iPlum is a centralized business communications platform for mobile workforces, combining voice, secure texting, and fax. Users can call over mobile networks or Wi‑Fi/data while showing an iPlum business number. Shared lines let several team members handle calls, texts, contacts, and voicemail through one number, while administrators manage users, permissions, and security controls. The phone system includes an auto attendant and virtual extensions with custom routing. Messaging options include SMS, MMS, secure texting, automatic replies, scheduled texts, templates, text-to-email, and archiving, depending on plan. Professional phone plans include HIPAA compliance and a Business Associate Agreement; Enterprise adds call recording and 10-year call and text archiving. iPlum runs on Android, iOS, and the web, and offers REST APIs for usage logs. There is no free plan. Annual billing starts at 8.99 USD per month per user for Standard.
Who it is for
iPlum suits individual professionals, healthcare practices, legal offices, financial organizations, customer service teams, and growing businesses needing separate business communications. It also fits teams requiring shared lines, routing, or compliance features.
What is good
- Supports voice, secure text, and fax
- Shared lines support multiple team members
- Auto attendant and custom routing included
- Professional plan lists HIPAA compliance
- Available on Android, iOS, and web
What to know first
- No free plan is listed
- Unlimited plans cap usage at 2,500 credits
- TCR registration charge applies to US texting
- Some messaging features depend on plan
Verdict
iPlum combines business numbers, team routing, messaging, and fax in one platform. Plan differences determine access to web calling, compliance, recording, archiving, and other communication tools.
iPlum plans and pricing
All plansCompared on business phone systems
- Free plan
- No
- Paid from
- $8.99/user/mo
- Business numbers
- multiple
- Auto attendant
- Yes
- Call routing
- custom
- Voicemail transcription
- Yes
