HENO

What HENO is

HENO is a cloud-based platform for therapy clinics that combines scheduling, clinical documentation, billing, patient communication, marketing, and AI-assisted notes. Its AI Scribe turns patient conversations into structured SOAP notes for evaluations, daily notes, progress notes, and discharges, with up to 100 minutes of recording. Other AI tools can scan paper EOBs and apply payment details, adapt note style, and draft editable patient goals from evaluation data and visit transcripts. The EMR includes custom templates, digital intake, scored outcome measures, Plan of Care e-signatures, home exercise programs, and documentation shortcuts. Billing covers insurance eligibility checks, e-claims, ERA payments, follow-up alerts, and claims-based MIPS reporting. HENO says it integrates with Office Ally for claims, FOTO for certified registry support, and Doxy.me for telehealth; Doxy.me use through HENO has no added fees. It targets PT, OT, speech, and chiropractic practices, while customizable templates can serve other practice types. The Growth plan is $149 a month per provider, with a one-year contract. HENO is headquartered in Orlando, Florida, United States.

Who it suits

HENO is aimed at physical therapy, occupational therapy, speech, and chiropractic practices that need clinical records and insurance billing in one platform. Its customizable templates and browser access may also suit other practice types and teams using computers, tablets, or phones.

Limits

Growth costs $149 a month per provider and requires a one-year contract. Some features carry additional charges, including HEP at $20 per therapist, marketing at $75 per location, patient portal and general store at $75 per location, and $0.20 per text. HENO currently does not offer lab integrations or e-prescriptions.

Getting started

1. Visit the HENO website.
2. Choose a subscription plan; Growth is $149 a month per provider with a one-year contract.
3. Arrange training and onboarding assistance for a startup clinic if needed.
4. Access HENO in a browser on a computer, tablet, or phone.
5. Connect supported services such as Office Ally, FOTO, or Doxy.me if they fit your clinic's needs.

Verdict

Choose HENO if your therapy clinic wants clinical documentation, billing, patient communication, and AI note tools in a browser-based platform. Clinics that require lab integrations or e-prescriptions should look elsewhere.