No. 24 of 34 ·Mass Notification Software

AlertMedia Incident Management & Response

Web · Android · iPhone · API

Freedom report

Two barsScore 5.2

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedPlans, terms and facts published

AlertMedia Incident Management & Response is ranked #24 of 34 in mass notification software on Freedom251. It runs on Android, API, iOS, Web. There is no free plan.

AlertMedia Incident Management & Response plans and pricing

All plans

Custom pricing Not published Custom plan for each customer · solutions available à la carte or as a full platform · no setup fees alertmedia.com · 30 Sept 2026

Compared on mass notification software

Free plan: No
Escalation policies: Yes
Post-incident reviews: Yes
Mobile apps: Yes
Audit logs: Yes

Best AlertMedia Incident Management & Response alternatives

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The record

Purpose: Incident Management & Response is designed to help organizations act quickly, improve coordination, and recover faster during high-impact events.
AI planning: AI Plan Builder uses built-in generative AI to create response plans from scratch or refine existing templates.
Plan import: Users can upload an existing response plan and use AI mapping technology to generate a template draft.
Task coordination: Teams can customize incident task lists, assign tasks, set reminders, and collaborate with team members.
Impact monitoring: Impact-based geofencing lets users define custom impact areas to monitor people and assets.
Reporting: Post-incident reporting records actions taken for compliance and audit trails.
Mobile access: The product page lists a full-featured mobile app for administrators and employees on iOS and Android.
Integrations: Listed integrations include Fusion, Rockdove, Ontic, Workday, Oracle PeopleSoft, Azure, ADP, Okta, SAP Concur, and Genetec.
Security and compliance: The product page lists GDPR, CCPA, SOC 2 Type 2, and ISO 27001 compliance, along with enterprise-level data encryption.
Support: The product page says a dedicated success team provides 24/7 live support with an average response time under 10 minutes.
Intended users: Incident Response is designed for cross-functional collaboration, including Legal, HR, IT, Operations, and security teams.
Pricing terms: AlertMedia says pricing is customized for each customer, there are no setup fees, and customers can select solutions à la carte or choose the full platform.
Company: AlertMedia's about page says it helps organizations protect their people and operations and serves more than 150 countries.
Founded: 2013

Where it ranks on Freedom251

Best Mass Notification Software in 2026#24 of 34
Best Incident Management Software in 2026#26 of 28

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Sources

alertmedia.com/products/incident-management/· checked 30 Sept 2026
alertmedia.com/pricing/· checked 30 Sept 2026
alertmedia.com/about/· checked 30 Sept 2026