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TrueMoney
by TrueMoney
What TrueMoney is
TrueMoney is a wallet app for paying, transferring money, and accessing financial services. It supports in-store payments in Thailand and abroad, QR transactions, online payments, and transfers by mobile number or a message-bearing TrueMoney envelope. The app also lists bill payments, mobile and game top-ups, online shopping, entertainment purchases, savings, gold purchases, funds, bonds, insurance, and credit products. The maker says payments are accepted at 7 million locations in Thailand and in 50 countries or tourist regions. TrueMoney operates across seven Southeast Asian countries and is provided by Ascend Money Group. Transfers to another TrueMoney account are free; bank-account transfers cost 20 baht. Accounts inactive for more than 180 consecutive days incur a 20 baht monthly maintenance charge. Security features verify account access, detect suspicious or malware apps, and flag or block unusual transactions. Customer Care is available through 24-hour live chat and the 1240 call center. Android, iOS, and an API are listed.
Who it suits
TrueMoney suits people needing payments, transfers, bills, and top-ups in supported Southeast Asian markets. Merchants can use its API for transfer notifications, balance checks, verification, and payment links.
What it does well
- Instant transfers with tracking
- QR, in-store, and online payments
- Free transfers between TrueMoney accounts
- 24-hour live chat support
- Biometric and transaction-risk checks
What to know first
- Bank-account transfers cost 20 baht
- Inactive accounts incur a 20 baht monthly charge
- Exchange rates are variable
Verdict
TrueMoney brings wallet payments, transfers, bills, and additional financial products into one app. Check the transfer fees and inactivity charge before using it regularly.
Facts from TrueMoney's own pages
- Acceptance
- The maker says the service covers 7 million merchant locations in Thailand and 50 countries or tourist regions. · truemoney.com, 11 Oct 2026
- API payment sources
- The merchant page says incoming payments can come from TrueMoney, PromptPay, or banking apps. · truemoney.com, 11 Oct 2026
- Audience and reach
- The About page says TrueMoney serves users through its wallet app and agent network across seven Southeast Asian countries. · truemoney.com, 11 Oct 2026
- Bills and top-ups
- The site lists bill payment, mobile top-ups, online shopping, game top-ups, and purchases through Google Play and the Apple Store. · truemoney.com, 11 Oct 2026
- Biometrics and risk
- The maker says its risk protection combines AI, big data, biometric technology, and transaction history checks. · truemoney.com, 11 Oct 2026
- Company and users
- The site says TrueMoney is provided by Ascend Money Group and had more than 50 million users in 2023. · truemoney.com, 11 Oct 2026
- Company history
- The maker says TrueMoney began operating in 2013 and is provided by Ascend Money Group. · truemoney.com, 11 Oct 2026
- Exchange-rate model
- variable · truemoney.com, 22 Sept 2026
- Fee limits
- The fee schedule lists a 20 baht monthly account maintenance charge for accounts inactive for more than 180 consecutive days. · truemoney.com, 11 Oct 2026
- Fees
- The fee schedule lists free transfers to other TrueMoney accounts and a 20 baht fee for transfers to bank accounts. · truemoney.com, 11 Oct 2026
- Upfront fee display
- Yes · truemoney.com, 22 Sept 2026
- Geographic reach
- The about page says the platform operates across seven Southeast Asian countries: Thailand, Cambodia, Myanmar, Indonesia, the Philippines, Vietnam, and Malaysia. · truemoney.com, 11 Oct 2026
- Headquarters
- 101 True Digital Park, Phoenix Building, 7th–8th Floor, Sukhumvit Road, Bang Chak, Phra Khanong, Bangkok, Thailand · truemoney.com, 28 Sept 2026
- Integrations
- The site lists payment options and services including 7-Eleven, Lazada, TikTok, Netflix, Google Play, Apple Store, and Spotify. · truemoney.com, 11 Oct 2026
- Login protection
- The site says account verification can include facial recognition, which it says helps prevent login even if an attacker knows an OTP or PIN. · truemoney.com, 11 Oct 2026
- Merchant API
- The merchant API page describes real-time transfer notifications, account-balance checks, transfer verification, and payment-link creation. · truemoney.com, 11 Oct 2026
- Merchant coverage
- The site says TrueMoney payments are accepted at 7 million locations in Thailand and in 50 countries or tourist regions worldwide. · truemoney.com, 11 Oct 2026
- Mobile platforms
- both · truemoney.com, 22 Sept 2026
- Other services
- The app also offers bill payments, mobile top-ups, entertainment purchases, savings, investments, insurance, and loans. · truemoney.com, 11 Oct 2026
- Payments
- The app supports in-store payments in Thailand and abroad, QR payments, and online payments. · truemoney.com, 11 Oct 2026
- Product
- TrueMoney is a digital wallet and financial services platform for electronic payments and other financial services. · truemoney.com, 11 Oct 2026
- Scheduled transfers
- Yes · truemoney.com, 22 Sept 2026
- Security
- TrueMoney describes 3X Protection that verifies account access, detects suspicious or malware apps, and flags or blocks unusual transactions. · truemoney.com, 11 Oct 2026
- Services
- The app also lists savings, gold purchases, funds, bonds, insurance, and credit products. · truemoney.com, 11 Oct 2026
Where TrueMoney stands on Freedom251
- Money Transfer Apps#76 of 81