No. 13 of 52 ·HR Knowledge Base Software

PolicyTrak Knowledge Base

Web · Android · iPhone

Freedom report

Two barsScore 5.4

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

PolicyTrak Knowledge Base is ranked #13 of 52 in HR knowledge base software on Freedom251. It runs on Android, iOS, Web.

Compared on HR knowledge base software

Access controls: role_based
Content analytics: Yes

Best PolicyTrak Knowledge Base alternatives

See all 20

Two bars Happy HR Free tier No. 1Free6.6 Two bars CompassDocs Free tier No. 2$8/mo6.5 Two bars Wiki.js Free tier No. 3Free6.5 Two bars XWiki Free tier No. 4Free6.5 One bar BookStack Free tier No. 5£37.50/mo6.4 One bar KBPublisher Free tier No. 6$498/mo6.4

The record

Purpose: The Knowledge Base gives employees self-service access to company policies, SOPs, and resources.
Full-text search: Employees can search document contents, with relevance-ranked results, autocomplete suggestions, and recent searches.
Filters: Employees can filter documents by category, tags, status, and date; drafts and archived content are excluded from employee views.
Location scoping: The Knowledge Base shows employees documents assigned to their locations and lets employees assigned to multiple locations switch views.
AI assistant: Employees can ask policy questions in natural language, and answers are based on company policies and SOPs and link to source documents.
Mobile and offline access: The Knowledge Base is responsive for mobile devices and supports offline access to recently viewed documents through PWA support.
Integrations: The platform documents a REST API with key-based authentication, outbound Slack and Microsoft Teams webhooks, and native employee-record sync with SmartShifts.
Sign-in security: The platform supports SAML 2.0 single sign-on with Azure AD, Google, and Okta, as well as TOTP two-factor authentication.
HRIS integration limit: The features page says HRIS integration uses the REST API and requires integration work rather than a configuration screen.
Intended users: The Knowledge Base is designed for employees seeking policy and procedure answers without waiting for a manager.
Support: PolicyTrak lists a Help & Support contact option and provides support contact details on its contact page.
Company: The privacy policy identifies the company as PolicyTrak, Inc. and lists its address as 2222 Damon Street, Los Angeles, CA 90021.
Headquarters: Los Angeles, California, United States

Where it ranks on Freedom251

Best HR Knowledge Base Software in 2026#13 of 52

Is PolicyTrak Knowledge Base yours?

Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.

Claim it free Promote PolicyTrak Knowledge Base

Sources

policytrak.com/knowledge-base/· checked 4 Oct 2026
policytrak.com/features/· checked 4 Oct 2026
policytrak.com/contact-us/· checked 4 Oct 2026
policytrak.com/privacy-policy/· checked 4 Oct 2026