MindFi

Overview

MindFi is a workplace mental health platform that connects employees with therapists and coaches alongside self-help resources and wellness programs. It suits employers looking to combine professional care with digital support and aggregate wellbeing reporting. Its broad service mix and round-the-clock support are compelling; the key cost trade-off is that therapy is billed per session on every plan.

Key features

• Therapy and coaching: Employees can access licensed therapists and certified coaches online or in person, with next-day availability stated. MindFi says its network spans more than 60 countries and 70+ languages, which may suit geographically dispersed teams. Sessions start at $35/session, so employers should budget for treatment separately from any platform fee.
• Self-help and wellness: The employee web portal and mobile app include psychometric assessments and self-help resources. Business adds a wellbeing library and live webinars, giving teams more structured content than Basic.
• Employer insights: Employers can monitor utilization and wellbeing trends through analytics. MindFi says these reports are anonymized and aggregate, with no individual data shared—a useful boundary for employers that want program-level visibility without individual reporting.
• Security and support: MindFi states that it is GDPR compliant and ISO 27001:2022 certified, encrypts data in transit with TLS 1.2 and at rest with 256-bit encryption, and runs annual third-party penetration tests. Its platform is hosted on Google Cloud Platform in Singapore. Basic includes 24/7 call, chat and email support; the employee service also describes round-the-clock care support.

Pricing

Basic costs nothing as a platform fee and is aimed at teams of <20. It includes 24/7 access to licensed psychologists and counsellors, web and mobile app access, and 24/7 call, chat and email support. Therapy remains separately billed from $35/session, so “free” covers the platform rather than sessions.

Business costs $30 a month, billed per employee, for teams of 20+ with a minimum of 5 users. It adds a wellbeing library, live webinars and the ability to track mental wellbeing over time. Therapy still starts at $35/session, making the recurring platform charge an additional cost rather than a treatment allowance.

Enterprise has custom pricing for teams of 500+. It includes advanced reporting, wellbeing pulse surveys, SAML SSO and HRIS directory sync, while therapy is billed separately from $35/session. This is the tier for large organizations needing those employer tools and integrations; smaller teams should compare Basic or Business instead.

Platforms

MindFi is available on Android, iOS and the web. Employees can use the mobile app or web portal to access care and resources.

Who it's for

MindFi is best suited to employers that want employee access to professional mental health care alongside self-help and wellness programming, with aggregate reporting for organizational trends. Basic fits teams of <20 that want platform access without a platform fee; Business is for teams of 20+ willing to pay per employee for added programming. It is less suitable where the budget requires therapy sessions to be included in the platform price.

Pros and cons

• Pro: A network of more than 1,500 therapists and coaches across more than 60 countries and 70+ languages supports teams with employees in multiple locations.
• Pro: Online and in-person sessions, stated next-day availability, and round-the-clock support give employees several ways to seek help.
• Pro: Aggregate, anonymized reporting gives employers utilization and wellbeing trends without sharing individual data, according to MindFi.
• Con: Therapy costs extra on every plan, starting at $35/session, so platform pricing does not capture the full cost of care.
• Con: Business has a 5-user minimum and is intended for teams of 20+, limiting its fit for smaller organizations that want its added library and webinars.

Alternatives

Employee Wellbeing Software is a useful starting point for comparing options across the category. Choose ChallengeRunner instead if you want a challenge-focused program with a free Sandbox for up to 10 participants and 7 days, plus tracker syncing and a real-time leaderboard. Stridekick is another challenge-oriented option, with a free plan for public challenges of up to 10 participants and 7 days. Consider Wellhub if a wellness-app offering is a better fit: its Digital plan starts at $ 0.00 /mo and includes 10 wellness apps, but no gyms or studios nearby.

GoJoe, GOQii Corporate Wellness, Healthify Corporate, Peppy and Personify Health are other employer wellness options to compare.

Verdict

Choose MindFi if your organization wants professional therapy and coaching access alongside self-help, wellness programs and aggregate employer reporting. Its combination of care access, round-the-clock support and broad provider reach is the strongest reason to consider it. Look elsewhere if you need session costs included in a platform subscription: MindFi bills therapy separately on every plan.