Silvertrac

What Silvertrac is

Silvertrac is security reporting and management software for security companies and in-house security teams. It helps teams produce automated reports and keep guards accountable, with access through Android, iOS, and the web. Its guard tour tools work with QR codes, barcodes, NFC tags, or routes that have no physical checkpoints. Teams can choose whether checkpoints must be completed in a set order or in any order, and define start and end times for tours. Officers can add photos, audio recordings, and written notes to incident reports. When an officer records a high-priority incident, Silvertrac can alert designated people. The mobile app is described as simple enough for any employee to use. Trackforce lists more than 40 technology integrations and provides an open REST API and webhooks for technology partners. Pricing is based on site count and selected modules, with a quote available on request. Trackforce acquired Silvertrac Software in January 2020. Support is available through the support portal Monday through Friday, 12:00 PM–8:00 PM Eastern Time.

Who it suits

Silvertrac suits security companies and organizations that manage an in-house security team. It fits teams that need guard tours, incident reports, and mobile access across Android and iOS, alongside web access.

Limits

Pricing depends on the number of sites and selected modules, and requires a quote from Trackforce.

Getting started

1. Visit the Trackforce website.
2. Request a quote based on your site count and selected modules.
3. Use the Android or iOS mobile app, or access Silvertrac on the web.
4. Contact support through the support portal during its listed support hours.

Verdict

Choose Silvertrac if your security team needs mobile guard tours, incident reporting, and accountability tools across field and office work. Its checkpoint options and incident alerts are central strengths. Ask Trackforce for a quote based on your sites and selected modules before deciding.