EZCRM
by EZCRM
What EZCRM is
EZCRM is a web-based customer relationship management service from a maker founded in 2016 and headquartered in Delhi NCR, India. Its listed capabilities include a visual sales pipeline, marketing automation, and AI features. The freemium service has a forever-free plan, paid plans from ₹1,667/mo, and a 30-day trial. The Free plan costs nothing and includes one admin, five users, 500 contacts, 512 MB storage, one SMTP account, and zero WhatsApp numbers. Starter costs ₹1,667 a month, billed at ₹5,000/qtr or ₹15,000/yr, with 2,000 contacts, 1 GB storage, and one WhatsApp number. Pro costs ₹3,334 a month, billed at ₹10,000/qtr or ₹30,000/yr, and includes 5,000 contacts, 5 GB storage, five SMTP accounts, and two WhatsApp numbers. Enterprise costs ₹5,000 a month, billed at ₹15,000/qtr or ₹50,000/yr, with 20,000 contacts, 10 GB storage, 15 SMTP accounts, and five WhatsApp numbers.
Who it suits
It suits teams wanting a browser CRM with pipeline management, marketing automation, and AI features. The free tier fits small contact lists, while higher plans increase users, storage, contacts, SMTP accounts, and WhatsApp numbers.
What it does well
- Forever-free plan available
- Visual sales pipeline and marketing automation
- AI features included
- 30-day trial offered
- Paid tiers add contacts, storage, and messaging capacity
What to know first
- Free plan has 512 MB storage
- Free plan includes zero WhatsApp numbers
- Starter allows one user
- Paid plans require quarterly or yearly billing terms
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Free | Forever free · 1 admin · 5 users · 500 contacts · 512 MB storage · 1 SMTP account · 0 WhatsApp numbers | Free |
| Starter | ₹5,000/qtr or ₹15,000/yr · 1 admin · 1 user · 2,000 contacts · 1 GB storage · 1 SMTP account · 1 WhatsApp number | ₹1,667 a month |
| Pro | ₹10,000/qtr or ₹30,000/yr · 1 admin · 5 users · 5,000 contacts · 5 GB storage · 5 SMTP accounts · 2 WhatsApp numbers | ₹3,334 a month |
| Enterprise | ₹15,000/qtr or ₹50,000/yr · 1 admin · 10 users · 20,000 contacts · 10 GB storage · 15 SMTP accounts · 5 WhatsApp numbers | ₹5,000 a month |
As ezcrm.in lists them, read 23 Sept 2026. The maker's own page has the final word.
Verdict
EZCRM offers a clear free entry point plus tiered capacity for contacts, storage, users, SMTP accounts, and WhatsApp numbers. Compare each plan’s limits with your team size and messaging needs before choosing a paid tier.
Facts from EZCRM's own pages
- AI features
- Yes · ezcrm.in, 23 Sept 2026
- Founded
- 2016 · ezcrm.in, 28 Sept 2026
- Free plan
- Yes · ezcrm.in, 23 Sept 2026
- Free trial
- Yes · ezcrm.in, 23 Sept 2026
- Headquarters
- Delhi NCR, India · ezcrm.in, 28 Sept 2026
- Marketing automation
- Yes · ezcrm.in, 23 Sept 2026
- Open source
- No · ezcrm.in, 23 Sept 2026
- Visual sales pipeline
- Yes · ezcrm.in, 23 Sept 2026
Where EZCRM stands on Freedom251
- CRM Software#72 of 244