No. 113 of 138 ·Knowledge base software

Procedureflow

Name: Procedureflow
Price: 33 USD

Web · API · paid plans from $33/mo

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Freedom report

One barScore 5.3

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Procedureflow is ranked #113 of 138 in knowledge base software on Freedom251, made by Procedureflow (Saint John, New Brunswick, Canada). It runs on API, Web. There is no free plan. Paid plans start at $33/mo.

Procedureflow plans and pricing

All plans

Enterprise $33/mo billed annually; per seat Unlimited Flows · Reporting and Analytics · Revision Control · User Permissions · 2 Power Shapes procedureflow.com · 30 Sept 2026

Enterprise+ Not published Unlimited Power Shapes procedureflow.com · 21 Sept 2026

Enterprise+ Not published Talk to Sales Unlimited Power Shapes · SCIM User & Group Provisioning · Agentic API · Agent Assist Integration procedureflow.com · 30 Sept 2026

Compared on knowledge base software

Free plan: No
Publishing audience: both
SSO support: Yes
Version history: Yes
Content analytics: Yes

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The record

Purpose: Procedureflow turns documented processes into guided visual workflows that teams can follow in real time.
AI authoring: Its AI Process Designer turns text, existing documents, or an outline into a structured visual flow.
Workflow logic: Branching flows adapt to real-time inputs, while Power Shapes support calculations, lookups, and conditional logic.
Governance: Flows are versioned and have review workflows, audit trails, role-based controls, and attribution for changes.
Integrations: The site lists Salesforce, Amazon Connect, Genesys, Microsoft Dynamics 365, and NICE integrations.
API: Procedureflow offers APIs for connecting other platforms and an Agentic API for AI agents to access governed processes; Agentic API is listed for Enterprise+.
Analytics: Its dashboards report on workflow use, adoption, engagement, and content freshness.
Security: The security page states SOC 2 Type 2 compliance, AWS hosting, encryption in transit and at rest, annual third-party penetration tests, and monthly vulnerability scans.
AI data: Procedureflow says customer data is not used to train, fine-tune, or improve large language models, and AI interactions with third-party APIs are stateless.
Trial and pilot: The company says it does not offer a free trial but does offer a pilot program and custom demos.
Usage limits: The pricing FAQ says there are no limits on users or procedures, and pricing is user-based.
Support and onboarding: Procedureflow says its team can typically get clients running in 90 days, and offers expert-led implementation and knowledge optimization services.
Intended users: The product is aimed at operations leaders, training managers, and customer experience teams handling high-volume, complex, or regulated processes.
Headquarters: Saint John, New Brunswick, Canada
Price from: $33/mo

Where it ranks on Freedom251

Best Knowledge Base Software in 2026#113 of 138
Best Standard Operating Procedure Software in 2026#17 of 22

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Sources

procedureflow.com/product· checked 30 Sept 2026
procedureflow.com/product/integrations· checked 30 Sept 2026
procedureflow.com/pricing· checked 30 Sept 2026
procedureflow.com/security· checked 30 Sept 2026
procedureflow.com· checked 30 Sept 2026