guardtour.app

Overview

Guardtour.app is a mobile patrol-verification and site-management system for security companies and organizations that oversee guarded facilities. It is best suited to teams that need patrol records to survive poor connectivity and want a shared view across sites. Its strongest case is field capture paired with centralized oversight; its site and checkpoint caps make plan choice important as operations grow.

Key features

Guards can verify patrol points with QR, NFC, or GPS geofencing. Each interaction can carry a timestamp, location, controller ID, and optional photo, giving supervisors more context than a bare check-in. Bluetooth beacon checkpoints are still on the roadmap, so teams that depend on beacon-based patrols should look elsewhere for now.

Offline capture is a practical advantage for remote properties or buildings with weak coverage. The app stores scans, incidents, photos, and GPS data, queuing more than 10,000 events per device for later synchronization. That helps preserve patrol activity during outages rather than making reliable connectivity a condition of recording it.

The command center combines a live map across sites with incident workflows and AI detection for missed check-ins, incorrect scans, incomplete routes, and operational deviations. That breadth can help supervisors spot exceptions across a portfolio, though the Man Down, facial verification, and workforce-management features are beta and limited to Business.

Guardtour lists more than 100 integrations, including Milestone XProtect, Splunk, Microsoft Sentinel, Genetec, Slack, Teams, and WhatsApp Business, as well as MCP access and webhooks. The maker states that the service is SOC 2 Type II, ISO 27001, and ENS certified, with AES-256 encryption at rest and TLS 1.3 in transit. It also says customer data is not used to train cross-customer models and that S3 model isolation is per customer.

Pricing

The Free plan costs nothing and includes five checkpoints, unlimited controllers, one site, 30-day history, QR and NFC verification, and the iOS and Android apps. It is a low-cost way to trial basic patrol recording, but community-only support, no API write access, and no advanced integrations constrain its use in a live operation.

Pro costs $29 a month, billed monthly. It raises the allowance to 10 checkpoints and three sites, keeps unlimited controllers, extends history to 12 months, and adds Slack, Teams, and WhatsApp alerts plus priority email support. This is the more practical tier for a small multi-site team that needs longer records and alert integrations, but the checkpoint ceiling may be restrictive for larger patrol routes. Annual billing gives two months free versus paying monthly.

Business costs $79 a month, billed monthly, and includes 40 checkpoints, unlimited controllers, 15 sites, unlimited history, audit-ready exports, and priority support. It suits operators that need broader coverage and durable records; the beta-only Man Down, facial verification, and workforce-management features are not a substitute for mature capabilities. Annual billing gives two months free versus paying monthly.

Platforms

Guardtour supports Android 8.0+ and iOS 14+ and requires no proprietary hardware, keeping deployment centered on devices teams may already use. The platform list also includes web, API, and self-hosted options, which broaden its fit beyond a mobile-only patrol app.

Who it's for

The app is intended for security companies, facility managers, residential communities, and industrial sites. It is a particularly good fit when patrols span multiple locations or need to be recorded offline. Small operations can start with the Free plan, while teams needing more than one site, long retention, integrations, or exports will need a paid tier. Guardtour.app is part of the PatrolTech network, which the maker describes as developed in Spain.

Pros and cons

• Pros: QR, NFC, and geofencing offer several checkpoint methods, with interaction records that can include location, controller ID, and photos.
• Pros: Offline queuing for more than 10,000 events per device is well suited to patrols with intermittent connectivity.
• Pros: Multi-site mapping, incident workflows, and a broad integration set connect field activity with central oversight.
• Cons: The Free tier is limited to one site and five checkpoints, with short history, community support, and no API write access or advanced integrations.
• Cons: Pro remains capped at 10 checkpoints and three sites; broader coverage requires Business, which costs $79 a month.
• Cons: Bluetooth beacon support is not yet available, and several advanced workforce and verification features remain beta on Business.

Alternatives

For a broader selection, see Security Guard Software. Security Guard App is worth considering if a single-user free plan with check-in/out, post sites, reports, and multimedia attachments matches the need better than Guardtour’s site-based free tier. Choose GuardTrac if its free allowance of up to five users and one client location, with live guard tracking and shift management, is a closer fit. PatrolLIVE offers a freemium option and a listed plan at $89 a month. Guard Patrol Pro, GuardMetrics, Silvertrac, and ZOOY Patrol are paid alternatives. GuardConnect has a free plan for 1 to 10 officers.

Verdict

Guardtour.app is a strong choice for security and facility teams that need dependable mobile patrol records across sites, especially where connectivity is unreliable. Its offline queue, checkpoint evidence, and central monitoring give it a clear operational purpose. Look elsewhere if you need Bluetooth beacons today, mature versions of its beta features, or a free plan that can cover more than one site and five checkpoints.