YetiForce

YetiForce is an open-source CRM spanning sales, marketing, projects, support, finance, logistics, office work, and HR. It suits organizations that want to adapt a broad system to their processes and choose between cloud hosting and self-hosting. Its range and API are compelling, but cloud users must match their seat and storage needs to a paid package.

Overview

YetiForce combines CRM functions with modules for several operational teams, rather than focusing on sales alone. The maker says it includes more than 80 ready-to-use modules and over 90 configuration panels. That breadth may reduce the need to split work across separate systems, while the open-source code and configuration tools give organizations room to tailor fields, modules, system elements, and employee interfaces.

The product has a visual sales pipeline, email sync, and marketing automation. Its API supports two-way data exchange with external systems. Documented integrations include Magento, email, PBX, address search, Wapro ERP, and Comarch ERP. Customer and partner portals provide a dedicated way to exchange information with those groups.

Key features

Hosting choice is a meaningful advantage: organizations can use YetiForce Cloud or install the system on their own server. Self-hosting suits teams that want to manage their own deployment; cloud packages instead bundle capacity limits and backups. The maker says cloud backups run daily and use multiple storage layers, including a dedicated backup server.

YetiForce says its development follows OWASP ASVS standards and that independent security audits take place monthly. Those are relevant assurances for organizations evaluating a system that can hold data across many business functions. Technical and business support is offered for configuration, troubleshooting, and adapting the system to company processes; free support is available through GitHub issue reports.

Pricing

The free YetiForce CRM plan costs nothing. It is open-source software with no user limit in the software, making it a strong fit for organizations prepared to install and manage their own system. Cloud plans add defined database, application, file, and backup capacity, and the maker says exceeding a package parameter requires an upgrade.

• Small: €80 a month, billed net with monthly payment. It supports 19 users, with 4 GB database, 10 GB application storage, 20 GB files, and 120 GB backup. It fits a small team that can work within those quotas.
• Medium: €150 a month, billed net with monthly payment. It supports 20–49 users, with 8 GB database, 20 GB application storage, 80 GB files, and 240 GB backup. This is the step up for growing teams that need more seats and file capacity.
• Large: €540 a month, billed net with monthly payment. It supports 50+ users, with 16 GB database, 40 GB OS and application storage, 500 GB files, and 1,200 GB backup. It is intended for larger deployments, but the substantial price jump makes checking expected usage important.

The paid cloud tiers are monthly and scale by user count and storage. Organizations likely to exceed a tier's limits should account for the required upgrade; self-hosting avoids those cloud package parameters but entails running the installation themselves.

Platforms

YetiForce is available through the web, API, and self-hosted deployment. The maker says it works on operating systems configured to meet its requirements. This gives organizations deployment flexibility, but the platform list does not include dedicated mobile apps.

Who it's for

YetiForce is best suited to organizations seeking one configurable, open-source system for customer-facing and internal business functions, especially when API integration or control over hosting matters. It is less suited to buyers who need a narrowly scoped CRM with little configuration work, or cloud customers whose required user count and storage do not fit the published packages.

Pros and cons

• Pro: More than 80 modules cover functions from marketing and sales to HR and logistics, supporting use across departments.
• Pro: Open-source code, configuration tools, an API, and self-hosting allow substantial adaptation and deployment choice.
• Pro: Daily cloud backups and monthly independent security audits add operational and security assurances.
• Con: Cloud packages cap users and storage, and exceeding a parameter requires upgrading.
• Con: Cloud pricing rises from €80 a month to €540 a month across the listed tiers, so larger teams should weigh capacity needs against cost.

Alternatives

For a broader comparison, see CRM Software. Odoo CRM is worth considering if mobile access matters or a free Odoo Online plan with one app and unlimited users fits better. SuiteCRM is another open-source option with self-hosted deployment and full infrastructure control. Frappe CRM may suit buyers comparing a hosted entry plan priced at $5 a month for one site or a server plan at $20 a month. WP ERP offers a free, open-source alternative with unlimited users. Wukong CRM is another open-source CRM with a free plan and a 14-day free trial. Group-Office offers an open-source Community plan with unlimited users. EspoCRM is an open-source option whose Basic plan has a three-user minimum, 3 GB file storage per user, and 100,000 records. Codext CRM is a free, self-hosted alternative with unlimited users and organizations.

Verdict

Choose YetiForce if you need a configurable CRM across multiple business functions and value open-source software, API access, and hosting choice. Its breadth is a persuasive reason to consider it, particularly for organizations willing to adapt or self-host the system. Look elsewhere if your cloud user count or storage needs exceed the package you plan to buy, since the maker requires an upgrade when a package parameter is exceeded.