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Knoa Task Mining
What Knoa Task Mining is
Knoa Task Mining records detailed interactions with application interfaces to show how business processes are carried out. Organizations can use it for process improvement, compliance monitoring, automation planning, and digital transformation, including SAP S/4HANA migrations. Knoa says its patented object-sensing technology detects tasks without screen scraping or optical character recognition.
Out-of-the-box monitoring covers SAP S/4HANA, Fiori and SAPUI5, SuccessFactors, Sales and Service Cloud, SAP GUI, and SAP Business Client. Knoa also says it can monitor other enterprise and productivity applications, including standard and custom applications. Integrated with SAP Signavio process mining, it adds task-level data to process metrics. Aggregated data supports executive insights and problem solving, with reports for training, user support, IT support, and change management.
Knoa describes its platform as cloud-based, with on-premise and hosted versions also available. It says the software captures application usage rather than the content being processed, and does not collect passwords, credit card numbers, business-record content, or keystrokes. Pricing is on request, and the SAP UEM by Knoa plan is licensed by the number of named SAP users monitored.
Who it suits
Knoa Task Mining suits organizations seeking detailed visibility into how employees use business applications, including SAP environments. It is aimed at teams working on process improvement, compliance monitoring, automation planning, digital transformation, or SAP S/4HANA migrations.
What it does well
- Monitors a range of SAP interfaces out of the box.
- Can monitor enterprise and productivity applications beyond SAP.
- Adds task-level data to SAP Signavio process mining.
- Provides reports for training, user support, IT support, and change management.
- Offers cloud, on-premise, and hosted versions.
What to know first
- Pricing is available on request.
- Additional SAP applications may require custom development using the Knoa SDK.
- The desktop client requires Windows 10 or 11.
Limits
The SAP UEM by Knoa plan is licensed by the number of named SAP users monitored. Other SAP applications beyond the listed interfaces may require custom development using the Knoa SDK.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| SAP UEM by Knoa | Pricing not published; licensed by number of named SAP users monitored. · Number of named SAP users monitored · no production versus non-production environment restriction · standalone product | On request |
As knoa.com lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Knoa Task Mining website.
- Request pricing and product information from Knoa.
- For SAP customers, request installation packages and licenses from Knoa.
- Use the Windows 10 or 11 desktop client with Google Chrome or Microsoft Edge.
- For other SAP applications, arrange custom development using the Knoa SDK if needed.
Verdict
Choose Knoa Task Mining if your organization needs detailed application usage data to understand and improve business processes, particularly in SAP environments. Organizations seeking a published price should expect to request pricing, and support for other SAP applications may involve custom development.
Questions
How is Knoa Task Mining priced?
Pricing is on request. SAP UEM by Knoa is licensed according to the number of named SAP users monitored.
Which SAP applications does it monitor out of the box?
Coverage includes SAP S/4HANA, Fiori and SAPUI5, SuccessFactors, Sales and Service Cloud, SAP GUI, and SAP Business Client.
Can it monitor applications beyond SAP?
Knoa says it can monitor enterprise and productivity applications beyond SAP, including standard and custom applications.
What deployment options are available?
Knoa describes the platform as cloud-based and says it is also available in on-premise and hosted versions.
What client environment is supported?
The FAQ lists a desktop client for Windows 10 or 11 in 32-bit or 64-bit, with Google Chrome or Microsoft Edge.
How does Knoa describe its data collection?
Knoa says it captures application usage rather than processed content, and does not collect passwords, credit card numbers, business-record content, or keystrokes.
Facts from Knoa Task Mining's own pages
- Analytics
- The product aggregates collected data for executive insights and detailed problem solving, with reports for training, user support, IT support, and change management. · knoa.com, 4 Oct 2026
- Company location
- Knoa describes itself as headquartered in New York City. · knoa.com, 4 Oct 2026
- Compliance
- Knoa states that its solution enables GDPR compliance and undergoes SAP Premium Qualification for security and data privacy requirements. · knoa.com, 4 Oct 2026
- Custom SAP support
- Other SAP applications beyond the listed supported interfaces can be supported through custom development using the Knoa SDK. · knoa.com, 4 Oct 2026
- Deployment
- Knoa describes its platform as cloud-based and says the solution is also available in on-premise and hosted versions. · knoa.com, 4 Oct 2026
- Integration
- Integrated with SAP Signavio process mining, Knoa adds granular task-level data to process-centric metrics for end-to-end process execution visibility. · knoa.com, 4 Oct 2026
- Other applications
- Knoa says it can monitor enterprise and productivity applications beyond SAP, including standard and custom applications. · knoa.com, 4 Oct 2026
- Privacy
- Knoa says it captures application usage rather than the content users process and does not collect passwords, credit card numbers, business-record content, or keystrokes. · knoa.com, 4 Oct 2026
- Purpose
- Knoa Task Mining logs detailed user interactions with application interfaces to reveal how business processes are actually executed. · knoa.com, 4 Oct 2026
- SAP coverage
- Out-of-the-box monitoring includes SAP S/4HANA, Fiori and SAPUI5, SuccessFactors, Sales and Service Cloud, SAP GUI, and SAP Business Client. · knoa.com, 4 Oct 2026
- Security
- Knoa says cloud customer data is stored in logically isolated single-tenant databases on IBM Cloud, and data is encrypted in transit using HTTPS with SHA-256; TLS 1.2 is also supported. · knoa.com, 4 Oct 2026
- Support
- SAP customers request installation packages and licenses from Knoa and raise support issues through the SAP Support Portal; non-SAP customers are directed to Knoa support by email. · knoa.com, 4 Oct 2026
- Supported client
- The FAQ lists a desktop Knoa client for Windows 10 or 11 in 32-bit or 64-bit, and Google Chrome or Microsoft Edge. · knoa.com, 4 Oct 2026
- Task detection
- Knoa says its patented object-sensing technology does not rely on screen scraping or optical character recognition. · knoa.com, 4 Oct 2026
- Use cases
- The product is positioned for process improvement, compliance monitoring, automation planning, and digital transformation, including SAP S/4HANA migrations. · knoa.com, 4 Oct 2026
Where Knoa Task Mining stands on Freedom251
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