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ComplianceSuite Case Management
What ComplianceSuite Case Management is
ComplianceSuite Case Management is paid web software for triaging, investigating, and resolving compliance cases. Its unified queue covers KYC reviews, screening hits, transaction alerts, and SAR/STR filings. Workflow controls include role-based permissions, four-eyes approval, SLA tracking, and workload balancing. Case records hold notes, documents, reviewer history, and a complete decision audit trail. Teams can generate SAR/STR filings in one click and produce audit-ready reports with versioned trails. KYC, AML Screening, Transaction Monitoring, and Ticket System modules connect through shared workflows, while LexisNexis Bridger Insight XG and Mastercard AML Account Risk alerts can enter the case inbox. Deployment is hybrid. Starter, Growth, and Enterprise plans are custom-priced, with no free plan. Listed tiers include 10,000 monthly KYC checks and five reviewers in Starter, unlimited KYC and KYB with a 99.9% uptime SLA in Growth, and 24/7 priority support in Enterprise. Security features include TLS 1.3, AES-256 encryption, certifications, and regional data residency options.
Who it suits
The product is intended for compliance teams at regulated institutions, including banks, fintechs, and MLRO teams handling reviews and filings. It suits organizations needing controlled workflows and audit-ready case records.
What it does well
- Unified queue for major compliance case types
- Four-eyes approval and SLA tracking
- Complete decision audit trail
- One-click SAR/STR filing generation
- Regional data residency options
What to know first
- No free plan is available
- Pricing requires a tailored proposal
- Starter limits reviewers to five
- Enterprise features 24/7 priority support only
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Growth | Up to 25,000 KYC + KYB checks / yr · Full AML, transaction monitoring & risk scoring · 2 users · Standard SLAs · Email support | On request |
| Starter | Up to 10,000 KYC checks / yr · AML screening (sanctions + PEP) · 1 workspace, 2 users · Standard SLAs · Email support | On request |
| Enterprise | Regional data residency or on-prem · BYOK encryption · Dedicated tenant · Custom integrations · 24/7 priority support | On request |
As compliancesuite.ai lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
ComplianceSuite Case Management centers compliance investigations, approvals, filings, and reporting in one workspace. Its custom pricing and tier-specific limits make a tailored plan discussion necessary.
Facts from ComplianceSuite Case Management's own pages
- Audit trail
- Yes · compliancesuite.ai, 22 Sept 2026
- Case queue
- Its unified queue covers KYC reviews, screening hits, transaction alerts, and SAR/STR filings. · compliancesuite.ai, 12 Oct 2026
- Case records
- Cases include notes, documents, reviewer history, and a complete decision audit trail. · compliancesuite.ai, 12 Oct 2026
- Company
- ComplianceSuite.ai is presented as a product of Infocredit Group Ltd, which the maker says was established in 1972. · compliancesuite.ai, 12 Oct 2026
- Connected modules
- KYC, AML Screening, Transaction Monitoring, and Ticket System connect with Case Management through shared platform workflows. · compliancesuite.ai, 12 Oct 2026
- Deployment
- hybrid · compliancesuite.ai, 22 Sept 2026
- Free plan
- No · compliancesuite.ai, 22 Sept 2026
- Headquarters
- Nicosia, Cyprus · compliancesuite.ai, 28 Sept 2026
- Integrations
- The maker lists native LexisNexis Bridger Insight XG and Mastercard AML Account Risk integrations, with their alerts routed into the case-management inbox. · compliancesuite.ai, 12 Oct 2026
- Intended users
- The product page describes use by compliance teams at regulated institutions, including banks, fintechs, and MLRO teams handling case reviews and filings. · compliancesuite.ai, 12 Oct 2026
- Pricing
- The maker lists Starter, Growth, and Enterprise plans as custom-priced and asks buyers to book a tailored demo for a proposal. · compliancesuite.ai, 12 Oct 2026
- Privacy and residency
- The maker says it supports GDPR and CCPA, offers regional data residency in the EU, UK, US, MENA, or APAC, and does not use customer data to train models. · compliancesuite.ai, 12 Oct 2026
- Purpose
- Case Management is a workspace for triaging, investigating, and resolving compliance cases within the platform. · compliancesuite.ai, 12 Oct 2026
- Reporting
- The product can generate SAR/STR filings in one click and produce audit-ready reports with a versioned trail. · compliancesuite.ai, 12 Oct 2026
- Reporting dashboards
- Yes · compliancesuite.ai, 22 Sept 2026
- Security certifications
- The maker says it holds ISO/IEC 27001, ISO 9001, and ISO 22301 certifications. · compliancesuite.ai, 12 Oct 2026
- Security controls
- The Trust Center states that traffic uses TLS 1.3, data uses AES-256 envelope encryption, and enterprise plans can use customer-managed keys. · compliancesuite.ai, 12 Oct 2026
- Workflow automation
- Yes · compliancesuite.ai, 22 Sept 2026
- Workflow controls
- The product includes role-based permissions, four-eyes approval, SLA tracking, and workload balancing. · compliancesuite.ai, 12 Oct 2026
Where ComplianceSuite Case Management stands on Freedom251
- Case Management Software#112 of 177