Freedom251 › On-Call Management Software

ilert

Free plan AndroidAPIiPhoneWeb

What ilert is

ilert combines alerting, on-call management, incident response, and status pages in one incident management platform. Responders can receive alerts through push, SMS, voice calls, or messengers, then acknowledge them with one click without logging in. Teams can create follow-the-sun rotations, swap shifts, and manage overrides from the mobile app. Incident tools include severity settings, parallel escalations, and incident commander assignment; status pages can be public, private, or audience-specific. AI SRE investigates alerts using logs, metrics, traces, and change data, then provides a root-cause hypothesis, supporting evidence, and a proposed action for human review. Integrations cover monitoring, ticketing, chat, and collaboration tools, alongside email, SMS, heartbeat monitoring, and a custom Event API. The Free plan costs nothing for up to five users and one status page, with 100 SMS/voice notifications per month. That quota is a hard limit: notifications stop until reset unless the account moves to a paid plan.

Who it suits

ilert suits teams that need shared on-call schedules, incident escalation, and status pages across web and mobile. It serves organisations across industries and sizes, with paid plans for teams needing higher notification limits or additional features.

What it does well

Alerts arrive by push, SMS, voice, or messenger.
Mobile app supports rotation and shift management.
Status pages can target different audiences.
AI SRE provides evidence and proposed actions for review.

What to know first

Free plan is limited to five users.
Free plan allows one status page.
Free SMS/voice quota stops notifications when exhausted.

Limits

The Free plan is limited to five users, one status page, and 100 SMS or voice notifications per month. When that notification quota is reached, notifications stop until it resets unless the account moves to a paid plan.

Plans

Plan	Billed and limits	Price
Free	Up to 5 users · 1 status page · 100 SMS/voice notifications · 1 free plan per company	Free
Pro	per user per month; minimum 3 users; yearly plans cost 20% less · Unlimited SMS/voice notifications · SSO · unlimited viewer users · 250 AI credits/month	$39 a month
Scale	per user per month; minimum 3 users; limited-time offer for new users; yearly plans cost 20% less · All Pro features · team-based organization · event intelligence and workflows · major incident management · 1,000 AI credits/month	$39 a month
Enterprise	per user per month, billed annually; starts from · All Scale features · up to 99.99% uptime SLA · dedicated Customer Success Manager · 5,000 AI credits/month	$49 a month

As ilert.com lists them, read 2 Oct 2026. The maker's own page has the final word.

Getting started

Open https://www.ilert.com/.
Choose the Free plan or review the paid plans.
Start with the free plan or use the 14-day trial.
Use the Android, iOS, or web platform, or connect through the API.
Configure alerting, on-call schedules, incident response, or status pages for your team.

Verdict

ilert brings response workflows, on-call coordination, and status communication into one platform. Teams considering the free plan should account for its hard monthly notification limit.

Questions

Does ilert have a free plan?

Yes. The Free plan costs nothing and includes up to five users, one status page, and 100 monthly SMS or voice notifications.

Is there a free trial?

Yes. ilert lists a 14-day trial.

What platforms does ilert support?

ilert is available on Android, iOS, and web, and it offers an API.

How much do the paid plans cost?

Pro is $39 a month per user, with a three-user minimum. Scale is also listed at $39 a month per user with a three-user minimum, while Enterprise starts at $49 a month per user, billed annually.

Where does ilert host its European cloud?

ilert says Frankfurt is its primary hosting location and Dublin is used for disaster recovery.

Facts from ilert's own pages

AI SRE: AI SRE investigates alerts using logs, metrics, traces, and change data, then provides a root-cause hypothesis, supporting evidence, and a proposed action for human review. · ilert.com, 2 Oct 2026
Alerting: Alerts can reach responders through push, SMS, voice calls, and messengers, with one-click acknowledgment that requires no login. · ilert.com, 2 Oct 2026
Data location: ilert says its European cloud hosting uses Frankfurt as primary and Dublin for disaster recovery. · ilert.com, 2 Oct 2026
Free plan limit: The Free plan's 100 monthly SMS/voice notifications are a hard limit; notifications stop until the quota resets unless the account moves to a paid plan. · ilert.com, 2 Oct 2026
Headquarters: Cologne, Germany · ilert.com, 23 Sept 2026
Incident response: Incident management includes severity settings, parallel escalations, and incident commander assignment. · ilert.com, 2 Oct 2026
Integrations: ilert offers prebuilt integrations for monitoring, ticketing, chat, and collaboration tools, plus Email, SMS, Heartbeat monitoring, and a custom Event API. · ilert.com, 2 Oct 2026
On-call: Teams can create follow-the-sun rotations, swap shifts, and manage overrides from the mobile app. · ilert.com, 2 Oct 2026
Product: ilert combines alerting, on-call management, incident response, and status pages in an incident management platform. · ilert.com, 2 Oct 2026
Security: ilert states it is ISO 27001 certified and GDPR compliant, with encryption in transit and at rest, external penetration testing, and automatic offsite backups. · ilert.com, 2 Oct 2026
Status pages: The product supports public, private, and audience-specific status pages. · ilert.com, 2 Oct 2026
Support: Enterprise includes a dedicated Customer Success Manager, and ilert lists support contact [email protected]. · ilert.com, 2 Oct 2026
Who it serves: ilert says it serves companies of different sizes and industries, including retail, financial services, telecommunications, transport, public services, utilities, and technology. · ilert.com, 2 Oct 2026