HYVE

What HYVE is

HYVE is a web-based customer marketing platform for building and managing customer advocate communities. It says it can identify and invite potential advocates through NPS programmes, social media and CRM systems. Listed advocacy activities include referrals, reviews, user-generated content and crowdsourced innovation. Community tools in its managed service include forums, social sharing, Q&A, competitions, polls, surveys, ideation and customer panels. Brands can offer product discounts, charity donations or personalised gift cards as rewards. HYVE says it tracks advocate engagement, revenue growth, community growth and community engagement. Its service offering includes tailored customer advocacy programmes for growing B2B SaaS companies, with bespoke reports that can connect campaign activity to business goals, retention and expansion. The service is paid, with pricing available on request. The official homepage displayed “Account Suspended” when opened, while the site lists [email protected] as a contact email. HYVE is headquartered in Birmingham, United Kingdom.

Who it suits

HYVE is presented for growing B2B SaaS companies seeking a managed customer advocacy programme and community tools. Its listed platform is web.

Getting started

1. Visit https://www.hyvespace.com/.
2. Contact [email protected] to ask about access and pricing.
3. Discuss a tailored customer advocacy programme or managed service if you are a growing B2B SaaS company.

Verdict

HYVE describes tools for recruiting advocates, running community activities and tracking engagement, alongside a managed service for B2B SaaS companies. Its homepage status and pricing on request are important to consider.