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FluentStream
by FluentStream
What FluentStream is
FluentStream is a cloud-hosted business phone and unified communications service for small and midsize businesses. Packages include unlimited domestic VoIP calling in the United States and Canada, direct numbers, multiple business numbers, and access through mobile apps, a browser WebPhone, and an administrator portal. Call handling includes auto attendants with voice recognition, advanced routing, queues, forwarding, and holiday schedules. Voicemail can be sent to email with transcription. Business texting supports SMS, bulk, drip, and scheduled messages. Contact-center tools include automatic call distribution, callbacks, monitoring, analytics, call intelligence, and workflow notifications. Integrations include Salesforce, HubSpot, more than 99 other CRM tools, and Microsoft Teams. FluentStream Video adds HD meetings, screen sharing, whiteboarding, polling, chat, AI summaries, webinars, and calendar integration. eFax works from any device without fax hardware. Pricing is on request.
Who it suits
It suits small and midsize businesses needing business calling, texting, contact-center tools, video meetings, CRM connections, or digital fax. Listed use cases include offices, healthcare, sales, field teams, and professional services.
What it does well
- Unlimited U.S. and Canada VoIP calling
- Voice-recognition auto attendant
- Voicemail transcription to email
- Business SMS and campaign messaging
- CRM and Microsoft Teams integrations
What to know first
- Pricing is available only by quote
- Some features vary by package
- Administrator mobile app is listed for iOS
- Service plans use contract lengths
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Customer Outreach | Unlimited domestic VoIP calling · Business SMS and campaign tools · Texting usage bundle · Mobile, WebPhone and Admin Portal access | On request |
| Professional Services | Unlimited domestic VoIP calling · Business SMS and campaign tools · Call recording · Mobile, WebPhone and Admin Portal access | On request |
| Business Essentials | Unlimited domestic VoIP calling · Mobile, WebPhone and Admin Portal access · Desk phone access · Voicemail transcription · Call recording · eFax | On request |
| Field Team | Unlimited domestic VoIP calling · Mobile and hybrid team features · Business SMS and campaign tools · Mobile, WebPhone and Admin Portal access | On request |
As fluentstream.com lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
FluentStream combines business telephony with texting, contact-center functions, video, CRM integrations, and eFax. Its packages target different team needs, while exact pricing must be obtained from the company.
Facts from FluentStream's own pages
- Auto attendant
- Yes · fluentstream.com, 22 Sept 2026
- Business numbers
- multiple · fluentstream.com, 22 Sept 2026
- Business texting
- Users can send and receive SMS from their business number, including campaign-style bulk, drip, and scheduled texting. · fluentstream.com, 12 Oct 2026
- Call handling
- Features include auto attendants with voice recognition, intelligent call routing, call queues, call forwarding, and holiday scheduling. · fluentstream.com, 12 Oct 2026
- Calling
- Its packages include unlimited domestic VoIP calling in the U.S. and Canada. · fluentstream.com, 12 Oct 2026
- Call routing
- advanced · fluentstream.com, 22 Sept 2026
- Contact center
- Contact center tools include automatic call distribution, queue callbacks, live call monitoring, analytics, call intelligence, and workflow notifications. · fluentstream.com, 12 Oct 2026
- Desktop and mobile apps
- Yes · fluentstream.com, 22 Sept 2026
- Fax
- Its eFax service lets users send and receive faxes digitally from any device, using existing business phone numbers and without fax hardware. · fluentstream.com, 12 Oct 2026
- Founded
- 2010 · fluentstream.com, 28 Sept 2026
- Headquarters
- Denver, Colorado, United States · fluentstream.com, 28 Sept 2026
- Integrations
- The CRM integration supports Salesforce, HubSpot, and 99+ other CRM tools, and the product also lists Microsoft Teams integration. · fluentstream.com, 12 Oct 2026
- Intended customers
- The company describes its mission as serving small and midsize businesses and lists use cases including small offices, healthcare, sales, field teams, and professional services. · fluentstream.com, 12 Oct 2026
- Mobile apps
- The user app is available for iOS and Android, while the administrator app is available for iOS. · fluentstream.com, 12 Oct 2026
- Pricing
- The package page directs prospective customers to request a quote and says service plans are available with multiple contract lengths. · fluentstream.com, 12 Oct 2026
- Product
- FluentStream offers cloud-hosted business phone and unified communications services for small and midsize businesses. · fluentstream.com, 12 Oct 2026
- Reliability
- The company states that it guarantees 99.99% service uptime and around-the-clock system monitoring. · fluentstream.com, 12 Oct 2026
- Support
- FluentStream advertises 24/7 US-based support, dedicated onboarding, live chat, and ticket replies within one hour. · fluentstream.com, 12 Oct 2026
- Video meetings
- FluentStream Video includes HD audio and video, screen sharing, whiteboarding, polling, live chat, AI meeting summaries, webinars, and Google and Outlook calendar integration. · fluentstream.com, 12 Oct 2026
- Voicemail transcription
- Yes · fluentstream.com, 22 Sept 2026
- Web phone
- The company says customers can use a browser-based Webphone to communicate while away from the office. · fluentstream.com, 12 Oct 2026
Where FluentStream stands on Freedom251
- Business Phone Systems#115 of 167