Fix.Video

Fix.Video is an online service for repairing damaged video, with separate desktop utilities for repair, re-encoding and memory-card recovery. It is best suited to people trying to salvage footage from a broad range of cameras and devices; weigh the chance of an unsuccessful repair against the nonrefundable fee.

Overview

The online service handles corrupted, truncated, unreadable and damaged files, including problems attributed to camera shutdowns, crashes, water damage, impacts, falls, battery failure or defective SD cards. It accepts MP4, MOV, M4V, 3GP, ProRes, RSV and MXF, and its upload page also accepts M4A. Batch repair and preview before saving are supported, which helps users assess a result before keeping it.

Fix.Video says it can recover high-definition footage from Canon, Nikon, Sony, Panasonic, Blackmagic and GoPro cameras, as well as iPhones, Android devices, dashcams and DJI drones. GoPro support runs from Hero3 through Hero10 and includes H.264 and HEVC files. This breadth is useful when the footage comes from an action camera or less typical device, but it does not guarantee a successful repair.

The upload interface advertises instant preview with unlimited size; paid plans specify unlimited duration and file size. Separate downloads cover narrower needs: the shareware Video Repair Tool repairs MP4 and MOV offline, while the free Video Re-Encoder diagnoses corruption, reduces file size and converts unsupported formats. The Memory Card Recovery Tool works in read-only mode with SD, microSD, CF, XD, Memory Stick and other major card types.

Uploaded videos are automatically deleted after five days and are not shared; the privacy policy says nobody views them without prior permission. Fix.Video also cautions that safeguards cannot ensure absolute security for data sent or stored online. Engineer support comes with each repair plan, and the company accepts requests for large-scale or specialized recovery. The public service is intended for end users; data-recovery professionals need special accounts.

Key features

• Broad repair coverage: The supported formats and device range make the online service a practical candidate for footage from cameras, phones, drones and dashcams.
• Preview and batch repair: Previewing before saving and repairing multiple files suit users sorting through a batch of damaged clips.
• Separate utilities: The offline repair tool is limited to MP4 and MOV, and marked Shareware; the free re-encoder is for diagnosis and conversion, not a replacement for the online service's broader repair coverage.
• Card recovery: Read-only operation is a useful safeguard when trying to recover files from memory cards, though it does not promise that recovery will succeed.

Pricing

Repair plans start at $59, paid once. Each includes engineer support, unlimited duration and unlimited file size; the main difference is how many files the purchase covers, or whether access is monthly.

The 10-file plan fits a small repair job; paying more for the 25-file plan raises the file allowance without changing the stated duration or size limits. Monthly access makes more sense for a larger volume of files during that month. There is no free repair plan stated, despite the free utility downloads. The terms say success is not guaranteed and refunds are not offered whether uploaded content is repaired or recovered, so even the lowest-priced plan carries a real risk of paying without a usable result.

Platforms

The online repair service runs on the web. Fix.Video also supports Windows and macOS through downloadable software, including the separate offline MP4 and MOV repair utility.

Who it's for

Fix.Video is most appropriate for end users with damaged footage from supported cameras or devices who want a preview and engineer support as part of a paid repair. It is less suitable when recovery must be assured, a refund is important, or a professional recovery workflow is required under the public service's terms.

Pros and cons

• Pro: Support for seven listed video formats, numerous camera and device types, and GoPro files from Hero3 through Hero10 gives users a wide range of possible repair cases to try.
• Pro: Preview before saving, batch repair and engineer support are included in the repair offering.
• Pro: Automatic deletion after five days and a no-sharing policy provide a defined approach to uploaded video retention.
• Con: Repair success is not guaranteed, and the service does not refund purchases even when repair or recovery fails.
• Con: The offline Video Repair Tool covers only MP4 and MOV, unlike the broader online format list.
• Con: Online uploads remain subject to the stated inability to guarantee absolute security for transmitted or stored data.

Alternatives

For a no-cost option with no license fees or subscriptions and no usage or file-size limits, consider Untrunc; it is free software for Linux, macOS and Windows, and is also self-hosted. Choose IntactFile if its free tier's three daily repairs and 50 MB video limit suit the job, or if access through an API or Linux matters; it also supports macOS, web and Windows.

Restore.Media charges $4.99, paid once per file, with price varying by repaired file size, and offers a free full-length low-resolution preview before original-resolution download. Consider Kernel Video Repair for a Windows or macOS desktop option: its $29, paid once home license covers two computers, has no file-size limitation and includes a 30-day money-back guarantee.

Remo Repair Word is for repairing .doc and .docx files on Windows. lzip is a free option. For PDF repair, compare PDF Repair Toolbox, with personal and business licenses priced separately. DataNumen Archive Repair is a paid Windows option for archive repair.

Browse Video Repair Software or File Repair Software for more options.

Verdict

Fix.Video is a strong candidate for end users seeking online repair across a wide range of video formats and recording devices, especially when batch repair, previewing and engineer support matter. Its central drawback is the financial risk: there is no promise of recovery and no refund if the repair fails. Choose it when that trade-off is acceptable; look elsewhere if guaranteed results, refundable terms or a free repair route are essential.