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Everbridge Crisis Management
What Everbridge Crisis Management is
Everbridge Crisis Management is a platform for coordinating crisis response and command activities during unexpected events. It connects with Everbridge’s High Velocity Critical Event Management platform for business continuity, disaster recovery, situational awareness, and emergency communication. Teams can maintain a common operating picture, turn response plans into assignable tasks, and follow progress through event dashboards and situation reports. Automated workflows can monitor threats and run plans without direct team oversight. Everbridge says its risk intelligence uses thousands of data sources and more than 80 analysts. The service supports escalation policies, post-incident reviews, audit logs, and alerts through SMS, voice calls, email, desktop, and mobile apps, with two-way messaging. Everbridge 360 apps are available on Android, iOS, Windows, and macOS. Integrations include self-service connections, email ingestion, REST APIs, and connectors for operational, service-management, and automation systems. Pricing is on request, there is no free plan, and the REST API is a premium feature unavailable in some bundles. Support is offered 24x7x365.
Who it suits
It is designed for organizations coordinating emergency response, continuity, and recovery across distributed teams. It fits users needing assignable plans, executive dashboards, automated workflows, and multi-channel alerts.
What it does well
- Common operating picture for stakeholders
- Assign tasks throughout a crisis
- Automated threat-response workflows
- Multi-channel alerts and messaging
- 24x7x365 technical support
What to know first
- Pricing is available on request
- No free plan
- REST API unavailable in some bundles
- Risk intelligence depends on listed sources
Limits
The Core plan is billed starting under 9K and includes a defined set of communication, alerting, and mobile capabilities. The REST API is a premium feature and is not available for all product bundles; higher-level capabilities are provided in Professional and Enterprise plans.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Professional | Contact sales · Everything in Core · AI Alert Assessment + recommendations · AI Risk Events · Risk intelligence + alert management · Outcome reporting + dashboards | On request |
| Core | Starting under $9K · AI Communications Assistant · Translation AI · AI Advisor · Global weather alerting · Multichannel messaging · Mobile safety + geofencing | On request |
| Enterprise | Contact sales · Everything in Professional · AI Explore Assistant · AI Risk Events, expanded coverage · MCP Server Access · Response management + executive dashboards | On request |
As everbridge.com lists them, read 1 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Everbridge Crisis Management website
- Contact sales for a plan
- Choose Core, Professional, or Enterprise capabilities
- Deploy Everbridge 360 on Windows, macOS, Android, or iOS devices
- Connect available integrations such as email ingestion, REST APIs, or system connectors
- Configure response plans, tasks, dashboards, and alert channels
Verdict
Everbridge Crisis Management brings planning, monitoring, task coordination, dashboards, and alert delivery into one crisis-response platform. Check bundle details carefully if REST API access is required.
Questions
Does Everbridge Crisis Management offer a free plan?
No. Pricing is on request.
Which platforms are supported?
Everbridge supports Android, iOS, macOS, web, Windows, and API access.
What alert channels are available?
The platform supports SMS, voice call, email, desktop, and mobile app alerts, plus two-way messaging.
Is the REST API included with every plan?
No. Everbridge identifies the REST API as a premium feature that is unavailable for some bundles.
What are the listed plans?
Core starts under 9K. Professional and Enterprise are billed through Contact sales.
What support is provided?
Technical support is available 24x7x365 by phone, email, and Support Center; email or portal cases are targeted for triage within four hours.
Facts from Everbridge Crisis Management's own pages
- API limitation
- The REST API is a premium feature and is not available for all product bundles. · supportcenter.everbridge.com, 1 Oct 2026
- Automation
- Automated workflows monitor threats and execute plans even without team oversight. · everbridge.com, 1 Oct 2026
- CEM integration
- The crisis management software is integrated with Everbridge's High Velocity Critical Event Management platform for business continuity, disaster recovery, situational awareness, and emergency communication. · everbridge.com, 1 Oct 2026
- Common operating picture
- The product provides a common operating picture for stakeholders and turns passive runbooks into active tasks that can be added to during an evolving scenario. · everbridge.com, 1 Oct 2026
- Company history
- Everbridge was founded in 2002 in the aftermath of the September 11 terrorist attacks. · everbridge.com, 1 Oct 2026
- Customers
- Everbridge states that its platform is trusted by more than 6,500 organizations and protects over 2 billion people in 195 countries. · everbridge.com, 1 Oct 2026
- Dashboards
- Dedicated event dashboards and situation reports let senior management monitor response and recovery progress in real time. · everbridge.com, 1 Oct 2026
- Founded
- 2002 · everbridge.com, 28 Sept 2026
- Headquarters
- Vienna, Virginia, United States · everbridge.com, 28 Sept 2026
- Integrations
- Everbridge IT Alerting supports self-service integrations, email ingestion, RESTful APIs, and out-of-the-box connectors for ITOM, ITIM, SIEM, ITSM, event correlation, service desk, and workload automation systems. · everbridge.com, 1 Oct 2026
- Mobile and desktop
- Everbridge 360 apps are available for Windows and macOS desktops and iOS and Android mobile devices. · supportcenter.everbridge.com, 1 Oct 2026
- Purpose
- Everbridge Crisis Management coordinates crisis response through a unified platform for command and control during unexpected scenarios. · everbridge.com, 1 Oct 2026
- Risk intelligence
- Everbridge says its platform accesses thousands of data sources and uses an experienced team of more than 80 analysts to monitor and mitigate risk. · everbridge.com, 1 Oct 2026
- Security compliance
- Everbridge's Trust Center lists CCPA, DORA, FedRAMP Moderate, GDPR, HIPAA, ISO 22301, ISO/IEC 27001, ISO/IEC 27701, SOC 2, SOC 3, and other compliance resources. · trust.everbridge.com, 1 Oct 2026
- Support
- Everbridge technical support is available 24x7x365 by phone, email, and Support Center, with support cases submitted by email or portal targeted for triage within four hours. · supportcenter.everbridge.com, 1 Oct 2026
- Task coordination
- Response plans can be mobilized before, during, and after a crisis, with tasks assignable to individuals, groups, or functions. · everbridge.com, 1 Oct 2026
Where Everbridge Crisis Management stands on Freedom251
- Incident Management Software#22 of 29