openCRX
by openCRX
What openCRX is
openCRX is open-source CRM software for coordinating sales, marketing, service, and related customer activities across organizations. Its features include sales force automation, customer support, marketing automation, analytics, email, contacts, and calendars. Account management brings together customer information across contracts, activities, products, and status. Sales teams can follow deal progress and interactions, customize sales processes, and connect the pipeline to an existing ERP application. Product management supports multiple currencies, price lists, product bundles, and configurable pricing rules.
Activity management covers project incident tracking, time tracking, and real-time reports; the software can also be used as a bug tracker. Groupware functions include shared or private calendars and document access. Integration options include Java and Swagger-compliant REST APIs and WebDAV, CalDAV, and CardDAV adapters. Users can connect through browsers and compatible clients such as Thunderbird, Evolution, Kontact, and Microsoft Outlook. Role-based permissions let administrators manage access across multiple entities. openCRX is available for Linux, macOS, Windows, web, API, and self-hosted deployment. It runs on Jakarta EE 8 Web Profile 8 compliant application servers, supports major databases, and its standard installer includes Apache TomEE. The software is free and published under an OSI-certified BSD-style license.
Who it suits
openCRX suits organizations seeking open-source CRM to coordinate customer-facing sales, fulfillment, marketing, and service activities. It may also suit teams that want self-hosted deployment, adaptable sales processes, or issue and activity tracking.
What it does well
- Free, open-source software under a BSD-style license.
- Account management consolidates contracts, activities, products, and status.
- Product management supports multiple currencies, bundles, and configurable rules.
- APIs and WebDAV, CalDAV, and CardDAV adapters support integrations.
- Can run on compliant application servers and supports major databases.
What to know first
- Community support is free and best effort, without a contractual obligation.
- Self-hosted deployment requires a compliant Jakarta EE application server.
- AI features are not included.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| openCRX | No charge stated; BSD-licensed open-source software. · No product limits stated | Free |
As opencrx.org lists them, read 13 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the openCRX website.
- Choose a compliant Jakarta EE 8 Web Profile 8 application server for deployment.
- Use the standard installer, which includes Apache TomEE.
- Connect through a browser or a compatible groupware client.
Verdict
Choose openCRX if you want free, open-source CRM with broad customer activity management and deployment flexibility. Look elsewhere if you need AI features or guaranteed community support; paid professional support is available through affiliates.
Questions
Is openCRX free?
Yes. The listed openCRX plan costs nothing, and the software is open source.
What license does openCRX use?
The maker describes it as published under an OSI-certified BSD-style license.
Which platforms are listed?
Linux, macOS, Windows, web, API, and self-hosted deployment are listed.
Can openCRX be self-hosted?
Yes. It runs on Jakarta EE 8 Web Profile 8 compliant application servers, supports major databases, and the standard installer includes Apache TomEE.
What support is available?
Community support is free and best effort. Paid professional support is available through openCRX affiliates.
Who makes openCRX?
The maker is openCRX, founded in 2004 and headquartered in Switzerland.
Facts from openCRX's own pages
- Account management
- Account management provides a 360-degree customer view across contracts, activities, products, and status. · opencrx.org, 12 Oct 2026
- AI features
- No · opencrx.org, 23 Sept 2026
- Client compatibility
- The site says users can connect through browsers and clients such as Thunderbird, Evolution, Kontact, and MS Outlook, and that AirSync supports ActiveSync clients including iPhone and Android devices. · opencrx.org, 13 Oct 2026
- Community support
- Community forum support is free and best-effort, with no contractual obligation to provide support. · opencrx.org, 13 Oct 2026
- CRM features
- It includes sales force automation, customer service and support, marketing automation, analytics, email, contacts, and calendaring. · opencrx.org, 12 Oct 2026
- Customization
- Administrators can customize the interface and activity processes, and the product supports extensions to business logic and APIs. · opencrx.org, 13 Oct 2026
- Deployment
- openCRX runs on Jakarta EE 8 Web Profile 8 compliant application servers, supports major databases, and its standard installer includes Apache TomEE. · opencrx.org, 13 Oct 2026
- Founded
- 2004 · opencrx.org, 19 Oct 2026
- Free plan
- Yes · opencrx.org, 23 Sept 2026
- Groupware
- The product supports email, contacts, shared or private calendars, and document access. · opencrx.org, 13 Oct 2026
- Groupware clients
- The maker lists Thunderbird, Evolution, Kontact, and Microsoft Outlook as third-party clients, and says openCRX supports IMAP, ActiveSync, CalDAV, ICS/iCal, and vCard formats. · opencrx.org, 12 Oct 2026
- Hosting
- openCRX runs on Jakarta EE 8 Web Profile 8 compliant application servers, supports major databases, and its standard installer includes Apache TomEE. · opencrx.org, 12 Oct 2026
- Integrations
- It provides Java and Swagger-compliant REST APIs, plus WebDAV, CalDAV, and CardDAV adapters. · opencrx.org, 13 Oct 2026
- Intended users
- The site describes openCRX as serving organizations that need enterprise-wide coordination of customer-related sales, fulfillment, marketing, and service activities. · opencrx.org, 13 Oct 2026
- Issue tracking
- Activity management supports project incident tracking, time tracking, and real-time reports, and openCRX can be used as a bug tracker. · opencrx.org, 12 Oct 2026
- License
- The software is published under the BSD license. · opencrx.org, 13 Oct 2026
- Marketing automation
- Yes · opencrx.org, 23 Sept 2026
- Open source
- Yes · opencrx.org, 23 Sept 2026
- Paid support
- The project lists paid professional support through openCRX affiliates and development support or consulting through CRIXP Corp. · opencrx.org, 13 Oct 2026
- Product
- openCRX is an open source CRM for coordinating sales, marketing, service, and related customer activities. · opencrx.org, 12 Oct 2026
- Product pricing
- Product management supports multiple currencies, price lists, product bundles, and configurable pricing rules. · opencrx.org, 12 Oct 2026
- Purpose
- openCRX is CRM software for coordinating sales, marketing, service, and customer-facing activities across organizations. · opencrx.org, 13 Oct 2026
- Release
- The maker's homepage lists openCRX version 6.0.2 as released on June 19, 2025. · opencrx.org, 12 Oct 2026
- Sales and customer management
- Features include account management, sales pipeline, product and price management, activity management, and issue tracking. · opencrx.org, 13 Oct 2026
Where openCRX stands on Freedom251
- CRM Software#10 of 244