Newvia

Newvia is a web service for wellness and service businesses that need bookings, payments, scheduling and client records in one place. It is strongest for small, single-location teams that want clients to book and pay through a shareable link. Its free plan is unusually open on booking volume, but the two-staff ceiling and one-location limit make Growth or another service necessary as a business expands.

Overview

Newvia connects online booking with scheduling, payment collection, client records, reminders and reporting. Clients can book from a link shared on Instagram, WhatsApp or a business website without installing an app. Businesses can collect the full service fee at booking into a connected payment account, which suits operators who want payment settled as a reservation is made.

Recurring appointments and group bookings cover common scheduling needs, while Growth adds group classes and a published timetable. Client records can retain history, notes and purchase information. The trade-off is a fixed one-location setup on both plans, so this is not a fit for operators who need to manage multiple sites through one account.

Key features

• Booking and scheduling: The shareable booking link gives clients a direct route to reserve without an app download. Recurring appointments and group bookings support repeat services and shared sessions; a published group-class timetable is reserved for Growth.
• Upfront payments: Collecting the full service fee at booking can reduce the work of collecting payment later. Payments go to a connected payment account, rather than being handled as full card data on Newvia’s servers.
• Client records and reminders: History, notes and purchase information give staff context for client visits. Automatic confirmations and pre-appointment reminders handle basic communication; Growth adds WhatsApp reminders and follow-ups for businesses that want that channel built into the workflow.
• Connected tools: Newvia lists Stripe, Google Calendar, WhatsApp, Gmail, Apple Calendar and Zoom, and describes two-way Google Calendar sync. Its AI tools for setup, services and everyday studio work are described as coming soon, so they should not factor into a purchase decision today.
• Security and privacy: Newvia says it uses encryption in transit and at rest for sensitive data, access controls and monitoring. It says full card numbers, security codes and PINs are not stored, processed or transmitted on its servers; connected payment gateways are PCI-DSS Level 1 certified. Its privacy policy says it processes personal data under Malaysia’s PDPA and, where applicable, EU/UK GDPR, and does not sell personal data or use it for third-party advertising.

Pricing

Basic — free, free forever. Basic includes unlimited bookings, one location and up to two staff; the owner does not use a seat. It suits a solo operator with one additional staff member or a very small team that can do without Growth’s class and messaging features.

Growth — $79 a month, billed monthly; cancel any time. Growth keeps unlimited bookings and one location, raises capacity to six staff, and adds group classes with a published timetable, WhatsApp reminders and follow-ups. It is the more practical tier for a small studio running classes or needing those messaging tools, but its staff cap and single-site limit still constrain expansion.

Both plans include unlimited bookings, so the free tier’s meaningful restrictions are team size and feature access rather than booking volume. A 21-day trial is available. Newvia’s help centre says its team answers within a few hours on weekdays and can assist with account setup.

Platforms

Newvia is web-based. Clients can book through a link without an app, but businesses looking for a dedicated client mobile app should choose another service.

Who it's for

Newvia makes the most sense for a salon, spa, yoga studio, gym or other service business operating from one location, especially if it wants online self-booking and full payment at reservation. Basic is a credible starting point for teams of up to two staff. Businesses that need more staff capacity, a class timetable or WhatsApp follow-ups have a clear reason to consider Growth; multi-location operators do not have a matching plan here.

Pros and cons

• Pros: Unlimited bookings on both plans keep booking volume from being a paid-tier trigger; the shareable link does not require a client app; full-fee collection at booking supports upfront payment; client records combine visit history, notes and purchase information.
• Cons: Both plans stop at one location; Basic is limited to two staff; group-class timetables and WhatsApp reminders and follow-ups require Growth; there is no client mobile app.

Alternatives

For a broader comparison of options aimed at yoga businesses, see Yoga Studio Software.

• Teamup is worth comparing if you want a freemium service with Android, iOS, web and API platforms; its free plan is capped at five sub-calendars and five users and retains one year of historical data.
• WellnessLiving may suit a business that wants Android and iOS apps alongside web access; its Starter plan is $62 a month billed annually and includes one staff member, booking for classes and appointments, client and staff apps, and POS.
• Zenamu is another freemium option for a small teaching operation: its free Getting Started plan allows 30 orders per month and one teacher account.
• ClassWolf may fit a small course provider that can work within its free Cub limits of three courses, three disciplines, three teachers and 30 students, and does not need fee collection, reports, communications or online payments on that tier.
• zenyogi is an alternative for studios willing to accept an 8% platform fee on its free plan, which includes unlimited classes and basic events, a hosted studio site and schedule embed, and up to two published offerings.
• Flyby Global is another paid option to consider.
• Momence is a paid alternative with custom pricing tailored to each business; a quote requires contacting sales.
• StudioFlow is another paid option, with a custom quote based on locations, membership model and integrations after a demo.

Verdict

Choose Newvia if you run a single-location wellness or service business and want unlimited bookings, direct online payment and client management without requiring a client app. Basic is a sensible free starting point for up to two staff, while Growth earns consideration for classes, WhatsApp follow-ups or a team of up to six. Look elsewhere if you need multiple locations or a client mobile app.