Kea AI
What Kea AI is
Kea AI is web-based speech recognition software for restaurants that automates telephone order intake. It connects to a restaurant’s point-of-sale system, takes customer orders, and sends them to the kitchen display system. Guests can also order, ask questions, or pay by text. Kea says its AI checks orders against the menu and handles updates to items, modifiers, and FAQs. The Voice AI plan costs $450 a month, billed monthly, and includes unlimited calls, unlimited orders, and Text AI; multi-unit pricing is available. Direct POS connections listed include Toast, Square, Clover, and Olo. Kea Pay uses Stripe for pickup and delivery payments and supports Apple Pay and Google Pay. Call reporting provides real-time information about calls, revenue, and customer questions. The service supports unlimited concurrent calls and throttles orders when kitchen tickets are backed up. Setup includes entering location details, connecting a POS menu, and forwarding calls to a dedicated Kea number. Kea serves individual restaurants and large chains, with bulk-edit setup for 50 or more locations.
Who it suits
Kea AI is aimed at restaurant operators, from individual restaurants to large chains, that want automated phone and text ordering. Its multi-location setup may suit operators managing many sites.
What it does well
- Takes phone orders and routes them to the kitchen display system.
- Includes text ordering, questions, and payment.
- Supports unlimited concurrent calls.
- Lists direct connections to four POS systems.
- Call reporting covers calls, revenue, and customer questions.
What to know first
- Voice AI costs $450 a month, billed monthly.
- Pricing is on request beyond the listed Voice AI plan.
- Call recordings are kept for 30 days unless longer legal retention is needed.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Voice AI | monthly · Unlimited calls · unlimited orders · Text AI · Multi-unit pricing available | $450 a month |
As kea.ai lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Open kea.ai in a web browser.
- Add your restaurant location details.
- Connect the POS menu.
- Forward calls to a dedicated Kea number.
- Choose the Voice AI plan at $450 a month, billed monthly.
Verdict
Kea AI combines phone and text ordering with POS connections and call reporting. Operators should weigh the monthly plan cost and the stated recording-retention policy.
Questions
How much does Kea AI cost?
The Voice AI plan costs $450 a month, billed monthly. Multi-unit pricing is available.
What does the Voice AI plan include?
It includes unlimited calls, unlimited orders, and Text AI.
Which platforms does Kea AI support?
Kea lists web as its platform.
Which POS systems connect directly?
Kea’s guide lists Toast, Square, Clover, and Olo.
How does Kea Pay handle payments?
It uses Stripe for pickup and delivery payments and supports Apple Pay and Google Pay.
How long are call recordings kept?
Kea says recordings are kept for 30 days, then destroyed unless longer retention is needed for legal purposes.
Facts from Kea AI's own pages
- Call capacity
- The homepage says Kea supports unlimited concurrent calls and throttles orders when tickets are backed up. · kea.ai, 4 Oct 2026
- Integrations
- Kea’s POS connection guide lists direct connections for Toast, Square, Clover, and Olo. · support.kea.ai, 4 Oct 2026
- Intended customers
- Kea describes its product as built for restaurant operators, including individual restaurants and large chains. · kea.ai, 4 Oct 2026
- Menu handling
- Kea describes its AI as checking orders against the menu and handling item, modifier, and FAQ updates. · kea.ai, 4 Oct 2026
- Multi-location
- Kea says its bulk-edit setup can handle 50 or more locations. · kea.ai, 4 Oct 2026
- Payments
- Kea Pay uses Stripe to process pickup and delivery payments and supports Apple Pay and Google Pay. · support.kea.ai, 4 Oct 2026
- Purpose
- Kea Cloud, Inc. offers AI-powered speech recognition software for restaurants to automate telephone order intake. · kea.ai, 4 Oct 2026
- Reporting
- Kea says its call reporting provides real-time information about calls, revenue, and customer questions. · kea.ai, 4 Oct 2026
- Security
- Kea says it uses reasonable safeguards for personal information and does not guarantee absolute security. · kea.ai, 4 Oct 2026
- Setup
- Kea’s homepage describes onboarding steps that include adding location details, connecting a POS menu, and forwarding calls to a dedicated Kea number. · kea.ai, 4 Oct 2026
- Support
- Kea’s homepage provides a phone number for customers to text the company. · kea.ai, 4 Oct 2026
- Text AI
- Kea says guests can use text to order, ask questions, or pay. · kea.ai, 4 Oct 2026
- Voice data
- Kea says call recordings are kept for 30 days and then destroyed unless longer retention is needed for legal purposes. · kea.ai, 4 Oct 2026
- Voice ordering
- Kea connects to a restaurant’s POS to take customer orders and send them to the kitchen KDS. · kea.ai, 4 Oct 2026
Where Kea AI stands on Freedom251
- AI Voice Agents#22 of 32