Freedom251 › AI Knowledge Base Software
Knowlium
What Knowlium is
Knowlium adds in-product assistance to SaaS products, using retrieval-augmented generation over a customer’s knowledge base. Its widget receives explicit page, route, and workflow context rather than inferring context from the DOM. The lightweight JavaScript widget is delivered by CDN, works across frameworks, supports single-page applications, and renders in an iframe. Teams can publish Markdown knowledge through a no-code content portal; updates trigger re-embedding without a redeploy. GitHub repository import can analyze code into structured articles and sync changes back as Markdown files and pull requests. The site describes tenant-isolated vector storage, private LLMs, server-side API key resolution, role-based access controls, audit logs, and SOC 2 compliance. Teams can customize the widget’s interface, colors, and placement using branding, custom CSS, and themes. Starter costs $29 a month, Growth costs $59 a month, and Professional costs $149 a month; Enterprise has a custom monthly price. Knowlium offers a 14-day free trial without requiring a credit card. It serves developers, QA and testers, product owners, content contributors, and end users.
Who it suits
Knowlium suits SaaS teams that want to provide knowledge-base-based help inside their products. Its listed roles include developers, QA and testers, product owners, content contributors, and end users.
What it does well
- Uses page, route, and workflow context.
- Markdown updates trigger re-embedding without redeployment.
- GitHub import can analyze code into structured articles.
- Offers a 14-day trial without a credit card.
What to know first
- No free plan is listed.
- Starter is limited to one product and two domains.
- Enterprise pricing is custom and not listed.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Professional | $149 / month · Up to 5 Products · 5 Domains · 1,000 Knowledge Articles · 10 Team Members · 2 GB Storage · GitHub Import & Auto-Sync · Analytics Dashboard · Whitelabel Docs Portal · 200K AI Requests / mo · 500K AI Tokens / mo · 10K Embeddings / mo · Priority Support | $149 a month |
| Starter | $29 / month · 1 Product · 2 Domains · 100 Knowledge Articles · 3 Team Members · 500 MB Storage · 10K AI Requests / mo · 100K AI Tokens / mo · 500 Embeddings / mo · Standard Support | $29 a month |
| Growth | $59 / month · 2 Products · 3 Domains · 300 Knowledge Articles · 5 Team Members · 1 GB Storage · GitHub Repo Import · 50K AI Requests / mo · 200K AI Tokens / mo · 2K Embeddings / mo · Standard Support | $59 a month |
| Enterprise | Custom / month · Unlimited Products · Unlimited Domains · Unlimited Articles · Unlimited Team Members · Unlimited Storage · GitHub Import & Auto-Sync · Custom Integrations · SLA Guarantee · Unlimited AI Requests, Tokens, and Embeddings · Dedicated Support | On request |
As knowlium.io lists them, read 8 Oct 2026. The maker's own page has the final word.
Verdict
Knowlium combines an embeddable assistance widget with tools for publishing and syncing product knowledge. Compare plan limits and support levels, and note that Enterprise pricing is custom.
Facts from Knowlium's own pages
- Branding
- The widget UI, colors, and positioning can be customized with branding, custom CSS, and themes. · knowlium.io, 8 Oct 2026
- Compliance
- Knowlium describes itself as SOC 2 compliant. · knowlium.io, 8 Oct 2026
- Context awareness
- The widget uses explicit page, route, and workflow context rather than inferring context from the DOM. · knowlium.io, 8 Oct 2026
- GitHub integration
- Knowlium can import knowledge from a GitHub repository, analyze code to generate structured articles, and sync changes back as markdown files and pull requests. · knowlium.io, 8 Oct 2026
- Intended users
- The site identifies developers, QA and testers, product owners, content contributors, and end users as roles Knowlium serves. · knowlium.io, 8 Oct 2026
- Knowledge authoring
- Internal teams can publish knowledge using Markdown in a no-code content portal, and updates trigger re-embedding without a redeploy. · knowlium.io, 8 Oct 2026
- Product
- Knowlium integrates into SaaS products to provide in-product assistance powered by retrieval-augmented generation over the customer’s knowledge base. · knowlium.io, 8 Oct 2026
- Security
- The site describes tenant-isolated vector storage, private LLMs, server-side API key resolution, role-based access control, and audit logs. · knowlium.io, 8 Oct 2026
- Support
- The plans list standard support for Starter and Growth, priority support for Professional, and dedicated support for Enterprise. · knowlium.io, 8 Oct 2026
- Trial
- Knowlium advertises a 14-day free trial and says no credit card is required. · knowlium.io, 8 Oct 2026
- Widget
- Knowlium provides a lightweight JavaScript widget delivered via CDN that is framework-agnostic, SPA-aware, and rendered in an iframe. · knowlium.io, 8 Oct 2026
Where Knowlium stands on Freedom251
- AI Knowledge Base Software#28 of 36