Mailtrack

Mailtrack is an email engagement tracker for professionals who use Gmail and want open and delivery signals. Its free tier makes basic monitoring accessible, while campaign and reporting needs point to Mailsuite. An open is only recorded if the recipient’s email client loads the tracking pixel.

Overview

Mailtrack uses check marks to show delivery and opens, with real-time open alerts and a daily activity report on its free plan. Launched in 2013, it became part of Mailsuite in 2024. Its terms position the service for companies and professionals rather than consumers, making it a more natural fit for work correspondence than personal email.

Open tracking is a signal, not confirmation that a recipient read a message: clients that block images can prevent the tracking pixel from loading. That makes Mailtrack less suitable when a decision depends on knowing definitively whether someone saw an email.

Key features

Open and click tracking

All three plans include unlimited tracked emails, but the record you get differs. Free logs only the first open; Mailtrack keeps a seven-day tracking history; Mailsuite provides complete tracking history. Free and Mailtrack each limit link tracking to 10 emails, while Mailsuite allows unlimited link-tracked emails. The lower tiers work for basic engagement signals, but regular click tracking or a fuller record calls for Mailsuite.

Campaigns and reporting

Free and Mailtrack each include 100 campaign emails. Mailsuite raises the allowance to campaigns of up to 60,000 recipients per month and adds scheduling for tracked emails, weekly and monthly activity reports, tracked PDFs, and priority support. Group tracking also identifies which recipients opened a group email. Those additions matter for higher-volume outreach; they are more than most users need for one-to-one email monitoring.

Compatibility and security

Mailtrack is available for Gmail, and a free Outlook add-in provides unlimited open tracking. Mailsuite also includes a Zapier integration. The maker says Mailsuite is GDPR compliant and ISO 27001 certified, receives an annual Google security audit, and encrypts processed data with AES-256. Production data is stored and processed in an AWS virtual private cloud in Ireland.

Pricing

Free suits occasional monitoring if a promotional signature and first-open-only record are acceptable. Mailtrack removes the signature and preserves a week of history, but its link tracking and campaign allowance remain the same as Free; the monthly option costs more than the yearly-billed rate. Mailsuite fits users who need the expanded campaign ceiling, unlimited link tracking, or its added reporting and tracking features. There is no free trial.

Platforms

Mailtrack supports Android, iOS, macOS, Windows, web, and an extension. Its email-client support is Gmail, alongside the free Outlook add-in for open tracking.

Who it's for

Mailtrack is a sensible choice for professionals who want a lightweight way to follow Gmail engagement without paying for full campaign features. Users who need more than a first-open record, click tracking beyond 10 emails, or large campaigns should compare the paid tiers. It is a weaker fit for consumers and anyone who needs open tracking to be conclusive.

Pros and cons

• Pros: Unlimited tracked emails on every plan makes basic open monitoring possible without a tracking-volume cap.
• Pros: Free includes real-time alerts and a daily activity report, while the free Outlook add-in extends open tracking beyond Gmail.
• Pros: Mailsuite combines unlimited link tracking, expanded campaign capacity, group-recipient tracking, and scheduled emails for more involved outreach.
• Cons: Image blocking can stop an open from registering, so tracking cannot confirm readership.
• Cons: Free logs only the first open, and both Free and Mailtrack cap link tracking at 10 emails.
• Cons: Mailtrack’s paid tier still has the 100-campaign-email and 10-link-tracked-email limits, so users needing broader outreach must move to Mailsuite.

Alternatives

Email Tracking Software is a starting point for comparing tools in the category.

• Mailbutler Smart Assistant is worth considering if you want a freemium option with a free trial and support for Linux as well as mobile, desktop, web, and extension platforms.
• Boomerang may suit Gmail users who want Send Later and reminders, with a free tier limited to 10 message credits per month.
• Mixmax is a better fit for users who can work within 20 tracked emails per month on its free plan and want sequences of up to 50 recipients.
• KudosCRM is an option for photography studios seeking a free CRM with up to three users, 1,000 contacts, and one email inbox.
• Right Inbox offers a free tier for solo use, but its Limited plan allows five emails per month and excludes mail merge, sequences, and CRM integration.
• Streak may fit users who want a free plan with 50 mail merge sends per day and a paid Pro plan at $59 a month.
• Yesware is another freemium choice, with its free plan combining basic open and attachment tracking with 10 campaign recipients per month.
• Apollo may suit users seeking a free plan with monthly-granted credits, sequences, and API access rather than a focused email-tracking tool.

Verdict

Choose Mailtrack if you are a professional or company using Gmail and want unlimited tracked emails, visible delivery and open status, and useful alerts without starting with a paid plan. Its main advantage is straightforward engagement monitoring with a free entry point; its main drawback is that pixel tracking can miss opens and lower tiers limit tracking history and link use. Look elsewhere if you need definitive read confirmation or broader campaign and click-tracking capacity without the Mailsuite upgrade.