filter and code responses, create excerpts and video clips, and export reports or transcripts such as PDF and Excel. Starting prices are guidance; final costs depend on participants, study length, and selected features. Live Only starts at $475 a month on an annual base license.
Who it suits
Recollective suits global brands, enterprise insights teams, and market research agencies running short or long research programs. It fits teams needing qualitative activities, analysis, reporting, and panel access.
What it does well
- Many qualitative question formats
- AI-assisted analysis and interviews
- Export reports and transcripts
- Advanced segmentation and reporting
- Technical support on every plan
What to know first
- Starting prices are guidance only
- Final pricing depends on study details
- Live Only video minutes cost extra
- Connect excludes live activities
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Live Only | Base annual license; per-project pricing also available · No participant minimum · 25 participants maximum per focus group · unlimited concurrent studies · 3,000+ video minutes · platform free for one month, then video minutes at $2/minute or less | $475 a month |
| Qual Live + Async | Annual license; example price is for 10 participants; per-project pricing also available · 10–10,000 participants · 3+ concurrent studies · unlimited async video capture · unlimited admin seats · panel capacity 2× license size | $750 a month |
| Connect | Annual plan; starting price shown for guidance only · 1,000–50,000+ participants · 25 standard admin seats, scaling to 200 for large sites · forums included · no live or async activities | $1,250 a month |
| Live Only video minutes | Pay only for video minutes at $2/min or less · Video-minute pricing for Live Only projects | $2 a month |
As recollective.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Verdict
Recollective combines research activities, AI analysis, moderation, and reporting in one web platform. Buyers should request pricing based on participant volume, study length, and chosen features.
Facts from Recollective's own pages
- AI analysis
- Ask AI can query qualitative data in natural language and return sourced answers linked to participant statements and activities. · recollective.com, 9 Oct 2026
- AI interviews
- The Conversation Task uses an AI moderator for one-to-one participant conversations and automatically transcribes, summarizes, translates, and indexes results. · recollective.com, 9 Oct 2026
- Audience
- The platform is built for global brands and enterprises, insights teams, and market research agencies running short- and long-term research programs. · recollective.com, 9 Oct 2026
- Company history
- The company says it was founded as Ramius Corporation in Ottawa in 1998 and launched Recollective in 2011. · recollective.com, 9 Oct 2026
- Founded
- 1998 · recollective.com, 28 Sept 2026
- Headquarters
- Ottawa, Ontario, Canada · recollective.com, 28 Sept 2026
- Hosting
- Recollective says its platform is hosted on Amazon Web Services and names Microsoft Azure, Google, Salesforce, and Twilio as subprocessors. · recollective.com, 9 Oct 2026
- Integrations
- Listed integrations and connection options include Okta, OpenID Connect, Google, Facebook, SSO, webhooks, and a no-code Qualtrics integration. · recollective.com, 9 Oct 2026
- Pricing limits
- Displayed starting prices are guidance rather than fixed prices, and final pricing depends on participant count, study length, and selected features. · recollective.com, 9 Oct 2026
- Product
- Recollective is an online qualitative research and insight community platform for collecting, analyzing, and acting on customer feedback. · recollective.com, 9 Oct 2026
- Question types
- Question formats include text, conversation, photo, video, screen recording, audio, file upload, markup, card sorting, ranking, grids, fill-in-the-blank, and polls. · recollective.com, 9 Oct 2026
- Reporting
- Researchers can filter and code responses, create excerpts and video clips, and export reports and transcripts in formats such as PDF and Excel. · recollective.com, 9 Oct 2026
- Research formats
- It supports asynchronous activities and journals, live video interviews and focus groups, and ongoing insight communities. · recollective.com, 9 Oct 2026
- Security and privacy
- The company says the platform includes data encryption, antivirus protection, content filtering, privacy controls, and support for GDPR, CCPA, PIPEDA, and HIPAA requirements. · recollective.com, 9 Oct 2026
- Support
- Technical support is included regardless of plan tier, and the company lists study programming, full-service moderation, and custom reporting among its services. · recollective.com, 9 Oct 2026
Where Recollective stands on Freedom251
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