Freedom251 › Incident Management Software
AlertMedia Incident Management & Response
Visit AlertMedia Incident Management & Response Alternatives Pricing
What AlertMedia Incident Management & Response is
AlertMedia Incident Management & Response helps organizations coordinate action during high-impact events and recover afterward. Teams can customize incident task lists, assign work, set reminders, and collaborate across Legal, HR, IT, Operations, and security functions. Impact-based geofencing lets users define areas for monitoring people and assets. AI Plan Builder creates response plans or refines templates, while uploaded plans can be mapped into draft templates. Post-incident reporting records actions for compliance and audit trails. The product includes escalation policies, post-incident reviews, audit logs, two-way messaging, and alerts through SMS, voice calls, email, desktop, and mobile apps. Administrators and employees have mobile apps for iOS and Android; web and API access are also listed. Integrations include Workday, Oracle PeopleSoft, Azure, ADP, Okta, SAP Concur, and Genetec. Listed compliance includes GDPR, CCPA, SOC 2 Type 2, and ISO 27001, with enterprise-level encryption. Pricing is customized, with no setup fees, and 24/7 live support is provided by a dedicated success team.
Who it suits
It suits cross-functional organizations coordinating incident response among business, technology, people, and security teams. Mobile users and teams needing geofencing, messaging, escalation, and post-incident records may find it relevant.
What it does well
- AI builds or refines response plans
- Custom task lists, assignments, and reminders
- Alerts through SMS, voice, email, desktop, and mobile
- iOS and Android mobile apps
- 24/7 live support
What to know first
- No free plan
- Pricing is available only on request
- Pricing is customized per customer
- Full functionality depends on organizational coordination
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Custom pricing | Custom plan for each customer · solutions available à la carte or as a full platform · no setup fees | On request |
As alertmedia.com lists them, read 30 Sept 2026. The maker's own page has the final word.
Verdict
AlertMedia provides planning, communication, coordination, and post-incident records across web, API, and mobile channels. Buyers should request customized pricing and assess which à la carte solutions or full-platform scope they need.
Facts from AlertMedia Incident Management & Response's own pages
- AI planning
- AI Plan Builder uses built-in generative AI to create response plans from scratch or refine existing templates. · alertmedia.com, 30 Sept 2026
- Company
- AlertMedia's about page says it helps organizations protect their people and operations and serves more than 150 countries. · alertmedia.com, 30 Sept 2026
- Founded
- 2013 · alertmedia.com, 28 Sept 2026
- Headquarters
- Austin, Texas, United States · alertmedia.com, 28 Sept 2026
- Impact monitoring
- Impact-based geofencing lets users define custom impact areas to monitor people and assets. · alertmedia.com, 30 Sept 2026
- Integrations
- Listed integrations include Fusion, Rockdove, Ontic, Workday, Oracle PeopleSoft, Azure, ADP, Okta, SAP Concur, and Genetec. · alertmedia.com, 30 Sept 2026
- Intended users
- Incident Response is designed for cross-functional collaboration, including Legal, HR, IT, Operations, and security teams. · alertmedia.com, 30 Sept 2026
- Mobile access
- The product page lists a full-featured mobile app for administrators and employees on iOS and Android. · alertmedia.com, 30 Sept 2026
- Plan import
- Users can upload an existing response plan and use AI mapping technology to generate a template draft. · alertmedia.com, 30 Sept 2026
- Pricing terms
- AlertMedia says pricing is customized for each customer, there are no setup fees, and customers can select solutions à la carte or choose the full platform. · alertmedia.com, 30 Sept 2026
- Purpose
- Incident Management & Response is designed to help organizations act quickly, improve coordination, and recover faster during high-impact events. · alertmedia.com, 30 Sept 2026
- Reporting
- Post-incident reporting records actions taken for compliance and audit trails. · alertmedia.com, 30 Sept 2026
- Security and compliance
- The product page lists GDPR, CCPA, SOC 2 Type 2, and ISO 27001 compliance, along with enterprise-level data encryption. · alertmedia.com, 30 Sept 2026
- Support
- The product page says a dedicated success team provides 24/7 live support with an average response time under 10 minutes. · alertmedia.com, 30 Sept 2026
- Task coordination
- Teams can customize incident task lists, assign tasks, set reminders, and collaborate with team members. · alertmedia.com, 30 Sept 2026
Where AlertMedia Incident Management & Response stands on Freedom251
- Incident Management Software#18 of 29