Questback Employee Experience provides employee surveys and analysis intended to help organisations improve engagement, retention and workplace culture. Its ready-made survey templates can be adapted to organisational needs, while pulse surveys gather recurring feedback on sentiment, engagement and wellbeing to help identify issues. Questback describes its analytics as using generative AI to surface patterns and trends in real time. The Public API can manage surveys, send invitations and retrieve responses for use with apps, CRMs, analytics tools or data pipelines; authentication requires OAuth 2.0 with a client ID and client secret. Questback says it is GDPR-compliant and hosts data in ISO-certified German data centres. Listed controls include encryption at rest and in transit, audit logs, SAML 2.0, single sign-on and multi-factor authentication. The service is available on the web and through an API. Pricing is on request, and a 14-day trial is offered for companies, not private or individual users.
Who it is for
It suits organisations seeking employee feedback through engagement and pulse surveys. The stated trial is for companies rather than private or individual users.
What is good
- Ready-made templates can be tailored.
- Pulse surveys track sentiment, engagement and wellbeing.
- Analytics provide real-time patterns and trends.
- Public API manages surveys, invitations and responses.
- Listed security controls include SSO and MFA.
What to know first
- Pricing is available on request.
- Trial accounts are not for private individuals.
- Displayed EX plans list one user each.
- InsightLab is included only when specified in the agreement.
Verdict
Questback brings employee surveys, pulse feedback and analytics together, with API support for connected workflows. Organisations should confirm pricing and whether InsightLab is included in their agreement.
Questback Employee Experience plans and pricing
All plansCompared on survey software
- Free plan
- No
- Pulse surveys
- Yes
