Memory Card File Rescue

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What Memory Card File Rescue is

Memory Card File Rescue is Sony software for attempting to recover files from Sony memory media after accidental damage or deletion. It supports photos including JPEG, Sony ARW, Nikon NEF, Canon CR2 and CR3, and 3D MPO, as well as video formats such as MPEG, MP4, XAVC S, AVCHD, MOV, MXF, and XAVC HS. It can also recover documents, but not game data or content-protected music and movies. Listed media include Sony CFexpress Type A and Type B, XQD and SD cards, Memory Stick, SL-M series external SSDs, and USB flash drives, with exceptions. Sony says the recovery algorithm may improve the chance of restoring files, but it cannot guarantee recovery. Recovered files are saved to a PC and may not play on cameras or other devices. The software cannot repair physical card damage, and files on media formatted by a computer or camera may not be recoverable. It is free, with Windows and macOS installers listed as version 3.4.2.

Who it suits

This tool may suit owners of supported Sony memory media trying to restore photos, videos, or documents. Check the media, operating system, and file-type limits before relying on it.

What it does well

Supports RAW photo formats including Sony ARW.
Recovers a range of listed video formats.
Supports documents as well as photos and video.
Available for Windows and macOS.
Recovered files are stored on a PC.

What to know first

Does not recover game data or protected media.
Cannot recover physical defects or card damage.
Recovery is not guaranteed.
Computer- or camera-formatted media may be unrecoverable.

Limits

Sony does not guarantee that files can be recovered. Files on media formatted by a computer or camera may not be recoverable, and physical defects or damage to the card itself cannot be recovered. Recovered files may not play on cameras or other devices; on the listed macOS versions, Sony SL-M external SSDs are incompatible.

Plans

Plan	Billed and limits	Price
Memory Card File Rescue	Free download for owners of supported Sony memory media · Requires eligible Sony memory-card model plus identification number or download code · recovery is not guaranteed	Free

As support.d-imaging.sony.co.jp lists them, read 15 Oct 2026. The maker's own page has the final word.

Getting started

Open Sony's Memory Card File Rescue support page.
Choose the Windows or macOS installer version 3.4.2 for a listed supported operating system.
Install the software, allowing 35 MB for installation and 1 GB for recovery processing, plus space for recovered files.
Connect supported memory media and use the software to attempt recovery.
Save recovered files to a PC.

Verdict

Memory Card File Rescue covers many photo, video, and document formats on listed Sony media. It cannot guarantee recovery, and it does not address physical damage to a card.

Questions

How much does Memory Card File Rescue cost?

It is free for owners of supported Sony memory media.

Which operating systems are listed?

Windows 11 Home, Pro, and Enterprise are listed, along with macOS 14, 15, and 26. The listed macOS versions are incompatible with Sony SL-M external SSDs.

What files can it recover?

It supports listed photo and video formats as well as documents. It does not support game data or content-protected music and movies.

Which media are listed as supported?

Listed media include Sony CFexpress Type A and Type B, XQD and SD cards, Memory Stick, SL-M series external SSDs, and USB flash drives, subject to exceptions. Other manufacturers' media may not be supported.

Does the software guarantee recovery?

No. Sony says its algorithm increases the chance of restoring files, but recovery is not guaranteed.

Where are recovered files stored?

Recovered files are stored on a PC. Depending on recording conditions, some may not play on cameras or other devices.

Facts from Memory Card File Rescue's own pages

Company headquarters: LinkedIn lists Sony Electronics headquarters in San Diego, United States, and Tokyo, Japan. · linkedin.com, 15 Oct 2026
Company legal name: Sony Electronics' LinkedIn profile identifies the business as a public company founded in 1946. · linkedin.com, 15 Oct 2026
Company size: LinkedIn places Sony Electronics in the 10,001-plus employee size category. · linkedin.com, 15 Oct 2026
Display requirement: The stated minimum display is 800×600 with high color (16-bit) or better. · support.d-imaging.sony.co.jp, 15 Oct 2026
Document recovery: Documents are listed as another recoverable file category. · support.d-imaging.sony.co.jp, 15 Oct 2026
Download gating: The download form asks for the memory-card model and its identification number or download code. · support.d-imaging.sony.co.jp, 15 Oct 2026
Formatted media: Files on a memory medium formatted on a computer or camera may not be recoverable. · support.d-imaging.sony.co.jp, 11 Oct 2026
Formatting limit: Files on media formatted by a computer or camera may be unrecoverable. · support.d-imaging.sony.co.jp, 15 Oct 2026
License installation step: The installation walkthrough includes accepting a license agreement, but it does not identify an open-source license. · sony.co.in, 15 Oct 2026
Limit: failed video files: The same Reddit discussion reports recovered files with plausible names and sizes that still would not open in VLC, Catalyst Browse or DaVinci Resolve when another tool was tried. · reddit.com, 15 Oct 2026
Limit: hard-drive uncertainty: A Reddit user was unsure whether the utility could scan footage copied onto a hard drive because the product is presented as a memory-card tool. · reddit.com, 15 Oct 2026
Limit: protected media: Softpedia notes that encrypted or password-protected movies and music, along with game data, cannot be restored. · softpedia.com, 15 Oct 2026
Limit: recovery reliability: Softpedia cautions that physically corrupted data may remain unrecoverable even when the tool is used on supported media. · softpedia.com, 15 Oct 2026
macOS availability: The download page lists macOS installer version 3.4.2 and macOS 14, 15, and 26 as supported operating systems. · support.d-imaging.sony.co.jp, 11 Oct 2026
macOS installer: The Mac package is MCFileRescue.dmg version 3.4.2 and is 26 MB. · support.d-imaging.sony.co.jp, 15 Oct 2026
macOS limitation: The listed macOS versions are not compatible with Sony External SSD SL-M series. · support.d-imaging.sony.co.jp, 11 Oct 2026
macOS requirements: The current page lists macOS 14, 15 and 26, with SL-M incompatibility and potentially slow Apple-silicon transfer using Sony MRW-G1/G2 readers. · support.d-imaging.sony.co.jp, 15 Oct 2026
Media limits: Sony says operation is verified only with its currently marketed memory media and may not be supported on media from other manufacturers. · support.d-imaging.sony.co.jp, 11 Oct 2026
Other-brand media: Sony verifies current Sony media and warns that operation with other manufacturers' cards or drives may not work. · support.d-imaging.sony.co.jp, 15 Oct 2026
Other files: The software also supports recovery of documents, but not game data or content-protected music and movies. · support.d-imaging.sony.co.jp, 11 Oct 2026
Output location: Recovered files are written to a computer rather than back to the source memory card. · support.d-imaging.sony.co.jp, 15 Oct 2026
Parent company profile: Sony Group's LinkedIn page describes Sony Group Corporation as a creative entertainment and technology company with more than 10,001 employees and headquarters in Tokyo. · linkedin.com, 15 Oct 2026
Photo recovery: The program targets JPEG, Sony ARW, Nikon NEF, Canon CR2/CR3 and MPO 3D photographs. · support.d-imaging.sony.co.jp, 15 Oct 2026
Physical damage: The software cannot recover defects or damage to the memory card itself. · support.d-imaging.sony.co.jp, 11 Oct 2026