OpenGov Constituent Relationship Management

What OpenGov Constituent Relationship Management is

OpenGov Constituent Relationship Management is a cloud-based web application for handling constituent information, cases, and outreach. It provides constituent records and case management, bringing those tasks into one system. Teams can contact constituents through email and SMS, while audit trails record activity in the system. The listed platform is web, and deployment is in the cloud. OpenGov is headquartered in San Francisco, California, United States. The product is paid, with pricing available on request. Its combination of records, case handling, communication channels, and audit trails is suited to organizations managing constituent interactions as part of their service work. Teams can consider whether email and SMS cover their outreach needs and whether the available case-management and record functions fit their processes. Access is through the web, and organizations can contact OpenGov for pricing details before deciding whether the product fits their requirements.

Who it suits

It suits public-sector teams that need constituent records and case management in a cloud-based web system. It may also fit teams that use email and SMS for outreach and need audit trails for system activity.

Getting started

1. Visit the OpenGov Constituent Relationship Management website.
2. Contact OpenGov to request pricing.
3. Access the product through the web.

Verdict

Choose OpenGov Constituent Relationship Management if your team needs constituent records, case management, email and SMS outreach, and audit trails in one cloud-based web application. Look elsewhere if you need a listed platform beyond web or require a price before contacting the vendor.