Hamlet is a flexible-space management platform for operators, landlords and developers. It brings together billing, bookings, member services and reporting for coworking and flexible offices, shared kitchens, health spaces, coliving, co-warehousing, storage and parking. Members and guests can reserve rooms, desks and other resources using live availability, and guests can book and pay without an account. Billing handles recurring charges, payment collection, receipts, failed-payment retries and overdue reminders, with Xero sync. A member portal and iOS and Android apps provide bookings, invoices, check-in, community features, direct messages and push notifications. Reporting covers utilisation, revenue and debtors for individual sites and portfolios, with scheduled email reports and CSV export. The listed integrations include Xero, Stripe, Worldpay, Google Calendar, SendGrid, Slack, Jotform and Gravity Forms. Plans are priced by location and include unlimited members, subject to fair use at unusually large single sites. Every plan includes self-led setup, a free simple migration and support. Hamlet was founded in 2018 and is headquartered in Australia. Its stated availability target is 99.5% monthly; Enterprise plans can include contractual SLAs.
Who it is for
Hamlet suits operators managing flexible work, living, storage or other shared spaces who need bookings, member services, billing and reporting in one platform. Its location-based plans and portfolio reporting can serve landlords and developers overseeing one or more sites.
What is good
- Guests can book and pay without an account.
- Automates recurring billing, failed-payment retries and overdue reminders.
- Member tools are available through web, iOS and Android.
- Reports cover site and portfolio performance, with CSV export.
- Every plan includes support and a free simple migration.
- Customer data is encrypted in transit and at rest.
What to know first
- There is no free plan; a free trial is available.
- Base costs A$350 per month, excluding GST.
- Hamlet does not currently hold SOC 2 or ISO 27001 certification.
- There is no 24/7 security operations centre.
Verdict
Choose Hamlet if you manage flexible spaces and want bookings, billing, member tools and reporting organized around locations. Consider the plan cost and the stated security limits when deciding whether it fits your operation.
Get started with Hamlet
- Visit the Hamlet website.
- Start with the free trial.
- Choose a plan priced for your locations.
- Use the included self-led setup and free simple migration.
- Use the web platform, or the iOS or Android member app.
Limits to know first
The free trial is available, but the listed paid plans start at A$350 per month, excluding GST. Base covers one location; Plus covers two and charges A$250 per month for each additional site. Plans include unlimited members, subject to fair use for unusually large single-site operations.
Questions about Hamlet
Is there a free plan?
No. Hamlet offers a free trial, and its listed plans are paid.
How much does Hamlet cost?
Hamlet Base is A$350 per month and Hamlet Plus is A$595 per month, billed monthly; prices exclude GST. Plus includes two locations, with additional sites at A$250 per month each. Enterprise is scoped and quoted.
Which platforms does Hamlet support?
The listed platforms are Android, iOS, web and API.
What integrations are included?
The pricing page lists Xero, Stripe, Worldpay, Google Calendar, SendGrid, Slack, Jotform and Gravity Forms.
What support and onboarding are included?
Every plan includes support, self-led setup and a free simple migration. Optional Hamlet Launch onboarding starts at A$2,000 for Base and A$3,500 for Plus.
What security certifications does Hamlet hold?
Hamlet states it does not currently hold SOC 2 attestation or ISO 27001 certification and does not operate a 24/7 SOC.
Hamlet plans and pricing
All plansCompared on coworking space management software
- Free plan
- No
- Booking management
- Yes
- Access control
- No
- Automated billing
- Yes
- Member capacity
- under_100
- Community directory
- No
- Event management
- No
- Location capacity
- 1
