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MasterControl Document Control

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What MasterControl Document Control is

MasterControl Document Control is a cloud-based document control product for life sciences organizations and other regulated environments. It automates document approval, distribution, retrieval, revision history, and the handling of obsolete documents. Its centralized document storage is searchable and includes time-stamped audit trails, reporting, and electronic signatures described as compliant with 21 CFR Part 11.

The product supports document control, approval routing and workflows, audit management, corrective actions, nonconformance tracking, and compliance records. It sits within MasterControl’s Quality Excellence system, where document control can connect with training, CAPA, supplier management, and audits. MasterControl says its API Toolkit can connect its components with third-party ERP, CRM, MES, and PDM applications.

Users can access documents across locations, including people who are not MasterControl users. The company also describes access to information and task completion on tablets and smartphones. Its SaaS offerings are cloud-based, and the listed platforms are web, Android, and iOS. Licensing uses named users, with packages and modules tailored to customer needs. Pricing is available by request for the prospective customer’s organization. MasterControl is headquartered in Salt Lake City, Utah, United States.

Who it suits

This product suits life sciences organizations and other regulated teams that need controlled documents alongside approval, audit, and quality processes. It may also fit organizations that need mobile access, document access across locations, or connections to ERP, CRM, MES, and PDM applications.

What it does well

  • Automates approval, distribution, retrieval, and revision history.
  • Includes searchable centralized storage and time-stamped audit trails.
  • Supports electronic signatures described as 21 CFR Part 11 compliant.
  • Connects document control with other quality processes.
  • Users can access information and perform tasks on tablets or smartphones.
  • People who are not MasterControl users can access necessary documents.

What to know first

  • Pricing is available only by request.
  • Packages and modules are tailored to customer needs.
  • End users seeking customer support are directed to their system administrator.

Limits

The listed licensing uses named users, and packages and modules are tailored to customer needs. Pricing is available on request.

Plans

PlanBilled and limitsPrice
MasterControl Quality Excellence / Document ControlNamed-user licensing · packages and modules tailored to customer needsOn request

As mastercontrol.com lists them, read 8 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit the MasterControl Document Control website.
  2. Contact MasterControl representatives to request organization-specific pricing.
  3. Discuss named-user licensing and packages or modules for your organization.
  4. Access the cloud product on web, Android, or iOS after arranging the service.
  5. Contact your system administrator for end-user customer support.

Verdict

Consider MasterControl Document Control if your regulated organization needs document workflows, audit trails, signatures, and related quality process controls in a cloud product. Its connected quality processes and API Toolkit may suit teams seeking links with other quality functions or business applications. Request pricing to assess the named-user licensing and tailored package for your organization.

Questions

How is MasterControl Document Control priced?

It is a paid product with pricing available on request. Named-user licensing and packages or modules are tailored to customer needs.

Which platforms does it support?

The listed platforms are web, Android, and iOS.

Is MasterControl Document Control cloud-based?

Yes. It is listed as cloud deployment, and MasterControl describes its SaaS offerings as cloud-based.

What document control capabilities are included?

Capabilities include document approval, distribution, retrieval, obsolescence handling, revision history, searchable storage, audit trails, reporting, and electronic signatures.

Can it connect with other systems?

MasterControl says its API Toolkit can connect its components with third-party ERP, CRM, MES, and PDM applications.

Who should end users contact for support?

MasterControl directs end users seeking customer support to contact their system administrator.

Facts from MasterControl Document Control's own pages

Audit trail and signatures
It provides searchable centralized document storage, a time-stamped audit trail, reporting, and electronic signatures described as 21 CFR Part 11 compliant. · mastercontrol.com, 8 Oct 2026
Cloud delivery
MasterControl describes its SaaS offerings as cloud-based software. · mastercontrol.com, 8 Oct 2026
Collaboration
Users can access necessary documents across locations, including people who are not MasterControl users. · mastercontrol.com, 8 Oct 2026
Connected quality processes
The document control system is part of a QMS that can connect with training, CAPA, supplier management, and audits. · mastercontrol.com, 8 Oct 2026
Document workflows
The system automates document approval, distribution, retrieval, obsolescence, and revision history tracking. · mastercontrol.com, 8 Oct 2026
Headquarters
Salt Lake City, Utah, United States · mastercontrol.com, 28 Sept 2026
Integrations
MasterControl says its API Toolkit can connect its components with third-party ERP, CRM, MES, and PDM applications. · mastercontrol.com, 8 Oct 2026
Intended users
The product is presented for life sciences and other regulated organizations that need document and quality process control. · mastercontrol.com, 8 Oct 2026
Mobile access
MasterControl says users can access information and perform tasks using tablets or smartphones. · mastercontrol.com, 8 Oct 2026
Pricing limitation
MasterControl asks prospective customers to contact its representatives for pricing tailored to their organization. · mastercontrol.com, 8 Oct 2026
Purpose
Quality Excellence provides document control software for life sciences organizations in regulated environments. · mastercontrol.com, 8 Oct 2026
Security and compliance
MasterControl's AI Trust Center lists ISO 9001, ISO 27001, ISO 27017, ISO 27701, and ISO 42001 among its AI platform standards; this statement concerns its AI platform. · mastercontrol.com, 8 Oct 2026
Support
MasterControl directs end users seeking customer support to contact their system administrator. · mastercontrol.com, 8 Oct 2026

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