No. 29 of 52 ·Usability Testing Software

FromUsers

Name: FromUsers
Price: 10 USD

Web · Android · iPhone · API · paid plans from $10/mo

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Freedom report

Two barsScore 5.1

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

FromUsers is ranked #29 of 52 in usability testing software on Freedom251. It runs on Android, API, iOS, Web. There is no free plan. Paid plans start at $10/mo.

FromUsers plans and pricing

All plans

Coffee Plan $10/mo $10/mo; billed yearly at $100 1 seat · 3 active studies · 100 responses per study · 20 questions per study fromusers.com · 4 Oct 2026

Custom Not published Let's talk Custom storage volume and AI usage · Custom panel access · SSO & SAML Login · Dedicated Success Manager fromusers.com · 4 Oct 2026

Pro Not published Price not stated on the opened pricing page Unlimited active studies · Unlimited responses per study · Unlimited study length · 5,000 emails per month per seat fromusers.com · 4 Oct 2026

Compared on usability testing software

Free plan: No
Participant recruitment: Yes

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The record

Product: FromUsers is a user research platform for surveys, usability tests, and in-product feedback studies.
Unmoderated testing: Users can test prototypes or live products with tasks, screen recordings, spoken feedback, and structured follow-ups.
Survey Lab: Survey features include branching, randomization, multilingual setup, MaxDiff, and Conjoint.
Study builder: The visual study builder supports branching, advanced logic, randomization, random assignment, and variables without coding.
Prototype integrations: The pricing comparison lists Figma and ProtoPie integrations and URL snapshots across plans.
Recruitment: Participants can be invited with a study link or email, and the platform lists Prolific integration.
Mobile testing: The site says participants can join studies using the FromUsers app, with on-screen interactions recorded and face camera recording available when enabled and consented to.
Plan limits: The Coffee Plan includes one seat, three active studies, 100 responses per study, and 20 questions per study.
Privacy: FromUsers says it does not sell personal data or use study participant recordings or responses to train general-purpose AI models for unrelated products.
Security: The privacy policy lists TLS 1.2+ encryption in transit, encryption at rest, role-based access controls, workspace isolation, and audit logging.
Compliance: FromUsers states that it is built in Switzerland and is aligned with the Swiss FADP and, where applicable, GDPR.
Support: The pricing comparison lists help center and email support for all plans, with priority support for Pro and Custom.
Intended users: The homepage says FromUsers is built for UX researchers, market researchers, and product teams.
Headquarters: Switzerland
Price from: $10/mo

Where it ranks on Freedom251

Best Usability Testing Software in 2026#29 of 52
Best UX Research Software in 2026#13 of 29

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Sources

fromusers.com· checked 4 Oct 2026
fromusers.com/pricing· checked 4 Oct 2026
fromusers.com/privacy· checked 4 Oct 2026