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Global Relay Archive
What Global Relay Archive is
Global Relay Archive captures enterprise communications and keeps them in an indexed archive for recordkeeping, eDiscovery, surveillance, and reporting. It gathers email, messaging, collaboration, mobile, and voice data directly from enterprise systems rather than relying on employees to submit records. Each communication is maintained as one authoritative record with ongoing integrity checks. Organizations can set retention schedules across jurisdictions, entities, and business units, with support for defensible disposition. Search includes Boolean logic, advanced operators, metadata filters, custodian profiles, archive-wide search, and legal holds. AI surveillance reviews archived communications for risk and presents alerts through dashboards, reports, and an audit trail. Voice transcription can detect languages and translate across 140+ languages. Role-based permissions and separate Compliance, Legal, HR, and IT workspaces support internal access controls. The cloud service runs on Global Relay’s private infrastructure. Data is encrypted in transit and at rest, and Global Relay says storage and processing take place in a Canadian or U.S. data center depending on the organization’s location. Pricing is available on request.
Who it suits
It suits financial firms and other regulated organizations, including asset management, insurance, energy, government, and public companies, that need communications archiving and compliance tools.
What it does well
- Captures multiple communication types directly from enterprise systems
- Supports retention schedules and defensible disposition
- Includes archive search, eDiscovery, and legal holds
- Provides AI surveillance alerts and audit trails
- Offers 24/7 support for audits and migrations
What to know first
- Pricing is on request
- Data center location depends on the organization’s location
- Designed for enterprise-scale recordkeeping
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Global Relay Archive | Contact sales for pricing · Designed for enterprise-scale recordkeeping | On request |
As globalrelay.com lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Global Relay Archive product website.
- Contact Global Relay for pricing and enterprise plan details.
- Access the cloud deployment through the web platform or API.
- Use the Open Connector API to connect data sources.
Verdict
Global Relay Archive brings communication capture, retention, search, and surveillance into one archive for regulated organizations. Its private infrastructure and configurable access controls are relevant considerations for organizations with specific data and compliance needs.
Questions
How much does Global Relay Archive cost?
The pricing model is paid, and pricing is available on request.
Which platforms can I use to access it?
The listed platforms are web and API.
Does it support legal holds and eDiscovery?
Yes. Legal holds and eDiscovery tools are listed, and search includes archive-wide search.
What communications can it capture?
It captures email, messaging, collaboration, mobile, and voice communications directly from enterprise systems.
Where is archived data stored and processed?
Global Relay says customer data is stored and processed in a Canadian or U.S. data center depending on the organization’s location.
Who makes Global Relay Archive?
Global Relay was founded in 1999 and is headquartered in Vancouver, British Columbia, Canada.
Facts from Global Relay Archive's own pages
- Access controls
- Role-based permissions and ring-fenced Compliance, Legal, HR, and IT workspaces support access control and internal privacy controls. · globalrelay.com, 4 Oct 2026
- Audience
- Global Relay describes serving financial firms and other regulated organizations, including asset management, insurance, energy, government, and public companies. · globalrelay.com, 4 Oct 2026
- Capture
- It captures email, messaging, collaboration, mobile, and voice communications directly from enterprise systems without relying on end users. · globalrelay.com, 4 Oct 2026
- Certifications
- Global Relay lists SOC 2 Type II and ISO 27001 among its security certifications and standards. · globalrelay.com, 4 Oct 2026
- eDiscovery
- Search includes Boolean logic, advanced operators, metadata filters, custodian profiles, archive-wide search, and legal holds. · globalrelay.com, 4 Oct 2026
- Founded
- 1999 · globalrelay.com, 28 Sept 2026
- Headquarters
- Vancouver, British Columbia, Canada · globalrelay.com, 28 Sept 2026
- Integrations
- The Open Connector API connects data from any source, including proprietary and in-house communication platforms. · globalrelay.com, 4 Oct 2026
- Preservation
- Each communication is preserved once as a single authoritative record, with continuous integrity checks. · globalrelay.com, 4 Oct 2026
- Private infrastructure
- The archive runs on Global Relay private infrastructure and is designed for regulated data without reliance on shared public cloud environments. · globalrelay.com, 4 Oct 2026
- Purpose
- Global Relay Archive captures enterprise communications, stores them in a normalized archival format, and provides secure, indexed access across their lifecycle. · globalrelay.com, 4 Oct 2026
- Retention
- Retention schedules can be applied across jurisdictions, entities, and business units, with support for defensible disposition. · globalrelay.com, 4 Oct 2026
- Security
- Data is encrypted in transit and at rest, and Global Relay states that customer data is stored and processed in a Canadian or U.S. data center depending on the organization’s location. · globalrelay.com, 4 Oct 2026
- Support
- Global Relay says dedicated professionals are available 24/7 for support including eDiscovery, audits, and data migrations. · globalrelay.com, 4 Oct 2026
- Surveillance
- AI surveillance analyzes archived communications for risk and provides alerts managed through dashboards, reporting, and an audit trail. · globalrelay.com, 4 Oct 2026
- Use cases
- The archive supports recordkeeping, eDiscovery, surveillance, and reporting. · globalrelay.com, 4 Oct 2026
- Voice languages
- Voice transcription includes automatic language detection and translation across 140+ languages. · globalrelay.com, 4 Oct 2026
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