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Axcient x360Recover
What Axcient x360Recover is
Axcient x360Recover provides backup, business continuity, and disaster recovery for managed service providers and their clients. It supports computer and server image backups across Windows, VMware, Linux, macOS, public cloud, and IaaS environments. Deployment options include Direct-to-Cloud and appliance-based setups using Axcient cloud, private cloud, public cloud, or hybrid infrastructure. Both options target a 15-minute recovery point objective and a recovery time under one hour.
Chain-free retention supports periods of 3, 5, 7, or 10 years without reseeding or consolidation. AutoVerify virtualizes backed-up data to provide proof of regular backup checks. AirGap separates deletion requests from the mechanics of deletion to help prevent malicious or accidental removal. Virtual Office can temporarily run one or more systems in Axcient Cloud if production infrastructure is affected. Optional Local Cache pairs Direct-to-Cloud with a USB or NAS device to reduce recovery and failback times. x360Recover Manager supports ConnectWise and Autotask PSA integrations, and a direct ConnectWise Asio integration syncs alerts and device information. Pricing is on request, and a free 14-day trial is offered without a credit card.
Who it suits
x360Recover suits managed service providers supporting clients that need backup and disaster recovery across listed operating systems and cloud environments. Its Direct-to-Cloud and appliance-based options offer different deployment approaches.
What it does well
- Targets a 15-minute recovery point objective.
- Supports chain-free retention for up to 10 years.
- AutoVerify virtualizes backup data for regular checks.
- Free 14-day trial requires no credit card.
- Supports ConnectWise and Autotask PSA integrations.
What to know first
- No free plan is listed.
- Pricing is available on request.
- Some plan billing and endpoint rates vary.
Limits
The free trial lasts 14 days. Direct-to-Cloud includes cloud storage subject to a Fair Use storage pool; the appliance option uses endpoint rates or storage licensing, with storage licensing covering devices up to the licensed limit.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| x360Recover Direct-to-Cloud | Usage-based; endpoint rates vary by workstation or server and by Axcient-hosted or self-hosted vault. Public list prices not stated. · No local appliance required · Bundled cloud storage subject to Fair Use storage pool | On request |
| x360Recover with an Appliance | Flexible licensing: per-device endpoint rates or storage licensing; public list prices not stated. · Endpoint licensing distinguishes servers and workstations · Storage licensing covers unlimited devices up to the licensed storage limit · Appliance may be BYOD or purchased or leased from Axcient | On request |
As axcient.com lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the x360Recover product website.
- Choose Direct-to-Cloud or an appliance-based deployment.
- Select Axcient, private, public, or hybrid cloud options for deployment.
- Request pricing or start the free 14-day trial without a credit card.
- Contact support at 800-352-0248, option 2, if you need assistance.
Verdict
x360Recover offers cloud and appliance-based deployment options, backup validation, and recovery features for MSPs and their clients. A free 14-day trial is available, while pricing is provided on request.
Questions
How much does x360Recover cost?
Pricing is available on request. Direct-to-Cloud uses usage-based endpoint rates that vary by workstation or server and by vault type; appliance deployments use per-device endpoint rates or storage licensing.
Is there a free plan or trial?
There is no free plan. A free 14-day trial is available without a credit card.
Which environments does it support?
Axcient lists Windows, VMware, Linux, macOS, public cloud, and IaaS among the environments it can protect.
What recovery targets does it offer?
Both deployment options target a 15-minute recovery point objective and a recovery time objective of less than one hour.
Which integrations are available?
x360Recover Manager supports ConnectWise and Autotask PSA alert integrations. A direct ConnectWise Asio integration syncs alerts and device information.
Where is Axcient based?
Axcient is headquartered in Denver, Colorado, United States, and was founded in 2002.
Facts from Axcient x360Recover's own pages
- Backup scope
- image · axcient.com, 19 Sept 2026
- Backup validation
- AutoVerify automatically virtualizes backed-up data to provide proof that backups are regularly tested. · axcient.com, 4 Oct 2026
- Chain-free retention
- Axcient says chain-free backup isolates corrupt data and supports retention periods of 3, 5, 7, or 10 years without reseeding or consolidation. · axcient.com, 4 Oct 2026
- Computer backup
- Yes · axcient.com, 19 Sept 2026
- ConnectWise RMM
- Axcient documents a direct ConnectWise Asio integration that syncs x360Recover alerts and device information to ConnectWise Asio. · help.axcient.com, 4 Oct 2026
- Deployment
- The product supports Direct-to-Cloud and appliance-based deployment, with Axcient cloud, private cloud, public cloud, or hybrid options. · axcient.com, 4 Oct 2026
- Disaster recovery
- Virtual Office lets users virtualize one or more systems in the Axcient Cloud to temporarily replace impacted production infrastructure. · axcient.com, 4 Oct 2026
- Encryption
- Axcient's security overview says data in its data centers is AES encrypted with a unique key and client data is segmented in a multitenant architecture. · help.axcient.com, 4 Oct 2026
- Free plan
- No · axcient.com, 19 Sept 2026
- Headquarters
- Denver, Colorado, United States · axcient.com, 28 Sept 2026
- Integrations
- x360Recover Manager supports ConnectWise and Autotask PSA integrations that push x360Recover alerts into those systems. · help.axcient.com, 4 Oct 2026
- Supported platforms
- web,windows,linux,macos,self_hosted · axcient.com, 19 Sept 2026
- Purpose
- x360Recover provides backup and business continuity and disaster recovery for MSPs and the clients they serve. · axcient.com, 4 Oct 2026
- Ransomware defense
- AirGap separates data deletion requests from deletion mechanics to help prevent malicious or accidental deletion. · axcient.com, 4 Oct 2026
- Ransomware protection
- Yes · axcient.com, 19 Sept 2026
- Recovery acceleration
- Optional Local Cache pairs Direct-to-Cloud with a USB or NAS device to reduce recovery and failback times. · axcient.com, 4 Oct 2026
- Recovery objectives
- The product page states both deployment options target a 15-minute recovery point objective and less than a one-hour recovery time objective. · axcient.com, 4 Oct 2026
- Restore modes
- mixed · axcient.com, 19 Sept 2026
- Security and compliance
- Axcient says x360Recover is SOC 2 certified and can help partners meet HIPAA and GDPR compliance needs; those statements do not themselves establish that a customer is compliant. · axcient.com, 4 Oct 2026
- Server backup
- Yes · axcient.com, 19 Sept 2026
- Support
- Axcient lists support at 800-352-0248, option 2. · axcient.com, 4 Oct 2026
- Supported environments
- Axcient lists Windows, VMware, Linux, macOS, public cloud, and IaaS among the environments it can protect. · axcient.com, 4 Oct 2026
- Trial
- The product page offers a free 14-day trial with no credit card required. · axcient.com, 4 Oct 2026
Where Axcient x360Recover stands on Freedom251
- Disaster Recovery Software#4 of 25
- Cloud Disaster Recovery Software#5 of 27
- Endpoint Backup Software#5 of 22
- Cloud Backup Services#15 of 47
- Backup software#94 of 151