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New Relic Synthetics
What New Relic Synthetics is
New Relic Synthetics is a web-based service for monitoring websites and APIs through synthetic checks. It supports browser, API, transaction, and journey checks, which can be scheduled as frequently as once per minute. The Free plan includes one full platform user, 500 synthetic checks per month, and 100 GB of data ingest. Standard costs $10.00 per month, billed at $10 for the first full user, and includes five full platform users. Pro lists unlimited full platform users, but its price is not provided. Enterprise is described for advanced security and support needs and lists FedRAMP Moderate and HIPAA eligibility with Data Plus; its price is also not provided. Additional checks beyond an edition’s included amount are listed at $0.01 per month. The service has a freemium pricing model. New Relic was founded in 2008 and is headquartered in San Francisco, California, United States. Its web platform and check types give teams several ways to monitor systems at different intervals, with included usage and user counts varying by plan.
Who it suits
New Relic Synthetics suits teams that need scheduled checks for websites, APIs, transactions, or user journeys. The Free plan may fit those starting with limited monthly checks, while larger usage or security and support needs may call for other editions.
What it does well
- Free plan includes 500 synthetic checks per month.
- Free plan includes 100 GB of data ingest.
- Supports browser, API, transaction, and journey checks.
- Checks can run as frequently as every minute.
- Standard includes five full platform users.
What to know first
- Free plan includes one full platform user.
- Extra synthetic checks cost $0.01 per month.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Synthetic checks add-on | Additional synthetics checks beyond the amount included in your edition · Additional synthetic checks beyond included usage | $0.01 a month |
| Free | perpetual free tier · 100 GB/month ingest · 1 full platform user · unlimited basic users · 500 synthetic checks/month · 8-day default retention · 50+ capabilities | Free |
| Additional synthetic checks | per check above edition allowance · Applies to non-ping synthetic monitor checks | $0.01, paid once |
| Standard | $10 first full user; $99/additional user monthly; maximum 5 full users · 100 GB/month free ingest · $0.40/GB beyond · 10,000 synthetic checks included · SAML SSO · ticketed support · 2-business-day support SLA | $10 a month |
| Pro | $349/user with annual commitment; $418.80/user monthly pay-as-you-go · Unlimited full platform users · $0.40/GB beyond 100 GB free ingest · 2-hour critical support response SLA · Data Plus eligibility | $349 a month |
| Enterprise | Contact Sales · Everything in Pro · FedRAMP Moderate and HIPAA eligibility with Data Plus · priority ticket routing · 1-hour critical support response SLA | On request |
As newrelic.com lists them, read 20 Sept 2026. The maker's own page has the final word.
Verdict
New Relic Synthetics offers multiple check types and a free entry plan with defined usage limits. Review included checks and users, and confirm Pro or Enterprise pricing if those editions are under consideration.
Facts from New Relic Synthetics's own pages
- Alert behavior
- Synthetic alert monitors register a failure after three attempts from one location return errors, helping reduce single-check false alarms. · docs.newrelic.com, 15 Oct 2026
- Alert integrations
- Alert workflows support destinations such as Slack, PagerDuty, email, webhooks, Jira, ServiceNow and AWS EventBridge. · docs.newrelic.com, 15 Oct 2026
- API monitoring
- Scripted API monitors can call endpoints, use Node.js modules and report custom timing details through the current runtime. · docs.newrelic.com, 15 Oct 2026
- Browser and device simulation
- Synthetics can simulate different devices, browsers and operating systems and run checks across public and private locations. · newrelic.com, 15 Oct 2026
- Chrome recorder
- The Synthetics Recorder Chrome extension records browser interactions, adds assertions, replays steps and exports step or scripted-browser monitors through NerdGraph. · github.com, 15 Oct 2026
- CI/CD usage
- New Relic positions synthetic monitoring as an automated test stage that can be added to build automation and CI/CD pipelines. · newrelic.com, 15 Oct 2026
- Codeless step monitoring
- A step builder creates browser workflows for navigation, page-element checks, text entry and form submission without writing code. · docs.newrelic.com, 15 Oct 2026
- Company founding
- LinkedIn lists New Relic as founded in 2008. · linkedin.com, 15 Oct 2026
- Company headquarters
- New Relic lists its headquarters at 188 Spear Street in San Francisco, California. · linkedin.com, 15 Oct 2026
- Company legal name
- Crunchbase identifies the legal entity as New Relic, Inc. · crunchbase.com, 15 Oct 2026
- Dependency troubleshooting
- Synthetic results can be correlated with entity maps, AWS or third-party dependencies, backend services, infrastructure and browser monitoring. · newrelic.com, 15 Oct 2026
- Documentation depth
- Documentation includes monitor creation, scripting references, runtime transitions, public IP allowlists, APIs, private locations, alerts, use cases and installation procedures. · docs.newrelic.com, 15 Oct 2026
- Founded
- 2008 · newrelic.com, 4 Oct 2026
- Global locations
- Public monitor locations span North America, Europe, Asia-Pacific, the Middle East, Africa and South America, with selectable locations per monitor. · docs.newrelic.com, 15 Oct 2026
- Headquarters
- San Francisco, California, United States · newrelic.com, 4 Oct 2026
- Integrations count
- New Relic advertises more than 780 integrations covering cloud services, tools and enterprise technologies. · newrelic.com, 15 Oct 2026
- Licence
- The recorder repository uses the New Relic Software License 1.1, which restricts use to customers with an active New Relic SaaS subscription and prohibits modification, redistribution and competitive use. · github.com, 15 Oct 2026
- Limit: iOS functionality
- Apple App Store reviewers say saved log views are unavailable and that querying and deep links are less usable than on the web interface. · apps.apple.com, 15 Oct 2026
- Limit: mobile app reliability
- Google Play reviewers report repeated loading errors and login problems in the New Relic Android app. · play.google.com, 15 Oct 2026
- Limit: pricing complexity
- Gartner reviewers cite pricing complexity and a SaaS-only model as disadvantages, while TrustRadius reviewers also describe renewal pricing as high. · gartner.com, 15 Oct 2026
- Limit: UI and queries
- TrustRadius reviewers report difficulty creating custom dashboards and slow NRQL queries or dashboard loading. · trustradius.com, 15 Oct 2026
- Monitor types
- The documentation lists ping, simple browser, scripted browser, scripted API, step, certificate-check and broken-link monitors. · docs.newrelic.com, 15 Oct 2026
- NerdGraph API
- NerdGraph can create, update and delete synthetic monitors, attach scripts, add tags and manage certificate, broken-link and step monitors. · docs.newrelic.com, 15 Oct 2026
- Page-load monitoring
- Simple browser monitors measure availability and full-page-load performance from selected locations and browsers. · docs.newrelic.com, 15 Oct 2026
Where New Relic Synthetics stands on Freedom251
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