Side by side
FromUsers vs Lookback
Both stand on ux research software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.
Paid AndroidAPIiPhone+1
FromUsers combines survey and unmoderated testing tools with participant recruitment options.
Visit FromUsers
Free trial AndroidiPhoneWeb
Lookback brings study sessions, recruitment, recording, transcription, and findings tools into one research platform. Check the annual commitment, trial export restriction, and plan session limits against your workflow before choosing a plan.
Visit LookbackThe facts
| FromUsers | Lookback | |
|---|---|---|
| Free plan | No | A free trial |
| Open source | Not published | Not published |
| Runs on | Android, API, iPhone, Web | Android, iPhone, Web |
| Lowest paid plan | Coffee Plan (yearly): $8 a year | Freelance: $299 a year |
| Plans published | 5 | 4 |
| Maker | Not published | Not published |
| Website | fromusers.com | lookback.com |
| On ux research software | #18 of 29 | #14 of 29 |
FromUsers: what it does well
- Visual study builder works without coding
- Supports surveys, usability tests, and feedback studies
- Prolific integration and link or email invitations
- Figma and ProtoPie integrations listed across plans
What to know first
- No free plan
- Coffee Plan has one seat
- Coffee Plan limits studies, responses, and questions
Lookback: what it does well
- Supports moderated and unmoderated studies.
- Recruit from User Interviews or invite participants.
- Mobile apps capture screen, camera, voice, and gestures.
- Discover links answers to quotes and video moments.
- Trial lasts 60 days and needs no credit card.
What to know first
- No free plan is available.
- Paid plans require annual commitments; monthly billing is unavailable.
- Trial access is limited to five sessions and excludes exports.
- Recordings are deleted after the stated post-cancellation retention period.
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