Plandok

Overview

Plandok is appointment software for businesses that need to coordinate bookings, staff and client information. It is a strong fit for small service teams that want customers to book online at any hour, though its free tier has firm limits on locations, employees and email notifications.

Customers can browse services, choose a time and pay a deposit through a branded booking page shared from a website, Instagram or Google. The calendar pairs day and week views with drag-and-drop appointments, working hours, breaks and color-coded staff, making schedule changes and availability easier to oversee. Client profiles hold visit history, notes, preferences and birthdays; spreadsheet imports help move an existing client list into the system.

Key features

Scheduling and team coordination

Staff schedules, roles and permissions, rooms, resources and multiple locations address the practical needs of businesses that coordinate people and appointment spaces. Resource booking is useful when a service depends on an available room or shared equipment as well as an employee. The one-location ceiling on the free plan makes it a better starting point for a single site than for a growing multi-location operation.

Booking and client communication

Online booking can capture appointments outside business hours, while confirmations, reminders and post-appointment follow-ups by email and SMS can keep clients informed. Email and SMS are not equivalent costs, however: the free plan allows 100 email notifications per month, and Premium does not include SMS or WhatsApp message charges. Businesses relying heavily on paid messaging should account for those extra costs.

Regional support and Android

Plandok supports 13 languages and adapts dates, times and currency to a user's region, which is useful for businesses serving clients across language or locale boundaries. An Android scheduling app is available, and Google Play says data is encrypted in transit and users can request deletion.

Pricing

Plandok uses a freemium model, with no free trial. Forever Free costs nothing and includes one location, up to five employees, unlimited appointments, clients and online bookings, plus 100 email notifications per month. That is a meaningful entry tier for a small single-site business, but the employee and notification caps can constrain a busy team.

Premium is €9.99 per month, billed annually at €119.88/year, excluding VAT; volume discounts apply. It includes unlimited locations, appointments, clients, online bookings and email notifications, plus recurring appointments and SMS and WhatsApp notifications. Message costs are extra, so the subscription price does not cover all communication spending. Premium is the sensible step for businesses that outgrow the free location, staffing or email limits; smaller operators can stay on Free if those caps fit their workload.

Platforms

Plandok is available on the web and Android. This covers browser-based management and Android scheduling, but the listed platform range does not include iOS.

Who it's for

Salons, clinics, studios, trainers, groomers and photographers are among the appointment-based businesses Plandok says it serves. It suits operators who need an online booking page, staff availability and client records together, especially at one location. Businesses with more than five employees or multiple sites will need Premium, while those that send many SMS or WhatsApp messages should weigh separate message charges.

Pros and cons

• Pros: Unlimited appointments, clients and online bookings on the free plan make it possible to run a single-location operation without a subscription.
• Pros: Calendar, client profiles, resource booking and staff permissions cover both appointment logistics and client context.
• Pros: Premium removes location and email-notification caps and adds recurring appointments.
• Cons: Free is capped at one location, five employees and 100 email notifications per month.
• Cons: SMS and WhatsApp message costs are additional even with Premium.
• Cons: Android and web are the listed platforms, with no iOS platform listed.

Alternatives

For a broader comparison of salon-focused tools, see Salon and Spa Scheduling Software.

Setmore is worth considering if its free plan for up to four users or its $5 a month Pro plan better matches your team size and budget.

Salonist offers a free marketplace-listing plan capped at 50 appointments per month, as well as an Essential plan at $79 a month; it may suit businesses comparing those specific tiers.

SimplyBook.me has a free tier capped at 50 bookings, one custom feature and one provider, making it an option when those limits fit your needs.

Zoho Bookings offers a free plan for one user and a 15-day premium trial without requiring credit card details, so it may suit a solo user wanting to try premium features first.

TreatsMe is another free option, with unlimited employees and stores and all features included.

Fresha offers Independent and Team plans for one or unlimited team members, respectively.

Kitomba is a paid alternative with a Lite plan that includes online booking, stock management, POS with integrated EFTPOS and marketing tools.

Meevo is a paid alternative with salon and spa plans, including a Lite tier for five users, 2,500 email contacts and 100 SMS marketing credits.

Verdict

Plandok is a practical choice for appointment-led small businesses that want online bookings, staff coordination and client records in one system, with a free tier that supports unlimited appointments and clients. Choose it if one location and five employees are enough to start; look elsewhere or move to Premium if you need more capacity, and budget separately for SMS and WhatsApp usage.