Freedom251 › Business Phone Systems
iPlum
by iPlum
What iPlum is
iPlum is a centralized business communications platform for mobile workforces, combining voice, secure texting, and fax. Users can call over mobile networks or Wi‑Fi/data while showing an iPlum business number. Shared lines let several team members handle calls, texts, contacts, and voicemail through one number, while administrators manage users, permissions, and security controls. The phone system includes an auto attendant and virtual extensions with custom routing. Messaging options include SMS, MMS, secure texting, automatic replies, scheduled texts, templates, text-to-email, and archiving, depending on plan. Professional phone plans include HIPAA compliance and a Business Associate Agreement; Enterprise adds call recording and 10-year call and text archiving. iPlum runs on Android, iOS, and the web, and offers REST APIs for usage logs. There is no free plan. Annual billing starts at $8.99 a month per user for Standard.
Who it suits
iPlum suits individual professionals, healthcare practices, legal offices, financial organizations, customer service teams, and growing businesses needing separate business communications. It also fits teams requiring shared lines, routing, or compliance features.
What it does well
- Supports voice, secure text, and fax
- Shared lines support multiple team members
- Auto attendant and custom routing included
- Professional plan lists HIPAA compliance
- Available on Android, iOS, and web
What to know first
- No free plan is listed
- Unlimited plans cap usage at 2,500 credits
- TCR registration charge applies to US texting
- Some messaging features depend on plan
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Standard | Bill Annually · US or Canada number · US and Canada calling and texting · Phone tree · Voicemail · iOS and Android app | $8.99 a month |
| Professional | Bill Annually · Web calling and texting · Voicemail transcription · Secure encrypted texting · HIPAA compliance · Business Associate Agreement | $14.99 a month |
| Enterprise | Bill Annually · 10 years recording and texting archiving | $25.99 a month |
| Fax Standard | Bill Monthly · US or Canada local number · Send and receive fax · Email alerts · Custom coversheet | $11.99 a month |
| Fax Professional | Bill Annually · HIPAA compliance and BAA · Fax backup · Sent fax viewing · 1-year security and archive | $12.99 a year |
| Phone Standard | Bill Monthly · Per user · US or Canada number · Calling and texting in US & Canada · TCR registration required for outgoing US texts | $13.99 a month |
| Phone Professional | Bill Annually · Per user · Web calling and texting · HIPAA compliance and BAA · 1-year text archiving | $14.99 a year |
| Fax Professional | Bill Monthly · HIPAA compliance and BAA · Fax backup · Sent fax viewing · 1-year security and archive | $15.99 a month |
The first 8 of 13 plans, as iplum.com lists them, read 21 Sept 2026. The maker's own page has the final word. Every plan
Verdict
iPlum combines business numbers, team routing, messaging, and fax in one platform. Plan differences determine access to web calling, compliance, recording, archiving, and other communication tools.
Facts from iPlum's own pages
- Auto attendant
- Yes · iplum.com, 21 Sept 2026
- Business numbers
- multiple · iplum.com, 21 Sept 2026
- Calling
- Users can place calls over their mobile voice network or Wi-Fi/data while displaying their iPlum business number as caller ID. · iplum.com, 11 Oct 2026
- Call routing
- custom · iplum.com, 21 Sept 2026
- Company background
- iPlum says it is based in Silicon Valley, California, and was founded to give professionals a separate business line without exposing their personal phone numbers. · iplum.com, 11 Oct 2026
- Compliance
- The Professional phone plan includes HIPAA compliance and a Business Associate Agreement, while Enterprise adds call recording and 10-year call and text archiving. · iplum.com, 11 Oct 2026
- Developer API
- iPlum offers REST APIs to download call and message usage logs to an external server; the pricing page lists REST API access for $2/month. · iplum.com, 11 Oct 2026
- Extra charges
- The pricing page lists a one-time $20 TCR registration charge per business for US texting and a $5/month toll-free number option; international credits cost $20 for 2,000 credits. · iplum.com, 11 Oct 2026
- Free plan
- No · iplum.com, 21 Sept 2026
- Headquarters
- Silicon Valley, California, USA · iplum.com, 28 Sept 2026
- Integrations
- The pricing page lists Google Contacts and Outlook integrations for Professional phone and fax plans. · iplum.com, 11 Oct 2026
- Intended users
- iPlum describes its service for individual professionals, healthcare practices, legal offices, financial organizations, customer service teams, and growing businesses. · iplum.com, 11 Oct 2026
- Messaging features
- Features include SMS and MMS, secure texting, automatic replies, scheduled texts, templates, text-to-email, and text archiving, depending on plan. · iplum.com, 11 Oct 2026
- Phone system
- The service offers an auto attendant and virtual extensions that route incoming calls to users, departments, external numbers, or other destinations. · iplum.com, 11 Oct 2026
- Security controls
- Administrators can configure two-factor authentication, password requirements and expiration, app passcode protection, and user access controls. · iplum.com, 11 Oct 2026
- Paid from
- 8.99 · iplum.com, 21 Sept 2026
- Support
- Standard plans list email support; Professional and Enterprise plans list email and live Zoom call support. · iplum.com, 11 Oct 2026
- Team tools
- Administrators can manage users and permissions, and shared lines let multiple team members use one business number for calls, texts, contacts, and voicemail. · iplum.com, 11 Oct 2026
- Usage limits
- The fair usage policy says unlimited plans include up to 2,500 usage credits per billing cycle across inbound and outbound calls and texts, and the same limit applies to fax lines. · iplum.com, 11 Oct 2026
- Voicemail transcription
- Yes · iplum.com, 21 Sept 2026
- What it does
- iPlum provides business voice, secure text, and fax communications for mobile workforces through a centralized platform. · iplum.com, 11 Oct 2026
Where iPlum stands on Freedom251
- Business Phone Systems#116 of 167