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GRX10 Nudge

What GRX10 Nudge is
GRX10 Nudge is an orchestration product that automates follow-up for CRM leads. Teams build flows on a drag-and-drop canvas using calls, messages, waits, branches, and handoffs to sales staff. Voice calls, WhatsApp, email, and SMS can run in one sequence, with branches responding to lead data, intent, sentiment, and call outcomes. When a lead needs personal attention, Nudge creates and routes a task with context. The product runs on top of an existing CRM, which remains the system of record; named examples include Salesforce, HubSpot, Zoho, LeadSquared, Pipedrive, and Freshsales. Its voice and WhatsApp agents converse in more than 30 languages. Conversations are transcribed, while decisions, messages, and CRM updates receive timestamped logs. GRX10 says it processes data on customer instructions and does not sell personal data or train models for others. Pricing is quoted based on the customer’s CRM stack.
Who it suits
Nudge suits sales teams seeking automated, multichannel lead follow-up while keeping their current CRM. It fits organizations needing routed human tasks and reviewable conversation records.
What it does well
- Drag-and-drop workflows combine outreach and handoffs
- Supports voice, WhatsApp, email, and SMS
- Branches use lead and conversation signals
- Agents converse in more than 30 languages
- Timestamped logs support review
What to know first
- Pricing requires a quote
- Designed to run with an existing CRM
- No separate published rate card
Limits
Nudge has no published rate card; pricing is quoted according to the customer’s CRM stack. It is designed to run with MicroCRM or an existing CRM rather than serving as a replacement system of record.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Nudge | Quoted based on the CRM stack; contact GRX10 for a quote. · Runs on MicroCRM or an existing CRM | On request |
As grx10.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Nudge website
- Contact GRX10 through its contact form
- Request a quote based on your CRM stack
- Use MicroCRM or connect an existing CRM
- Build flows on the drag-and-drop canvas
- Configure channels, branches and human handoffs
Verdict
Nudge coordinates automated outreach and human sales work without replacing the existing CRM. Its language coverage, branching logic, and audit logs support teams that need structured follow-up across channels.
Questions
How is Nudge priced?
Nudge is paid, with pricing based on the customer’s CRM stack. GRX10 asks teams to contact it for a quote.
Which CRMs are named as compatible?
GRX10 names Salesforce, HubSpot, Zoho, LeadSquared, Pipedrive and Freshsales, and describes operation with MicroCRM or an existing CRM.
Which communication channels can a flow use?
A flow can coordinate voice calls, WhatsApp, email and SMS.
Can Nudge involve sales staff?
Yes. It can create and route tasks with context to sales representatives when a lead is qualified or needs a person.
How many languages do the agents support?
GRX10 says its voice and WhatsApp agents converse in more than 30 languages.
What records does Nudge keep?
Conversations are transcribed, and decisions, messages and CRM updates are logged with timestamps for review.
Facts from GRX10 Nudge's own pages
- AI agents
- The maker says its voice and WhatsApp agents converse in more than 30 languages and can qualify leads, book, and follow up. · grx10.com, 11 Oct 2026
- Audit trail
- Nudge records conversation transcripts and logs decisions, messages, and CRM updates with timestamps for review. · grx10.com, 11 Oct 2026
- Channels
- Nudge coordinates voice calls, WhatsApp, email, and SMS in a single flow. · grx10.com, 11 Oct 2026
- Company
- The maker is GRX10 Solutions Private Limited, headquartered in Bengaluru, India, and says it has operated since 2023. · grx10.com, 11 Oct 2026
- Conversation languages
- The page says its voice and WhatsApp agents hold conversations in 30+ languages. · grx10.com, 11 Oct 2026
- CRM compatibility
- The page says Nudge works with any CRM and names Salesforce, HubSpot, Zoho, LeadSquared, Pipedrive, and Freshsales. · grx10.com, 11 Oct 2026
- CRM migration
- Nudge is designed to run on top of the customer's existing CRM, which remains the system of record. · grx10.com, 11 Oct 2026
- Data handling
- The DPA says GRX10 processes personal data on the customer's documented instructions and will delete or return customer data within 90 days after termination at the customer's choice, subject to legal retention. · grx10.com, 11 Oct 2026
- Decision signals
- Branches can use lead data, intent, sentiment, and call outcomes to select the next action. · grx10.com, 11 Oct 2026
- Existing CRM
- Nudge is described as working with the CRM a team already uses, with Salesforce, HubSpot, Zoho, LeadSquared, Pipedrive, and Freshsales named as examples. · grx10.com, 11 Oct 2026
- Headquarters
- Bengaluru, Karnataka, India · grx10.com, 28 Sept 2026
- Human handoff
- Nudge creates and routes tasks to sales representatives with context when a lead is qualified or needs a person. · grx10.com, 11 Oct 2026
- Intended users
- GRX10 presents Nudge for teams seeking automated lead follow-up while keeping their existing CRM. · grx10.com, 11 Oct 2026
- Pricing
- Nudge has no separate published rate card; the pricing page says it is priced with the customer's stack and invites teams to request a quote. · grx10.com, 11 Oct 2026
- Pricing basis
- Nudge is priced with the customer's stack rather than a published rate card, and GRX10 asks customers to contact it for a quote. · grx10.com, 11 Oct 2026
- Privacy
- GRX10 says it processes customer conversations on instructions, does not sell personal data, and does not use customer conversations to train models for others. · grx10.com, 11 Oct 2026
- Purpose
- Nudge is an orchestration product that automates follow-up to move CRM leads toward sales. · grx10.com, 11 Oct 2026
- Routing logic
- Flows can branch on lead data, intent, sentiment, and call outcomes to choose a next step. · grx10.com, 11 Oct 2026
- Security controls
- GRX10's data processing addendum lists AES-256 encryption at rest, TLS 1.3 in transit, per-tenant encryption keys, PII tokenisation in logs, least-privilege access with MFA, and annual penetration testing. · grx10.com, 11 Oct 2026
- Security measures
- GRX10's DPA lists access control, encryption in transit, audit logging, secret and dependency scanning, and reviewed and signed code changes as security measures. · grx10.com, 11 Oct 2026
- Support
- The Nudge page offers a contact form and says GRX10 will call back within one working day. · grx10.com, 11 Oct 2026
- Traceability
- The product page says conversations are transcribed and decisions, messages, and CRM writes are logged with timestamps for review. · grx10.com, 11 Oct 2026
- Workflow builder
- A drag-and-drop canvas lets teams build flows with calls, messages, waits, branches, and handoffs to people. · grx10.com, 11 Oct 2026
Where GRX10 Nudge stands on Freedom251
- Sales Follow-Up Software#35 of 41
