FireDeck

FireDeck is a fire-protection contracting platform that combines alarm submittals, floor plans, inspections, field work, and billing. It suits fire alarm and sprinkler shops that want specialized workflows in one product, particularly teams whose technicians need offline access. Its main trade-off is a modular price structure, no online card processing for customers, and AI offerings that are not yet fully released.

Overview

FireDeck began with fire alarm submittal generation and now spans operational work from project documentation through service and invoicing. Keeping these functions in one platform can reduce the need to coordinate separate systems, but each major module has its own subscription and several are in public testing. The product records payments without processing customer card payments online, so businesses requiring built-in card checkout need another payment route.

Key features

Submittals and design

Submittal packages combine battery calculations, voltage-drop analysis, a device matrix, and embedded cut sheets in a single PDF. Fire-Lite, Notifier, Potter, and Silent Knight panels are supported, with a generic worksheet for other panels. Canvas is a browser-based floor-plan builder with NFPA 72 device placement, coverage checks, SLC/NAC addressing, plan sheets, and riser diagrams. That combination is well matched to contractors preparing authority-having-jurisdiction documentation, although FireDeck positions the calculations as a tool that a qualified fire alarm professional must review.

Field service and compliance

The tablet app supports offline inspections and work orders, GPS timesheets, dispatch mapping, inventory, photographs, and customer signatures. Offline mode is consequential for technicians working in basements, remote sites, or buildings with unreliable connectivity; records can be captured without waiting for a signal. Inspection and Compliance tracks NFPA 10 extinguisher and NFPA 25 sprinkler service schedules, deficiencies, impairments, and per-site invoicing. Service contracts, work orders, compliance records, inspection management, and a technician mobile app cover the recurring-service side of a fire protection business.

Billing, integrations, and security

Customer Invoicing exports QuickBooks-ready CSV files, while Receipts & Reconciliation handles receipts and bank reconciliation. The AI Assistant connects to a Microsoft 365 inbox and calendar and supports Telegram approval taps, but it remains in development and is enabled per shop on request during testing. The AI Answering Service is also still in development. FireDeck states that data is encrypted in transit with HTTPS/TLS 1.2 or newer and at rest, passwords use salted hashes, personal information is not sold, and project data is not used to train AI models for outside parties. Product guides are available through a Help Center, with email support for unanswered questions.

Pricing

Public-testing modules are free during testing and do not require a card; the prices below apply after testing. Customer Invoicing costs $29 a month and includes customer invoicing and recurring contracts. Submittals costs $29.99 a month for AHJ-ready packages. Receipts & Reconciliation is $30 a month for receipts and bank reconciliation. These entry plans suit shops needing one administrative function, but assembling several modules raises the monthly total.

Field Service & Inspections costs $99 per technician per month, making it the relevant choice for companies that need mobile work orders, inspections, and technician workflows; staffing growth directly increases the bill. Canvas Floor Plans costs $99 per shop, a better fit for businesses that need the design workspace without paying per technician. The AI Answering Service is $99 a month when launched, including 300 minutes and then charging $0.30 per minute. AI Assistant is $149 a month when launched and is enabled per shop on request during testing. Neither AI plan should be treated as a currently established production capability.

Platforms

FireDeck runs on the web and Android. The Android tablet app supports offline inspections and work orders, while browser-based tools cover floor plans and other office workflows. iOS and desktop-native availability are not part of this offering.

Who it's for

Fire alarm contractors, sprinkler service providers, and multi-technician fire protection shops are the natural audience. It is especially suitable for teams that prepare panel-specific submittals, maintain NFPA service schedules, and need technicians to work offline while capturing signatures, photos, and time. A small business seeking only invoicing can start with the $29.00 plan, while a service operation should budget for the $99.00-per-technician Field Service & Inspections plan. Companies that require online customer card payments or dependable, released AI automation should look beyond FireDeck.

Pros and cons

Pros

• Fire-specific documentation: panel support, calculations, device matrices, cut sheets, and NFPA-oriented floor-plan tools target real alarm-submittal work.
• Offline field operation: technicians can complete inspections and work orders, collect photos and signatures, and record GPS time without a live connection.
• Broad operational coverage: inspections, compliance, service contracts, inventory, dispatch, invoicing, and reconciliation sit in one product family.
• Accounting handoff: QuickBooks-ready CSV export reduces manual re-entry for customer invoicing.

Cons

• Separate module charges: combining design, service, and finance tools can cost substantially more than the entry price.
• Per-technician field pricing: Field Service & Inspections scales at $99 per technician per month.
• No online card processing: FireDeck records payments but cannot take customers’ card payments in the product.
• AI uncertainty: the Answering Service and Assistant are still in development, so their launch functionality is not yet a basis for purchase.

Alternatives

Choose fireNspec when inspection-focused work matters most and you want Android, iOS, and web access, a 14-day free plan period, unlimited inspections and barcode scans, offline use, and unlimited PDF reports. Fire Cloud is a better starting point for a free web-based system centered on one site, multi-tenant asset management, reminders, maintenance records, and defects.

Pick Firebug EXT if you need broad platform coverage, including self-hosted and Windows options, with pricing and demonstrations handled by request. BuildingReports suits organizations wanting scan-based applications across Android, iOS, web, and API, with licensing by application or suite. FETS, Fieldsoft Plus, and Uptick are paid alternatives to evaluate when another fire-service workflow or platform mix is a closer fit. Essential is worth considering for month-to-month custom pricing based on technician users, with office users free and implementation and data migration included.

For a wider comparison, browse the Fire Protection Software category.

Verdict

FireDeck is a strong choice for fire protection shops that want fire-alarm calculations, NFPA-oriented planning, offline field service, compliance records, and invoicing connected in one ecosystem. Choose it when those specialized workflows justify buying several modules and when Android/web access is sufficient. Look elsewhere if online customer card payments are essential, if per-technician pricing is too high, or if you need mature AI features today.