Infrascale Backup and Disaster Recovery

Infrascale Backup and Disaster Recovery (IBDR) is a hybrid platform for protecting servers, virtual machines, files and folders, then bringing systems back locally or in the cloud. It suits IT administrators and managed service providers that need orchestrated failover and failback across VMware, Hyper-V, Linux and Windows environments. Its broad recovery tooling is compelling, but custom pricing and geography-dependent appliance or cloud availability make it a considered purchase rather than an automatic choice.

Overview

IBDR combines backup, off-site replication and disaster recovery in one deployment. It captures files, folders and full system images, sends replicated data to Infrascale Cloud, and retains unlimited restore points. Recovery can happen on an appliance at the customer site or by starting workloads in the cloud, with on-demand failover that does not require advance declaration.

The workload range covers physical servers, virtual machines, Windows, Linux, VMware, Hyper-V, SQL Server and Exchange Server. Hypervisor support includes VMware vSphere ESXi, Microsoft Hyper-V and KVM, giving mixed infrastructure a single recovery approach. Hardware appliances and cloud services may have limited availability by geography, an important qualification for international or distributed operations.

Key features

Recovery and orchestration

Failover and failback orchestration, test failover and recovery runbooks are all included. Cloud recovery runbooks use drag-and-drop ordering, grouping and startup intervals for virtual machines, which helps teams bring multi-tier applications online in the right sequence instead of starting servers manually. Unlimited disaster-recovery and failover testing without testing fees supports regular exercises rather than one-off validation.

Protection and management

Backups are deduplicated, compressed and encrypted. Cloud replication uses AES 256-bit encryption, with data encrypted at rest, while immutable backup storage adds protection against alteration. Instant VM recovery can shorten the path from an incident to a usable service. The Infrascale Dashboard centralizes deployment, backup schedules and settings, and recovery-network configuration, reducing the need to manage each protected system separately.

Infrascale says its ISO/IEC 27001:2022 cloud-services certification includes Backup & Disaster Recovery. Support spans a knowledge base, documentation, ticketing, secure chat, email and phone, with business-hours coverage Monday through Friday, 8am–8pm EST. That schedule is useful for planned administration but may not match organizations needing round-the-clock staffed assistance.

Pricing

IBDR has no free plan and uses custom pricing. The IBDR plan is billed through aggregated component subscriptions in 1 TB storage increments at a consistent monthly price; compute capacity is sized for the number of servers booted concurrently. Contact sales for a quote. The storage increments suit organizations that can forecast capacity, while concurrent-server sizing means a larger recovery event can affect the required configuration and cost. Hardware or cloud availability can vary by geography.

Platforms

IBDR supports Linux and Windows alongside VMware, Hyper-V and KVM workloads. It is offered through web management, self-hosted deployment and hardware-or-cloud recovery options, making it appropriate for infrastructure that cannot be moved entirely to a public cloud.

Who it's for

IBDR is aimed at MSPs and IT administrators responsible for recovering from server crashes, ransomware and natural disasters. It is a strong fit when one service must protect physical and virtual systems, coordinate application startup, and provide both local and cloud recovery. Organizations seeking a simple, low-cost backup utility, a published price, or guaranteed geographic availability should look elsewhere.

Pros and cons

• Pro: Local appliance recovery and cloud spin-up provide two recovery paths, useful when a site is unavailable but rapid restoration is still required.
• Pro: Unlimited restore points and unlimited, fee-free failover testing support frequent recovery validation.
• Pro: Runbooks, failover and failback orchestration, and instant VM recovery address complex multi-server incidents.
• Pro: Immutable storage, AES 256-bit replication encryption and encryption at rest strengthen ransomware and data-protection posture.
• Con: Pricing is quote-only and tied to 1 TB increments plus concurrent compute sizing, so budgeting requires a sales process.
• Con: Appliance or cloud availability depends on geography, which can complicate rollout in some regions.
• Con: Published support hours are business hours on weekdays, not continuous coverage.

Alternatives

For a wider category comparison, see Cloud Disaster Recovery Software, Disaster Recovery Software, Virtual Machine Backup Software and Cloud Backup Services.

Choose Veeam Kasten Disaster Recovery if a free tier for up to five nodes, sandbox or cloud deployment, and a free trial are priorities. Veeam Recovery Orchestrator offers free demonstration and evaluation licenses, but those licenses are not for commercial resale or use.

Veeam Agent for Mac fits Mac-only users who need a free edition, accepting one backup job and no direct object-storage backup. Quorum onQ is another appliance-based option with customer-specific sizing and quote-based pricing.

Acronis Cyber Disaster Recovery Cloud suits buyers wanting a paid service with a free trial and pay-as-you-go DR cloud storage and compute. Dell APEX AIOps Incident Management is a quote-based web and API subscription rather than a direct like-for-like recovery platform. JetStream DR is worth considering for VM-level recovery SLAs and an on-demand monthly subscription, with storage and cloud infrastructure potentially separate.

Verdict

Choose IBDR if you manage mixed physical and virtual infrastructure and need tested, orchestrated recovery to either an appliance or the cloud. Its unlimited testing, runbooks and failback capabilities are the main reasons to select it. Look elsewhere if you require transparent pricing, guaranteed regional availability or support coverage beyond weekday business hours.