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MessageWatcher Social Media Compliance
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What MessageWatcher Social Media Compliance is
MessageWatcher Social Media Compliance captures social posts, comments, and other activity for compliance archiving and monitoring. It continuously tracks activity to flag potential compliance risks, then lets teams search, review, and export archived records for audits, investigations, or legal requests. Listed networks include LinkedIn, Facebook, Instagram, X (Twitter), and YouTube; WhatsApp may be available depending on integration. Depending on platform and configuration, records may include replies, direct messages, reactions, shared media, profile activity, timestamps, and metadata. Some integrations may retain edits or deletions when those details are available. Role-based permissions organize access for compliance teams, reviewers, and administrators. The product also offers reports with activity logs, configurable retention, legal hold, and advanced search. MessageWatcher says authentication controls protect access and activity changes are recorded, and that it completed a SOC 2 Type II examination. Archiving capabilities vary by integrations, platform API access, and customer configuration. Plans include per-account services and bundles; X/Twitter is separate. A 30-day trial is available, with no free plan.
Who it suits
It suits organizations that need to archive and review social activity for compliance, from small businesses to regulated industries such as finance, insurance, healthcare, manufacturing, and professional services. Organizations should check that their platforms and desired records are supported by their integrations and configuration.
What it does well
- Continuous capture of social activity
- Search, review, and export archived records
- Configurable retention and legal hold
- Role-based permissions and activity reports
- 30-day trial available
What to know first
- No free plan
- X/Twitter is sold separately from bundles
- Archiving depends on integrations and platform API access
- WhatsApp depends on integration availability
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| LinkedIn Personal | Monthly recurring fee; $0 setup fee · Per account | $10 a month |
| Small Business Bundle | Monthly · 1 website · 1 Facebook · 1 YouTube · 1 Instagram · 1 LinkedIn company · 5 LinkedIn personal · 5 email accounts | $125 a month |
| Social media archiving (per account) | Monthly recurring fee; $0 setup fee · Facebook, Instagram, LinkedIn Company, or YouTube: per account | $30 a month |
| Small Business Compliance Bundle | Monthly · 25 email accounts · 25 personal LinkedIn accounts · 1 website · 1 Facebook · 1 Instagram · 1 YouTube · 1 LinkedIn company | $300 a month |
| Medium Business Compliance Bundle | Monthly · 1,000 email accounts · 500 LinkedIn personal accounts · 1 website · 1 Facebook · 1 Instagram · 1 YouTube · 1 LinkedIn company | $3,000 a month |
| X / Twitter | Monthly recurring fee; $0 setup fee · Per account; separate service, not included in bundles | $50 a month |
As messagewatcher.com lists them, read 2 Oct 2026. The maker's own page has the final word.
Verdict
MessageWatcher combines social archiving, search, reporting, and access controls for compliance workflows. Confirm platform coverage and bundle contents before choosing a plan, particularly for X/Twitter and integrations.
Facts from MessageWatcher Social Media Compliance's own pages
- Archived content
- Depending on platform and configuration, records may include posts, comments, replies, direct messages, reactions, shared media, profile activity, timestamps, and metadata. · messagewatcher.com, 2 Oct 2026
- Edited or deleted content
- Some supported platforms may allow edited or deleted content to be retained when that information is available through the integration. · messagewatcher.com, 2 Oct 2026
- Founded
- 2004 · messagewatcher.com, 28 Sept 2026
- Headquarters
- Denver, Colorado, United States · messagewatcher.com, 28 Sept 2026
- Intended customers
- MessageWatcher says it serves organizations from small businesses to highly regulated industries, including finance, insurance, healthcare, manufacturing, and professional services. · messagewatcher.com, 2 Oct 2026
- Monitoring
- The product tracks posts, comments, and interactions to identify potential compliance risks in real time. · messagewatcher.com, 2 Oct 2026
- Permissions
- Role-based permissions let organizations control access for compliance teams, reviewers, and administrators. · messagewatcher.com, 2 Oct 2026
- Platform limitations
- Available archiving capabilities vary with supported integrations, platform API access, and customer configuration. · messagewatcher.com, 2 Oct 2026
- Pricing limitation
- The pricing page says Twitter/X is excluded from bundles and available as a separate service; Microsoft Teams, Slack, and Salesforce require a quote. · messagewatcher.com, 2 Oct 2026
- Purpose
- MessageWatcher automatically captures social posts, comments, and activity to support compliance archiving and monitoring. · messagewatcher.com, 2 Oct 2026
- Reporting
- It can generate reports with detailed activity logs for compliance reviews and internal oversight. · messagewatcher.com, 2 Oct 2026
- Search and export
- Archived social content can be searched, reviewed, and exported for audits, investigations, or legal requests. · messagewatcher.com, 2 Oct 2026
- Security attestation
- MessageWatcher says it completed a SOC 2 Type II examination by an independent licensed CPA firm. · messagewatcher.com, 2 Oct 2026
- Security controls
- The social archiving page says authentication controls protect access and user activity and changes are recorded. · messagewatcher.com, 2 Oct 2026
- Support
- Support hours are Monday through Friday, 9 a.m. to 6 p.m. Eastern, and typical email response time is within 10 minutes. · messagewatcher.com, 2 Oct 2026
- Supported social networks
- The product page lists LinkedIn, Facebook, Instagram, X (Twitter), and YouTube, while its FAQ also mentions WhatsApp subject to integration availability. · messagewatcher.com, 2 Oct 2026