Mukuru

Web · Android · iPhone

Freedom report

Two barsScore 5.8

Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

Mukuru is ranked #73 of 82 in money transfer apps on Freedom251, made by Mukuru (The Waverley Business Park, Cape Town, Western Cape 7925). It runs on Android, iOS, Web.

Compared on money transfer apps

Free plan: No
Transfer speed: instant
Exchange-rate model: variable
Mobile platforms: both
Transfer tracking: Yes

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The record

Purpose: Mukuru describes itself as a financial services platform for Africa’s emerging consumers, offering technology solutions and financial products for everyday needs.
Money transfers: Its app lets customers send money to mobile wallets, bank accounts or for cash collection across three continents.
Transfer destinations: The company says customers can send money to over 60 countries across Africa, Europe, Asia and the United States.
Payment and collection network: Mukuru says it has over 320,000 pay-in and payout locations and supports cash collection, bank accounts and mobile wallets.
App availability: The Mukuru app is linked for download through Google Play, the Apple App Store and Huawei AppGallery.
Alternative channels: Depending on the sending country, customers can register and place orders through the app, WhatsApp or USSD.
Fees: The app page says there are no hidden fees or collection fees when recipients collect cash at Mukuru branches and booths.
Business service: MukuruPay is presented for businesses, enterprises, nonprofits and governments to send and receive payments across Africa.
Business features: MukuruPay describes a transactional portal with real-time payment management and reporting, multiple payment methods, and dedicated account-manager support.
Security: Mukuru says its information security management system is certified to ISO/IEC 27001:2022 and is tested through annual internal and external audits.
Privacy: Mukuru says its privacy program is driven by POPIA, GDPR and other applicable data-protection laws.
Customer support: Support options include FAQs, WhatsApp self-service, phone, email, branches and Facebook chat.
Company history: Mukuru says it was founded in 2004 in the United Kingdom.
What it does: Mukuru is a financial services platform offering international money transfers and other services for consumers.

Where it ranks on Freedom251

Best Money Transfer Apps in 2026#73 of 82

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Sources

mukuru.com/about-us/· checked 11 Oct 2026
mukuru.com/download-mukuru-app/· checked 11 Oct 2026
mukuru.com· checked 11 Oct 2026
mukuru.com/services/send-money/· checked 11 Oct 2026
mukuru.com/enterprise/· checked 11 Oct 2026
mukuru.com/legal/information-security-at-mukuru/· checked 11 Oct 2026
mukuru.com/help-support/· checked 11 Oct 2026
mukuru.com/services/mukuru-pay/· checked 12 Oct 2026
mukuru.com/check-rates/· checked 12 Oct 2026