MoveMembers

Overview

MoveMembers is gym and studio management software for independent fitness businesses that need to coordinate classes, bookings, check-ins and member accounts. It is a strong fit for small operators who can bill in fixed-length instalments; businesses that depend on recurring card charges until cancellation should look elsewhere.

Key features

Class scheduling, online booking, a member portal and self check-in cover the routine cycle from finding a class to arriving at the door. QR, kiosk, mobile and visitor check-in, plus attendance reports, extend its usefulness to studios tracking attendance as well as bookings. Stripe processes online payments, while memberships and payment tracking keep core administration together. Front-desk shop and point-of-sale sales are confined to Max, so smaller operators can manage online payments without getting that in-person sales capability.

Free includes LINE connection and automatic messages. Pro adds templates, group messages, automations and reminders, while WhatsApp and SMS require Max. The progression is sensible for teams whose messaging needs grow, but studios committed to WhatsApp or SMS must budget for the top standard tier. The product supports 10 languages, offers free done-for-you migration, and lets customers export their data, which can reduce friction when switching systems without locking data in.

The billing limitation is consequential: monthly card instalments end after a fixed number of payments. MoveMembers does not support open-ended autopay that continues until a member cancels, making it a poor match for businesses whose standard membership model relies on that arrangement.

Pricing

The free plan costs nothing, billed $0 forever, and covers up to 20 active members. It includes class scheduling, online booking, the member portal, self check-in, LINE connection and automatic messages, memberships and Stripe payments. That is a useful starting point for a new or very small studio, but the 20-member cap leaves little room to grow before a paid plan is necessary.

Pro costs $99 a month, billed monthly, and raises capacity to 200 active members. It adds message templates, group messages, automations, reminders, reports and insights. This is the practical step up for a growing single-location business that needs more structured communications and reporting, though it still lacks Max’s unlimited member capacity and in-person point of sale.

Max costs $199 a month, billed monthly, with unlimited active members. It adds white-labeling, multiple locations, a front-desk shop and point of sale, plus WhatsApp and SMS messaging. It suits larger operations that need those specific capabilities; paying for it is harder to justify if the member count and channel mix fit Pro.

Enterprise has custom pricing for more than 3 locations, multi-brand white-labeling and a written service-level agreement. It is aimed at multi-site operators whose requirements exceed Max. There is no free trial, so the forever-free tier is the route to a no-cost start.

Platforms

MoveMembers is available on Android, iOS and the web, and also offers an API. That range supports teams and members using mobile devices as well as browser-based administration.

Who it's for

MoveMembers names independent gyms, martial arts and combat sports gyms, CrossFit boxes, boutique fitness businesses, yoga and pilates studios, dance studios and climbing studios as its intended customers. Its booking and attendance tools suit class-based operations, while check-in modes and member tracking also fit facilities managing regular visits. The strongest match is an independent operator that wants these workflows together and uses finite payment instalments rather than cancellation-based autopay.

The company says it offers free migration and data export, and that customer messages are answered by someone who wrote the software, often the same day. Its privacy policy says passwords are hashed, connections use HTTPS, and access controls and technical and organisational measures protect data. It also says it does not sell data and keeps optional Google Analytics off until a visitor accepts analytics cookies.

Pros and cons

• Useful free starting point: Free includes core booking, check-in, membership and Stripe payment functions, but is capped at 20 active members.
• Check-in choices are broad: QR, kiosk, mobile and visitor check-in with attendance reports cover more arrival workflows than booking alone.
• Capacity tiers are clear: Pro supports 200 active members and Max removes the member cap, though key tools such as point of sale and WhatsApp/SMS require Max.
• Billing model has a hard mismatch: fixed-length card instalments are supported, but open-ended autopay until cancellation is not.
• No trial period: businesses can start on Free, but cannot test paid-tier features through a free trial.

Alternatives

For a broader comparison of arrival-management tools, start with the Gym Check-In Software list.

RhinoFit Sign-In Kiosk is worth considering if a free plan and trial across Android, iOS and web matter; its Start Up option is for 20 or fewer active users and has eligibility terms.

AdviceFit has a free plan and a Basic plan at $25 a month, but its feature and limit details do not establish a direct advantage for a particular workflow.

Attenditai may suit teams prioritising check-in capacity: its forever-free plan supports up to 50 attendees, unlimited sheets, one extra team member and QR/barcode, public QR link and web kiosk check-in.

BJJChat Attendance System is a simpler alternative for BJJ organisations seeking a free system with no tiers, no per-member fees and unlimited coaches and students.

Organised Gym offers a free plan for up to 25 members and paid plans starting at ₹699 a month; consider it if that free capacity or starting price better suits your budget.

UrbanGym may fit a small web-only operation: its free plan covers one gym location, up to 50 members, two staff accounts and 100 SMS per month, while Pro costs ₹1,499 a month.

Gym Ledger is another freemium option, with a Pro plan at ₹333 a month.

Exercise.com Websites uses custom package pricing; consider it if you prefer to request a quote rather than choose a published monthly tier.

Verdict

MoveMembers is a considered choice for independent gyms and studios that want bookings, check-in, membership administration and member communication in one system, with a free entry tier and a clear route to higher capacity. Choose it if its fixed-length instalment model fits your billing; look elsewhere if you need cancellation-based autopay, or if WhatsApp/SMS and front-desk point of sale do not justify Max’s $199 a month.