Freedom251 › Automotive Software
Fullbay
What Fullbay is
Fullbay is a cloud-based management platform for heavy-duty repair shops and internal fleet maintenance teams. It supports a repair workflow that runs from electronic service requests and service orders through technician assignments, estimates, invoicing, customer communications and payments. Shops can manage parts across multiple locations, order from vendors, balance inventory and use shop, inventory and fleet reports. Fullbay Payments supports credit cards, eChecks, Apple Pay, Google Pay and Buy Now Pay Later. The service is available on web, Android and iOS; Fullbay says it can be used on a smartphone or tablet equipped with Wi-Fi. Listed integrations include QuickBooks, MOTOR, Mitchell 1, Interstate Billing Service, FleetNet America, telematics and GPS providers, and an API. Integrated providers require active subscriptions. Fullbay Next lists AI image scanning and voice-to-text work orders, while Pro lists AI technician note cleanup, transcription and translation. Plans start at $188 a month under an annual agreement with monthly billing. Fullbay offers a free demonstration with a team member, but does not offer a trial. Support includes phone, website chat and email, along with onboarding and lifetime support.
Who it suits
Fullbay is suited to heavy-duty repair shops, including mobile repair operations, and internal teams maintaining fleets. It is a fit for businesses that want service workflows, parts management, reporting and payments in one platform.
What it does well
- Covers service requests through invoicing and payments.
- Manages parts across multiple locations and supports vendor ordering.
- Includes shop, inventory and fleet reports.
- Supports credit cards, eChecks, Apple Pay and Google Pay.
- Lists integrations and API access.
What to know first
- There is no free plan or trial.
- Plans use an annual agreement, even with monthly billing.
- Additional users incur monthly charges on listed plans.
- Integrated providers require active subscriptions.
Limits
Fullbay has no free plan or trial. Fullbay Next includes one user license, with additional users at $89 per month; Pro includes one Full User license, with additional users at $109 per month. Elite lists additional users at $119 per month.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Fullbay Next | Annual agreement with convenient monthly billing · Includes 1 user license · Additional users $89/Month | $188 a month |
| Basic | Annual agreement with monthly billing; additional users $89/month · One location · up to five users · 1 Full User license · estimates and invoices · parts and inventory · payments · shop reporting · customer communications | $188 a month |
| Pro | Annual agreement with monthly billing; additional users $109/month · Everything in Basic · AI note cleanup · voice transcription · note translation · QuickBooks integration · MOTOR 4–8 Labor Guide · telematics and GPS integrations | $258 a month |
| Elite | Annual agreement with monthly billing; additional users $119/month · Everything in Pro · advanced parts pricing · MOTOR Truck Service Guide · Mitchell 1 ProDemand · Mitchell 1 TruckSeries Labor Estimator · additional two-way texts | $318 a month |
| Enterprise | For complex or high-volume needs · Contact Fullbay for pricing | On request |
As fullbay.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Fullbay website.
- Request a free demonstration with a team member.
- Choose a plan: Fullbay Next, Pro or Elite; contact Fullbay about Enterprise pricing.
- Use the cloud-based service on web, Android or iOS, or from a Wi-Fi-connected smartphone or tablet.
- Arrange active subscriptions for any integrated providers you plan to connect.
Verdict
Heavy-duty repair shops and fleet maintenance teams should consider Fullbay for its broad repair workflow, parts tools and reports. Buyers looking for a trial should look elsewhere, and shops should account for the annual agreement and additional-user charges when choosing a plan.
Questions
How much does Fullbay cost?
Fullbay Next is $188 a month, Pro is $258 a month, and Elite is $318 a month. Each is under an annual agreement with monthly billing; Enterprise pricing is available by contacting Fullbay.
Is there a free plan or trial?
No. Fullbay says it does not currently offer trials, but offers a free demonstration with a team member.
Which platforms can I use?
Fullbay lists web, Android, iOS and API. It says the cloud-based service can be used on a Wi-Fi-equipped smartphone or tablet.
What integrations are available?
Listed integrations include QuickBooks, MOTOR, Mitchell 1, Interstate Billing Service, FleetNet America, telematics and GPS providers, and an API. Integrated providers require active subscriptions.
What payment methods does Fullbay Payments support?
It supports credit cards, eChecks, Apple Pay, Google Pay and Buy Now Pay Later.
What is included for additional users?
Fullbay Next includes one user license and charges $89 per month for additional users. Pro includes one Full User license and charges $109 per month for additional users; Elite lists additional users at $119 per month.
Facts from Fullbay's own pages
- AI features
- Current AI services include voice-to-text translation and cleanup of technician notes. · fullbay.com, 14 Oct 2026
- API
- Fullbay may provide APIs for data access and third-party integrations, authenticated with keys, tokens or client IDs. · fullbay.com, 14 Oct 2026
- API availability
- The API is currently included with subscriptions without an extra charge, although Fullbay reserves the right to charge later. · fullbay.com, 14 Oct 2026
- API documentation
- The terms say API documentation may include technical specifications and usage guidance, but no public SDK is identified. · fullbay.com, 14 Oct 2026
- API limits
- API usage is subject to changeable rate limits and quotas, and Fullbay can throttle, suspend or terminate access. · fullbay.com, 14 Oct 2026
- Audience
- Fullbay describes its users as heavy-duty repair shops, including mobile repair operations and internal fleet maintenance teams. · fullbay.com, 8 Oct 2026
- Company founders
- Crunchbase lists David Hoover and Jacob Findlay as founders. · crunchbase.com, 14 Oct 2026
- Company founding
- G2 lists Fullbay as serving customers since 2015, and its company profile gives 2015 as the founding year. · g2.com, 14 Oct 2026
- Company headquarters
- LinkedIn lists headquarters at 515 E Grant St, Phoenix, Arizona 85339. · linkedin.com, 14 Oct 2026
- Company legal name
- Crunchbase lists the legal name as Fullbay Inc. · crunchbase.com, 14 Oct 2026
- Company size
- LinkedIn places Fullbay in the 201–500 employee band and shows 193 employee profiles. · linkedin.com, 14 Oct 2026
- Core workflow
- The platform supports electronic service requests, service orders, technician assignments, estimates, invoicing, customer communications, and payments. · fullbay.com, 8 Oct 2026
- Customer communications
- Customer portals, email, one-way alerts and two-way texting support repair-status communication. · fullbay.com, 14 Oct 2026
- Demo and trial
- Fullbay says it offers a free demonstration with a team member and does not currently offer trials. · fullbay.com, 8 Oct 2026
- Enterprise pricing
- Fullbay directs businesses with complex or high-volume needs to contact it for Enterprise pricing. · fullbay.com, 8 Oct 2026
- Estimates and invoicing
- Fullbay provides estimates, invoicing, digital approvals and payment handling. · fullbay.com, 14 Oct 2026
- Fleet functions
- Fleet features include asset history, DVIR defect tracking, predictive maintenance and fleet reporting. · fullbay.com, 14 Oct 2026
- Founded
- 2014 · fullbay.com, 28 Sept 2026
- Headquarters
- Phoenix, Arizona, United States · fullbay.com, 28 Sept 2026
- Integration limits
- Fullbay states that integrations require active subscriptions with the integrated providers. · fullbay.com, 8 Oct 2026
- Integrations
- Official pages name QuickBooks, MOTOR guides, Mitchell 1, telematics and GPS providers, FleetNet America and Interstate Billing Service integrations. · fullbay.com, 14 Oct 2026
- Inventory
- Inventory tools track parts, vendors, purchase orders, restocking thresholds and core credits. · fullbay.com, 14 Oct 2026
- Inventory and reporting
- Fullbay supports parts management across multiple locations, vendor ordering, inventory balancing, and shop, inventory, and fleet reports. · fullbay.com, 8 Oct 2026
- Licence
- The terms prohibit copying, reverse engineering and derivative works of the APIs and refer to proprietary notices, indicating a proprietary commercial service rather than open-source software. · fullbay.com, 14 Oct 2026
Where Fullbay stands on Freedom251
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- Auto Repair Software#2 of 20
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- Fleet software: management, telematics and maintenance#12 of 77
- Automotive Repair Software#7 of 33
- Fleet Maintenance Software#15 of 28