OneUptime

OneUptime is a broad monitoring and incident-response platform for teams that want telemetry, alerting, on-call coordination, and status communication in one place. It is especially suited to organizations that need self-hosting or regulated-environment deployment, while smaller teams should assess its usage-based charges and plan limits carefully.

Overview

OneUptime covers monitoring, observability, and incident response rather than a single operational task. Incident management includes on-call rotations, escalation policies, alerts, status pages, stakeholder updates, and post-incident reviews. That unified scope can replace several disconnected tools, but it may be excessive for a team seeking only synthetic checks or application profiling.

The core platform is open source under Apache 2.0. Teams can inspect and modify it, then deploy on Kubernetes or Docker Compose, including air-gapped environments. Hosted use is available alongside self-hosting, giving regulated organizations more control over where the system runs. The Trust Center reports SOC 2 Type II attestation, ISO/IEC 27001 certification, and GDPR compliance. HIPAA compliance is available for covered entities with a Business Associate Agreement.

Key features

Observability includes logs, metrics, traces, error tracking, and application performance monitoring. Monitoring checks can run every 10 seconds, and synthetic tests model user flows instead of checking only a single endpoint. More than 5,000 integrations are listed, with Slack, Teams, and Jira named as examples, which helps connect alerts to established collaboration and ticketing workflows.

OneUptime’s AI investigates incidents, proposes resolutions, analyzes logs and anomalies, generates runbooks, and can create fix pull requests for review. That may shorten diagnosis and response, while the review step remains important before accepting generated changes.

Pricing

The Free plan costs nothing. It includes one status page, 100 subscribers, unlimited manual monitors, and email support with a 5 business day support SLA. Active monitors cost $1 per monitor per month, and the plan has no uptime SLA beyond best effort. It suits evaluation and small, low-criticality deployments, but recurring monitor charges mean it is not entirely cost-free for active checking.

Growth costs $22 a month, billed monthly or yearly. It adds unlimited status pages and subscribers, 5,000+ integrations, API access, 500 workflow runs per month, one-business-day email support, and a 99.9% uptime target. It is the practical hosted starting point for teams that outgrow the Free caps.

Scale costs $99 a month, billed monthly or yearly. SSO, unlimited teams, advanced access control, 2,000 workflow runs per month, and email and chat support with a 6 hour support SLA target larger or more structured organizations. Enterprise uses custom annual pricing and adds custom features, a dedicated engineer, one-hour phone support, custom data residency and retention, and private cloud or SaaS deployment.

Additional services are metered. AI LLM usage is $0.02 per 1,000 tokens; WhatsApp and SMS notifications are $0.10 per message, with high-risk-region variation for SMS; phone calls are $0.10 per minute, also with regional variation. Logs, traces, and metrics ingestion costs $0.10 per GB per month with 15 day retention, while Active Monitoring costs $1 per monitor per month for checks from multiple locations, one-minute intervals, and 90 day log storage. Discounts are available above 100 monitors. A 14-day trial is offered.

Platforms

OneUptime supports web, API, Linux, and self-hosted deployments. Kubernetes and Docker Compose options, including air-gapped operation, make it a stronger fit for controlled infrastructure than hosted-only services.

Who it's for

Choose OneUptime when your team wants monitoring, telemetry, incident response, and on-call operations connected in one system, particularly where open-source inspection or self-hosting matters. It is less compelling for buyers who need a narrowly focused monitor with simple, predictable pricing, since active checks, telemetry, notifications, and AI usage can add separate charges.

Pros and cons

Pros

• Broad operational coverage: monitoring, observability, incident management, on-call, and status communication share one platform.
• Deployment control: Apache 2.0 code and Kubernetes, Docker Compose, and air-gapped self-hosting support regulated or restricted environments.
• Deep integration and automation scope: 5,000+ integrations, synthetic user-flow tests, and AI-assisted investigation connect detection with response.
• Clear higher-tier targets: Growth and Scale include a 99.9% uptime target, with stronger support commitments at Scale.

Cons

• Free usage is constrained: one status page, 100 subscribers, no uptime SLA, and $1-per-active-monitor billing limit the supposedly free entry point.
• Metered add-ons complicate forecasting: telemetry, notifications, calls, AI tokens, and active monitors are charged separately.
• Scale is a substantial step up: the $99 monthly tier is needed for SSO, advanced access control, and unlimited teams.

Alternatives

For synthetic checks as the primary need, consider Synthetic Monitoring tools. Teams focused on code-level performance analysis can compare Continuous Profiling Tools. For a dedicated incident workflow, see IT Incident Management Software or On-Call Management Software. Container-focused operations may prefer Container Monitoring.

Dotcom-Monitor offers a free plan for up to 25 targets, five-minute checks, two locations, and email alerts, making it a simpler small-monitoring choice. Dynatrace Kubernetes Monitoring suits buyers wanting Kubernetes monitoring billed at $0.002 per pod-hour. Grafana Cloud Application Observability is an alternative for teams preferring Grafana’s host-hour model, including 2,232 free host hours.

New Relic Kubernetes Monitoring fits teams seeking a Kubernetes observability service with 100 GB of free data ingest on its annual Pro plan. ManageEngine Applications Manager is suited to smaller application or server estates, with a free allowance of five apps or servers. Checkly is a focused API and browser-check option with a Hobby plan offering 10 uptime monitors and separate browser and API run quotas.

GoPinger is a lightweight choice for five monitors, five-minute checks, email and webhook alerts, and one status page. HostTracker suits very small setups starting with two monitors and 30-minute checks.

Verdict

OneUptime is a strong choice for teams that want one open-source-capable platform spanning monitoring, observability, incident response, and on-call work, especially when self-hosting or air-gapped deployment is important. Look elsewhere if you need only a narrow monitoring function or a fully predictable bill without per-monitor and per-usage charges.