impact.com Advocate

What impact.com Advocate is

impact.com Advocate is a paid customer advocacy product for businesses that want to run referral programs and support other ways for customers to promote or review their offerings. Program activities include referrals, sharing links and codes, reviews, and testimonials. Customer segmentation is available to organize customers into groups for a program, and program analytics help businesses review program activity. Salesforce is the listed CRM integration. Advocate is available on the web, Android, and iOS, covering browser and mobile access. The product has no free plan, and pricing is available on request. Businesses evaluating it can consider whether the supported advocacy activities fit their program, whether Salesforce is the CRM connection they need, and whether they are prepared to obtain a quote for a paid product. The listed platform options give access through a website as well as Android and iOS devices. Its combination of referral activities, customer segmentation, and program analytics supports businesses looking to coordinate customer participation and review their programs across these channels.

Who it suits

Advocate suits businesses planning customer referral programs that may include link or code sharing, reviews, or testimonials. It may also suit teams that need customer segmentation, program analytics, and Salesforce as their CRM integration.

Getting started

1. Visit the impact.com customer referral marketing website.
2. Choose web, Android, or iOS access.
3. Contact impact.com to request pricing.
4. Assess whether Salesforce is the CRM integration you need for your program.

Verdict

Consider impact.com Advocate if your business needs customer referrals alongside sharing, reviews, or testimonials, with segmentation and program analytics. The paid model and pricing on request make it less suitable if you need a free plan or a published price before contacting the provider.