Freedom251 › Case Management Software
OneSumX for Complaint Management
Facts from OneSumX for Complaint Management's own pages
- Analytics
- The product’s analytics and reports help teams identify complaint trends, root causes, and resolution performance. · wolterskluwer.com, 4 Oct 2026
- Audit links
- Complaint management can be tied directly to audit tests to validate that controls are being executed. · wolterskluwer.com, 3 Oct 2026
- Audit testing
- Complaint management can be tied to audit tests to validate that controls are being executed properly. · wolterskluwer.com, 4 Oct 2026
- Complaint intake
- Guided intake captures complaint details including category, severity, priority, product or process, customer information, preliminary findings, and due dates. · wolterskluwer.com, 4 Oct 2026
- Configurable templates
- Users can enter complaints through incident templates formatted to their complaint data requirements. · wolterskluwer.com, 3 Oct 2026
- Founded
- 1987 · wolterskluwer.com, 28 Sept 2026
- Headquarters
- Alphen aan den Rijn, Netherlands · wolterskluwer.com, 28 Sept 2026
- Incident templates
- Users can enter complaints through incident templates formatted to their complaint data requirements. · wolterskluwer.com, 4 Oct 2026
- Intended users
- The vendor identifies compliance managers, chief compliance officers, and legal teams as typical users. · wolterskluwer.com, 4 Oct 2026
- Maker history
- Wolters Kluwer says it started in 1836. · wolterskluwer.com, 3 Oct 2026
- Purpose
- OneSumX for Complaint Management helps organizations manage, resolve, and report on complaints. · wolterskluwer.com, 4 Oct 2026
- Reporting
- Ad hoc reports can cover gathered complaint data, including categorization and aging. · wolterskluwer.com, 4 Oct 2026
- Resolution targets
- Users can categorize complaints and set a resolution target date for each one. · wolterskluwer.com, 4 Oct 2026
- Risk and controls
- Complaints can be linked to existing risks or controls in the compliance management system to inform future risk assessments. · wolterskluwer.com, 4 Oct 2026
- Risk links
- Complaints can be tied to existing risks or controls in the compliance management system to inform future risk assessments. · wolterskluwer.com, 3 Oct 2026
- Sales/support contact
- The product page invites visitors to contact Wolters Kluwer and provides an Email Support link. · wolterskluwer.com, 3 Oct 2026
- Support
- The product page directs visitors to contact Wolters Kluwer and provides an Email Support link. · wolterskluwer.com, 4 Oct 2026
- Workflow
- Complaint workflows support investigation, sign-off, reporting, response, and resolution stages. · wolterskluwer.com, 4 Oct 2026
- Workflow automation
- Yes · wolterskluwer.com, 20 Sept 2026
Where OneSumX for Complaint Management stands on Freedom251
- Case Management Software#111 of 177
- Complaint Management Software#23 of 26