BlackBerry AtHoc

Paid AndroidAPIiPhoneWeb

Visit BlackBerry AtHoc Alternatives Pricing

What BlackBerry AtHoc is

BlackBerry AtHoc is a critical event management platform for government and critical infrastructure organizations. It combines emergency alerts with incident response tools, bringing alerts, personnel status, field reports, maps, geofences, and connected systems into a shared operational view. Teams can target messages and actions by role, location, organization, and operational context. Field personnel can use its mobile app for two-way participation and structured reporting. Alerts can be sent through WhatsApp, Microsoft Teams, SMS, email, voice, desktop pop-ups, and mobile push notifications. The product also supports escalation policies, audit logs, post-incident reviews, guest access, file sharing, and application and policy management. AtHoc supports two-way communication in 19 languages. BlackBerry describes AtHoc Cloud as holding FedRAMP Class D (High) authorization and lists the product among those with ISO/IEC 27001, 27017, and 27018 certifications. It is paid, with pricing available on request; prospective customers can request a demo. Enterprise support includes a portal, support tickets, and urgent phone numbers for North America and other regions.

Who it suits

AtHoc is aimed at government and critical infrastructure organizations coordinating emergency communications and incident response. It may suit teams that need targeted alerts, field reporting, and coordination across varied devices and channels.

What it does well

Targets messages by role, location, organization, and context
Supports 19 languages for two-way communication
Offers multiple alert channels, including SMS and voice
Includes audit logs and post-incident reviews
Lists mobile, desktop, and Chromebook endpoint support

What to know first

Paid product; pricing requires an inquiry
SDK is currently for existing AtHoc customers

Plans

Plan	Billed and limits	Price
BlackBerry AtHoc	Pricing provided by demo or sales inquiry	On request

As blackberry.com lists them, read 7 Oct 2026. The maker's own page has the final word.

Getting started

Visit the BlackBerry AtHoc website.
Request a demo from the product page.
Ask BlackBerry for pricing.
Use the available web or mobile app platforms.
Existing customers can ask about the AtHoc SDK for integrations.

Verdict

AtHoc brings alerting, field reporting, and operational coordination into one platform for critical events. Organizations considering it will need to request a demo and pricing.

Questions

How much does BlackBerry AtHoc cost?

Pricing is available on request. The product page directs prospective customers to request a demo.

Which platforms does AtHoc support?

It is available on web, Android, iOS, and through APIs. Supported operating systems include iOS, Android, Windows, macOS, and ChromeOS.

What channels can deliver AtHoc alerts?

Alerts can be delivered through WhatsApp, Microsoft Teams, SMS, email, voice, desktop pop-ups, and mobile app push notifications.

Does AtHoc support integrations?

AtHoc 7.22 supports automatic user data synchronization with Microsoft Entra ID and secure private ArcGIS map layers. Its portable API SDK is currently for existing AtHoc customers.

What security credentials does AtHoc have?

BlackBerry states that AtHoc Cloud holds FedRAMP Class D (High) authorization and lists AtHoc among products with ISO/IEC 27001, 27017, and 27018 certifications.

Facts from BlackBerry AtHoc's own pages

APIs: The AtHoc SDK provides portable APIs for integration with the AtHoc system, and BlackBerry says the SDK is currently for existing AtHoc customers. · blackberry.com, 7 Oct 2026
Channels: BlackBerry says alerts can be delivered through WhatsApp, Microsoft Teams, SMS, email, voice, desktop pop-ups, and mobile app push notifications. · blackberry.com, 7 Oct 2026
Coordination: The platform brings alerts, personnel status, field reports, maps, geofences, and connected systems into a shared operational view. · blackberry.com, 7 Oct 2026
Founded: 1984 · blackberry.com, 28 Sept 2026
Government use: BlackBerry positions AtHoc for federal agencies and reports that 80% of U.S. federal government agencies trust it for crisis communications. · blackberry.com, 7 Oct 2026
Headquarters: Waterloo, Ontario, Canada · blackberry.com, 28 Sept 2026
Integrations: AtHoc 7.22 supports automatic user data synchronization with Microsoft Entra ID and secure private ArcGIS map layers. · blackberry.com, 7 Oct 2026
Languages: BlackBerry says AtHoc supports two-way communication in 19 languages. · blackberry.com, 7 Oct 2026
Mobile app: The AtHoc mobile application supports two-way participation and structured reporting for field personnel. · blackberry.com, 7 Oct 2026
Pricing access: The product page directs prospective customers to request a demo; it does not display a price. · blackberry.com, 7 Oct 2026
Purpose: BlackBerry describes AtHoc as a critical event management solution for government and critical infrastructure, combining emergency notifications with incident response tools. · blackberry.com, 7 Oct 2026
Security: BlackBerry states that AtHoc Cloud holds FedRAMP Class D (High) authorization and lists AtHoc among products with ISO/IEC 27001, 27017, and 27018 certifications. · blackberry.com, 7 Oct 2026
Support: AtHoc Enterprise support provides a support portal, support request tickets, and urgent request phone numbers for North America and other regions. · blackberry.com, 7 Oct 2026
Targeting: Messages and actions can be targeted by role, location, organization, and operational context. · blackberry.com, 7 Oct 2026