MRI Palace

MRI Palace is web-based property management software built for New Zealand’s regulatory environment, combining trust accounting, compliance oversight and portfolio reporting. It suits agencies managing sizeable portfolios and multiple branches that need owner, tenant and accounting workflows in one platform. The trade-off is a sales-led purchase with custom pricing, so it is less suitable for landlords seeking a self-serve, low-cost package.

Overview

Palace has been developed for property managers and is used by more than 1,200 agencies. Its New Zealand focus is important: Healthy Homes monitoring and reporting, trust-accounting controls and local payment workflows are central rather than peripheral features. The web deployment supports access through a browser, while New Zealand support is offered Monday to Friday, 8:30 AM–5:30 PM NZT, by phone.

Migration assistance reduces the burden of switching systems. MRI says it converts data from a customer’s current platform and performs a test conversion before moving ahead. Onboarding, premium training, interactive sessions and regular free webinars provide a structured path for teams that need more than a software login.

Key features

Accounting and rent controls

Automatic bank-feed matching and bank reconciliation help align transactions with property records. Compliant bulk payments and direct-debit integration address recurring trust-accounting work, which is particularly relevant to agencies paying owners and collecting rent at scale. Rent tools handle scheduled increases and decreases, part-rent changes and rent holidays, covering common tenancy adjustments without treating every change as a manual exception.

Compliance and portfolio oversight

Healthy Homes monitoring and reporting gives managers a way to follow compliance across a portfolio. The BOSS Dashboard breaks performance down by branch, region and property manager, making it more useful for operational supervision than a dashboard limited to individual properties.

Owner, tenant and security tools

An Owner Portal, owner statements and tenant arrears reports support routine communication with both sides of a tenancy. Palace also stores communications, giving teams a central record rather than relying on separate correspondence trails. Multiple levels of user security and Google single sign-on support controlled access for organisations with different roles and teams.

Integrations and add-ons

Listed integrations include 1form, Debitsuccess, Inspection Express, Trade Me and Tapi. MRI also describes Maintenance Plus, Invoice Automate and Secure Sign as add-ons or integrated products, allowing agencies to extend the core system for maintenance, invoicing and signing workflows.

Pricing

Palace uses paid, custom pricing. The product page asks prospective customers to request a tailored demo, and no public plan prices, seat allowances, trial period or renewal terms are provided. This approach may suit agencies that want a configured deployment and migration discussion, but it prevents straightforward budget comparison before contacting sales.

Platforms

Palace is delivered on the web. Automatic bank feeds, browser access and Google single sign-on fit agencies that want a central system without a stated desktop deployment requirement.

Who it's for

Palace is a strong fit for New Zealand property-management agencies that need trust accounting, Healthy Homes oversight, owner statements, arrears reporting and branch-level performance views together. It is also suited to teams planning a managed migration and structured training. Small landlords or operators wanting transparent pricing, a permanent free tier or a lightweight mobile-first tool should look elsewhere.

Pros and cons

Pros

• New Zealand-specific compliance: Healthy Homes monitoring and reporting is built around a requirement central to local property management.
• Integrated trust accounting: Bank matching, reconciliation, bulk payments and direct debit support connect core financial tasks.
• Operational visibility: BOSS Dashboard views by branch, region and manager help leaders compare portfolio performance.
• Migration and training support: Test conversion, onboarding, premium training and webinars reduce implementation risk.
• Extensible workflow: Local integrations and MRI add-ons cover applications, inspections, maintenance, invoicing and signing.

Cons

• No public price: Buyers must engage sales before assessing cost or comparing plan limits.
• Web-only deployment: The stated platform is web, with no separate native mobile application identified.
• Regional fit: Its strongest advantages target New Zealand regulation, so agencies elsewhere may not benefit as much from that specialization.

Alternatives

Brikone is the better starting point for landlords wanting a free tier, free trial and Android, iOS, API and web access; its Landlord plan allows up to three units free forever.

Hutstack Property suits small landlords seeking a free tier for one to ten properties with rent tracking, tenant records, maintenance requests and expense tracking.

Landlord Studio is preferable for owners who want a freemium product with a free Go plan limited to three units, one user and ten documents.

Entrata is another paid property-management platform with Android, API, iOS and web support and a demo-led sales process.

MRI Property Management X is worth considering when API, web and Windows deployment is more important than Palace’s New Zealand focus.

Sage 300 Construction and Real Estate offers a paid subscription across Android, iOS and Windows, with pricing supplied on request.

Propman fits buyers who want licensing that varies by user count, role and access level, with optional hosting.

Rent Manager is an alternative for teams prioritising accounting, work orders, marketing, leasing, online applications and unlimited eSignatures.

For broader comparisons, see the Property Management Accounting Software and Property Accounting Software lists.

Verdict

Choose MRI Palace if you run a New Zealand property-management agency and want compliance, trust accounting, owner and tenant communication and multi-branch reporting in one managed system. Its main reason to choose it is the combination of local regulatory workflows and operational controls; its main reason to look elsewhere is custom, undisclosed pricing and a web-only footprint that may not suit smaller or mobile-first operators.